Unable to request UserID & Email change due to Support "Authentication Error"

Serpream · February 2016

Unable to request UserID & Email change due to Support "Authentication Error". Passwords correct, game logins fine, resets do nothing. It is crucial these updates are made soon as I switching to company email accounts/Identity. Many Thanks.

ZOS_CoriJ · February 2016

Please keep an eye out on this forum thread: http://forums.elderscrollsonline.com/en/discussion/245331/

We are currently experiencing an outage with Customer Support Help access and will have more information as it's made available.