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TechnoScootaloo · January 2016

Everytime I try to log in it asks for the verifcation code (New device) but the email never sends to my email, despite me trying 10 times atleast..

ZOS_MollyH · January 2016

Hey @TechnoScootaloo !

If you're still not reciving your onte time passcode, please be sure to contact customer support at https://help.elderscrollsonline.com

If you're unable to log into your support portal for the same reason, choose the "compromised account" option and you can submit a ticket with an alternate email address.