New Graphics Card? Crashing to Desktop? [FIXED]

Update 46 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/676209
srawlings316_ESO
srawlings316_ESO
Soul Shriven
Couldn't figure out how to edit my OP in the other thread.

I was having CtDs, and for seemingly no reason. It seemed like when the game asked a lot of my graphics card, but then it would sometimes crash inside a bar with no one there but NPCs. I run about a couple dozen addons, but have definitely run more before.

I have a GTX970, an upgrade to my pc from when I played earlier this year (without CtDs, ever) so I know it had something to do with that. I updated the driver, installed all optional windows updates, and tried a few fixed suggested by devs in other threads. No dice.

Then I saw on the support forum, buried 4 pages into "crashing fixes" was this:

NAVIGATE TO Users\(your user)\Documents\Elder Scrolls Online\live AND DELETE THE FILES, "UserSettings.txt" and "ShaderCache.cooked" I HAVEN'T HAD A SINGLE CRASH SINCE.

Anyway, just wanted to pass along the information. I work in IT, and I know how incredibly frustrating it is to find a post on tech forums about a problem I have, and the user never returned to post a solution if he found it.

Thanks!
  • KevinMK
    KevinMK
    ✭✭
    Does this fix the crash where your graphics drivers stop responding and you get a black screen or are you talking about a different crash?
Sign In or Register to comment.