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Black Screen occurs when attempting to move character
Thx in advance for any assistance.
Since Monday's patch, my wife has been unable to play. She gets past the launcher, can load in a character and can even open in game mail. But as soon as she attempts to move in the game world she gets the dreaded black screen.
Thoughts? I'm assuming some setting file text line has been altered but I have no idea what that may be.
She runs a gaming laptop- nvidia card 880m gtx. Windows 7 is the OS. DX11.