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Account Recovery/ Email Change

highlander19
highlander19
Soul Shriven
I bought ESO a little over a year ago and played for a while and I am getting back into it. However I have a new computer, so I need the access code in order to play on my new computer. The problem is that the original email account I had linked to the account has been closed. I can't figure out how to change my email so I can get updates and and these access codes so I can play. I can provide verification that it is my account, I am just unsure how to do that because I could not find a phone number or email address where I can send information through privately. Any help is appreciated, I just really don't want to have to start over. Thanks
  • Andorak_Septim
    Andorak_Septim
    Soul Shriven
    Hello, I have a similar problem. Register one email, and then changed it and do not have access to the old one, bought a new device but can't get in, ready to confirm their account information. But please help to solve the problem, really want to play TESO. My current e-mail konstantinmoiseyev@hotmail.com old e-mail konstantinmoiseev@hotmail.com
  • highlander19
    highlander19
    Soul Shriven
    I wish this was possible to do on your own in account management. This is so frustrating that literally all I am waiting on is for someone to do something that would take about two minutes of my own time to do. I still haven't heard anything back and I also submitted a ticket and haven't heard anything back. I was really excited to play once I was finally able to re-download the game again but now I'm stuck here until someone finds the time to do this...
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