PC Unable to Connect to Game Server

ZOS_GinaBruno

Good morning everyone! For those having an issue last night, can you try to log on now and see if you can get in?

wafcatb14_ESO

Nope just tried it, same issue . login in, load screen comes up but before i get to the character select screen, I get booted and the pop up message, of unable to connect to game server, make sure you have a valid internet connection.

Zavus

Still can't zone to coldharbor.

viggys

Same here. I got 4 alt in stonefalls that i can't get hirelings for. My other 4 are in different zones no problems loading. This is all i see till i force quit.

ZOS_GinaBruno

Ok, thanks guys. We're discussing next steps now.

tclark_ESO

Thank you Gina for your time on this.

viggys

Just to let you know i disabled all addons and repaired and still nothing

rodolfofunariub17_ESO2

wafcatb14_ESO wrote: »

Nope just tried it, same issue . login in, load screen comes up but before i get to the character select screen, I get booted and the pop up message, of unable to connect to game server, make sure you have a valid internet connection.

Same here. still not working

ZOS_GinaBruno

Ok guys, looks like we'll have to reboot the server to address this, which we'll do in an hour. We'll be posting official updates in this thread: http://forums.elderscrollsonline.com/en/discussion/235606/maintenance-12-11-15-11-00am-est-pc-mac-north-american-megaserver#latest

tclark_ESO

Thanks for the update Gina!!!!!!!!!!!

rodolfofunariub17_ESO2

Thanks for the update

viggys

Gina it seems to be fixed logged all my alts in fine.

ZOS_GinaBruno

viggys wrote: »

Gina it seems to be fixed logged all my alts in fine.

Interesting. Anyone else?

rodolfofunariub17_ESO2

ZOS_GinaBruno wrote: »

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viggys wrote: »

Gina it seems to be fixed logged all my alts in fine.

Interesting. Anyone else?

Still

rodolfofunariub17_ESO2 wrote: »

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wafcatb14_ESO wrote: »

Nope just tried it, same issue . login in, load screen comes up but before i get to the character select screen, I get booted and the pop up message, of unable to connect to game server, make sure you have a valid internet connection.

Same here. still not working

Still same error

tclark_ESO

Same for me too.

Just sit there forever.

ZOS_GinaBruno

Ok, thanks! We're still moving forward with rebooting the server in 15 minutes.

Tinolyn

Well, good to see this. Hopefully I can log into Coldharbour or zone there when I get home.

rodolfofunariub17_ESO2

Now im playing.

Thanks

mquil22b14_ESO

Works, thank you!

Atrek

ZOS_GinaBruno wrote: »

Good morning everyone! For those having an issue last night, can you try to log on now and see if you can get in?

It's working now for me.

Minsc

Can't log in to any of characters in -game (EU server). I can reach the character selection screen but then when I select any character to log in, I face a never-ending loading screen regardless of the character I choose. why not an EU server reboot yet?

Atrek

Minsc wrote: »

Can't log in to any of characters in -game (EU server). I can reach the character selection screen but then when I select any character to log in, I face a never-ending loading screen regardless of the character I choose.

Try waiting 5 or so minutes that worked for me, the load times for me were long though upon getting into the world it was due to a LOT of players in the same area.

Minsc

Waiting for > 50 ( not 5) minutes now so that is not working...

Seravi

@ZOS_GinaBruno, just a heads up. I logged into Auridon with my AD V13 to help the new players. Moving through any wayshrine there was causing a +999 latency issue and longer loading screens again. Also helped two groups out with Soulfire bosses and we kept getting hit with the +999 latency in mid fight.

tclark_ESO

Working great for me now!

Thanks!!!

GhostOfAnEra

Kenny_McCormick wrote: »

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GhostOfAnEra wrote: »

Yeah, my character in Stonefalls won't load, either. I thought it was because my game was taking forever to load the addons I added in my game, but no prevail

The odd thing though is that my character loaded just fine when I removed all of the addons, so I'm not sure what's entirely going on o.o

IT WORKED!
disable all ur addons and u can play! just disabled mine before i logged in and now i can play! TY @GhostOfAnEra TYVM!!!!!

so @ZOS_GinaBruno it may be an addon problem if people can login after disabling them..also it would see their creators havnt updated them to current patch nor has minion updated it either!

You're welcome XD Glad it's working for you! XD

@ZOS_GinaBruno The game loads just fine now! Thank you!

Sneaky-Snurr

It was working fine before the reboot but now I couldn't even log in let alone getting into character menu screen. Anyone still having this problem?
Hope @ZOS_GinaBruno reads this. :I

Seravi

Just logged in with no issues. Are you getting any type of error with the failed login?

Tankqull

ZOS_GinaBruno wrote: »

Ok guys, looks like we'll have to reboot the server to address this, which we'll do in an hour. We'll be posting official updates in this thread: http://forums.elderscrollsonline.com/en/discussion/235606/maintenance-12-11-15-11-00am-est-pc-mac-north-american-megaserver#latest

reboot on EU is required too, being kicked for no reason from the server regularily sucks(3times within the last 2 hours), followed by the tri-time-login procedure...