Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Not getting access code

windheavennightsb14_ESO
Hello

I am not getting the access code sent to my email so I am unable to play.

I have been able to log on here, though, but besides that, I am locked out of the game. How can I log into the game?

Thanks.
  • Artemisshrikes
    Artemisshrikes
    ✭✭✭
    check junk/spam
    VR 16 Dragonknight Sarenvog (AD, Former Emperor)
  • windheavennightsb14_ESO
    I finally got the code but it didn't work and I am now locked out again.

    I thought these codes last for 24 hours? It has been less than 24 hours. But I turned my computer off and went to bed. Do I need to leave ESO running with the code prompt the entire time as I wait for the code?

    This is probably the worst system I've ever seen. Just send the code instantly. I don't get it.
  • windheavennightsb14_ESO
    I was able to get into my web account now but when I try to log into the actual game, it emails me like 5 codes at once and I don't know what one to use!!!!

    I can't get into this forsaken game! WHAT IS GOING ON!
  • windheavennightsb14_ESO
    Additionally, their support website is not working - the login doesn't seem to be working, like I press the button but nothing happens on the page. SO I can't open a ticket for further assistance.

    Can a CS rep please reply to this thread as I require special assistance.
  • DDBatDog_ESO
    I am having the same problem. I try getting an access code, but none are sent. I have tried everything they have said and get nothing.

    The Beta testing had more help than this.
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