Irregular Game Crashes, since Orsinium?
NeekasHH
Soul Shriven
Hello there,
Well, I've got an annoying problem. My game crashes randomly and irregular and shows me then directly the crash report. I have this problem since the release of the new Patch Orsinium. The game crashes quite often in Wrothgar and Cyrodiil, in other parts of Tamriel actually not. I never had this problem before, thats why I am a little bit suprised and pissed off.. Well maybe one of you can help me? I tried to contact the support but they don't now anything exept their standard reply.
I've got a very stable Internet Connection and a good Computer. I'll post my stuff below so maybe you can find something?
Help would be much appreciated
*Attached is the msinfo (in German but I think that should work)
And the report from the game analyse tool.
Well, I've got an annoying problem. My game crashes randomly and irregular and shows me then directly the crash report. I have this problem since the release of the new Patch Orsinium. The game crashes quite often in Wrothgar and Cyrodiil, in other parts of Tamriel actually not. I never had this problem before, thats why I am a little bit suprised and pissed off.. Well maybe one of you can help me? I tried to contact the support but they don't now anything exept their standard reply.
I've got a very stable Internet Connection and a good Computer. I'll post my stuff below so maybe you can find something?
Help would be much appreciated
*Attached is the msinfo (in German but I think that should work)
And the report from the game analyse tool.
0
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Idinuse✭✭✭✭✭
✭✭Have you checked the threads regarding nVidia drivers problems? I don't speak German, but from your msinfo32.txt error reporting section, the latest entry is;
"[Windows-Fehlerberichterstattung]
Zeit Typ Details
28.11.2015 12:05 Application Error Name der fehlerhaften Anwendung: eso.exe, Version: 1.0.0.1, Zeitstempel: 0x5643e159 Name des fehlerhaften Moduls: ntdll.dll, Version: 6.1.7601.18939, Zeitstempel: 0x55afd843 Ausnahmecode: 0xc0000374 Fehleroffset: 0x000ced0b ID des fehlerhaften Prozesses: 0x1184 Startzeit der fehlerhaften Anwendung: 0x01d129ce73314d0b Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online EU\game\client\eso.exe Pfad des fehlerhaften Moduls: C:\Windows\SysWOW64\ntdll.dll Berichtskennung: 5edfc272-95c8-11e5-aecb-54271e4d7cd0
25.11.2015 08:14 Application Error Name der fehlerhaften Anwendung: nvcplui.exe, Version: 8.1.850.0, Zeitstempel: 0x5646cd79 Name des fehlerhaften Moduls: nvcplui.exe, Version: 8.1.850.0, Zeitstempel: 0x5646cd79 Ausnahmecode: 0x40000015 Fehleroffset: 0x00000000001cad29 ID des fehlerhaften Prozesses: 0x16b0 Startzeit der fehlerhaften Anwendung: 0x01d1275954822e00 Pfad der fehlerhaften Anwendung: C:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exe Pfad des fehlerhaften Moduls: C:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exe Berichtskennung: 92af432f-934c-11e5-9a83-54271e4d7cd0"
which suggests to me that there is a problem between your nVidia drivers and eso.exe. I believe there has been an nVidia driver update to address this incompatibility. Sorry for not being able to help you more than this..Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium dolorem que laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur?0 -
NeekasHHSoul ShrivenAlright, thank you for the fast answer. I checked my Nvidia Drivers and all of them are up to date. Tells me the nvidia driver download page. Should I try to repair ESO? I don't know if that would help
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Idinuse✭✭✭✭✭
✭✭If I'm not mistaken, the latest nVidia drivers are supposed to fix a problem with ESO under Windows 10. I haven't really seen feedback on this driver release for Windows 7 and ESO. Earlier threads in regards to nVidia driver problems suggest to rollback to a much earlier release which was stable with ESO. If you haven't tried it that's where I'd start. Many with problems point out that all drivers are latest, however, in the case of nVidia GPUs this seems to have been part of the problem at that time.
Judging by your msinfo32.txt, there were some major errors July 25th so maybe try to have Windows seek and repair for errors with the System File Checker? It's "sfc /scannow" in a command prompt window opened with Administrative Rights.Edited by Idinuse on December 8, 2015 2:26PMSed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium dolorem que laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur?0 -
NeekasHHSoul ShrivenOkay, I've tried the System File Checker, and after the scan it told me everything was working properly. No Damage found.
I'll try that one with the older Nvidia Driver, by the way, have you got a clue which Driver might be working properly? How far should I roll back?0 -
l.cockerell1968b16_ESOSoul ShrivenI have near enough the same problem as the original poster. I never experience a crash until I get to Wrothgar. Crash every 5-10 mins with the message "ESO has quit unexpectedly" asking me to say what I was doing and submit report. I'm using Windows 10 and an Nvdia card, all drivers are up to date.
I tried the system file checker, no errors. Also, I tried rolling back drivers, as discussed in another thread on the forum, still crashing:(Edited by l.cockerell1968b16_ESO on December 8, 2015 6:30PM0