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• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
The slowest install and download for a game in the industry...
Monsoon
✭✭✭
Here is some feedback for the Launcher/Install team
I downloaded the game entirely yesterday...it took the whole day at 1meg per sec but mostly variable under 500k speeds. This morning I launch and after 20 seconds in game crash for unknown error. Launcher then gives 209 error (this is on a brand new and clean install of windows7). So I spent the whole day repairing, reading hundreds of similar posts on multiple forums about the game installing at 56k modems speed, changing graphic settings etc... recommendations by ESO of opening ports, running as administrator etc done an as reported before by many others: nothing changed.
So I get frustrated with that 209 error and decide to try on the Mac. Install starts...one hour after the launcher is started the game still has not started to download as the files are being created to reserve the space on the SSD then download starts at 300k per sec on a fiber line...great.
So I decide to hunt for the imperial edition dvds. Boot windows and spend an hour installing 4 disc only to have the launcher try to re-download 23GB at 400k per sec. 23GB at slow speeds? seriously? What happened to all the assets installed by the CDs? Why is my phone downloads faster than the launcher? Is the seed server purposefully throttled?
Last night I wanted to play. It is now 24 hrs later and I have tried one full download on PC, one install on Mac and a full install from the CDs and I still have to wait 12 hours if not more for the download to finish. I don t understand how this is acceptable. I want to come back and play...I was even going to buy the expansion pack thingy but right now as time passes this is less and less going to happen.
The whole thing has left me frustrated, not able to play because the game from start install to play is taking, on average for a lot of players, a day to install. I don t think this is acceptable. I don t have a firewall, I don t have restriction on this machine, my router works fine, my connections are fine with anything else but ESO, permissions are fine, I am using an SSD, what else can I do? Why not offer a torrent? Why not offer a direct web download because I have 45 megs a sec doing nothing right now and only using 1% of the download speeds I have available.
The download mechanism is poor and not efficient at all. I believe also that this has been reported at least a hundred times not only on these forums but in other gaming sites. The more I look at the progress bar and I see only 400 to 500k per sec the more I think about just abandoning and going back to play something else. I can not be the only person frustrated by the install process...so why is this still a problem after a year?
If your game is going to increase in size every patch you HAVE to make a more efficient install system like the other games that first download critical assets to let you play fast and leaves the high end assets for last. If you are not going to improve the install/patch system you should provide a better download mechanism because 500 k per seconds for more than 32 GB install is ridiculous for a game that has been launch more than a year ago
I downloaded the game entirely yesterday...it took the whole day at 1meg per sec but mostly variable under 500k speeds. This morning I launch and after 20 seconds in game crash for unknown error. Launcher then gives 209 error (this is on a brand new and clean install of windows7). So I spent the whole day repairing, reading hundreds of similar posts on multiple forums about the game installing at 56k modems speed, changing graphic settings etc... recommendations by ESO of opening ports, running as administrator etc done an as reported before by many others: nothing changed.
So I get frustrated with that 209 error and decide to try on the Mac. Install starts...one hour after the launcher is started the game still has not started to download as the files are being created to reserve the space on the SSD then download starts at 300k per sec on a fiber line...great.
So I decide to hunt for the imperial edition dvds. Boot windows and spend an hour installing 4 disc only to have the launcher try to re-download 23GB at 400k per sec. 23GB at slow speeds? seriously? What happened to all the assets installed by the CDs? Why is my phone downloads faster than the launcher? Is the seed server purposefully throttled?
Last night I wanted to play. It is now 24 hrs later and I have tried one full download on PC, one install on Mac and a full install from the CDs and I still have to wait 12 hours if not more for the download to finish. I don t understand how this is acceptable. I want to come back and play...I was even going to buy the expansion pack thingy but right now as time passes this is less and less going to happen.
The whole thing has left me frustrated, not able to play because the game from start install to play is taking, on average for a lot of players, a day to install. I don t think this is acceptable. I don t have a firewall, I don t have restriction on this machine, my router works fine, my connections are fine with anything else but ESO, permissions are fine, I am using an SSD, what else can I do? Why not offer a torrent? Why not offer a direct web download because I have 45 megs a sec doing nothing right now and only using 1% of the download speeds I have available.
The download mechanism is poor and not efficient at all. I believe also that this has been reported at least a hundred times not only on these forums but in other gaming sites. The more I look at the progress bar and I see only 400 to 500k per sec the more I think about just abandoning and going back to play something else. I can not be the only person frustrated by the install process...so why is this still a problem after a year?
If your game is going to increase in size every patch you HAVE to make a more efficient install system like the other games that first download critical assets to let you play fast and leaves the high end assets for last. If you are not going to improve the install/patch system you should provide a better download mechanism because 500 k per seconds for more than 32 GB install is ridiculous for a game that has been launch more than a year ago
2
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MrDerrikk✭✭✭✭✭
✭I really feel for you mate, I'm running everything off my phone hotspot so I get that with everything normally. That said, when I get a spike in reception I'm getting a normal download speed of 1.6MB/s.
What megaserver are you downloading from, and to what country?I have departed into the great unknown that is outside the game and the forums, and wish you well in your Tamriel adventures!
DC - PC - EU - Australian
VR11 Mrderrikk: Breton Stam Sorc (Vamp) | VR16 Derrikkinblack: Dunmer Mage DK | VR3 Cuts-Until-It-Dies: Argonian Magicka NB
Oh look, Anook.0 -
MrBeatDown✭✭✭✭I really feel for you mate, I'm running everything off my phone hotspot so I get that with everything normally. That said, when I get a spike in reception I'm getting a normal download speed of 1.6MB/s.
What megaserver are you downloading from, and to what country?
You got unlimited date on your phone carrier? In the USA it would cost you about 300 dollars just to download it.Edited by MrBeatDown on November 13, 2015 5:59AM0 -
MrDerrikk✭✭✭✭✭
✭
Streuth...I'm downloading from Australia and the EU server on broken internet and getting 3 times that at medium/peak, so something is broken there. I can't speak for the NA server but it should be faster. I'm going to hope someone knowledgeable about the NA server helps you here.
That said, about this:So I decide to hunt for the imperial edition dvds. Boot windows and spend an hour installing 4 disc only to have the launcher try to re-download 23GB at 400k per sec. 23GB at slow speeds? seriously? What happened to all the assets installed by the CDs?
The game is around 100GB on my PC, and has the base game on the CD. The rest of the 30gb or so is the patches after the base game was last updated, which are quite numerous and large.I have departed into the great unknown that is outside the game and the forums, and wish you well in your Tamriel adventures!
DC - PC - EU - Australian
VR11 Mrderrikk: Breton Stam Sorc (Vamp) | VR16 Derrikkinblack: Dunmer Mage DK | VR3 Cuts-Until-It-Dies: Argonian Magicka NB
Oh look, Anook.0 -
MrDerrikk✭✭✭✭✭
✭MrBeatDown wrote: »I really feel for you mate, I'm running everything off my phone hotspot so I get that with everything normally. That said, when I get a spike in reception I'm getting a normal download speed of 1.6MB/s.
What megaserver are you downloading from, and to what country?
You got unlimited date on your phone carrier? In the USA it would cost you about 300 dollars just to download it.
Na, I have 13GB/month at $85. I got the base game originally off a mate and just relying on my internet to patch and play.I have departed into the great unknown that is outside the game and the forums, and wish you well in your Tamriel adventures!
DC - PC - EU - Australian
VR11 Mrderrikk: Breton Stam Sorc (Vamp) | VR16 Derrikkinblack: Dunmer Mage DK | VR3 Cuts-Until-It-Dies: Argonian Magicka NB
Oh look, Anook.0 -
MrBeatDown✭✭✭✭MrBeatDown wrote: »I really feel for you mate, I'm running everything off my phone hotspot so I get that with everything normally. That said, when I get a spike in reception I'm getting a normal download speed of 1.6MB/s.
What megaserver are you downloading from, and to what country?
You got unlimited date on your phone carrier? In the USA it would cost you about 300 dollars just to download it.
Na, I have 13GB/month at $85. I got the base game originally off a mate and just relying on my internet to patch and play.
These patches can burn it up too. Can make your phone bill explode if you get errors, have to repair, then re downdload and reinstall a patch. It really is unacceptable. All on ZOS end BTW.0 -
MrDerrikk✭✭✭✭✭
✭MrBeatDown wrote: »MrBeatDown wrote: »I really feel for you mate, I'm running everything off my phone hotspot so I get that with everything normally. That said, when I get a spike in reception I'm getting a normal download speed of 1.6MB/s.
What megaserver are you downloading from, and to what country?
You got unlimited date on your phone carrier? In the USA it would cost you about 300 dollars just to download it.
Na, I have 13GB/month at $85. I got the base game originally off a mate and just relying on my internet to patch and play.
These patches can burn it up too. Can make your phone bill explode if you get errors, have to repair, then re downdload and reinstall a patch. It really is unacceptable. All on ZOS end BTW.
I've never had it corrupt a download. I have had my internet drop out mid-patch, but just closing and relaunching the launcher is enough to jump-start it back to where it was in the patch.
If I go over I buy a 4GB data pack for $30, so my plan does get pretty extreme sometimes. This is why I can justify ESO+ as a minor expense
I have departed into the great unknown that is outside the game and the forums, and wish you well in your Tamriel adventures!
DC - PC - EU - Australian
VR11 Mrderrikk: Breton Stam Sorc (Vamp) | VR16 Derrikkinblack: Dunmer Mage DK | VR3 Cuts-Until-It-Dies: Argonian Magicka NB
Oh look, Anook.0 -
Johngo0036✭✭✭✭✭DAMN DUDE...
I life in South Africa and got the entire game downloaded in 3 hours..
Download speed of 3 - 4 Mbs...
I did download from the EU server though....PC EU Megaserver
@Johngo0036
CP900+
Altmer Magicka Sorcerer |The-Irritable-Witch(DC)
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