Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
Another rough night in Cyrodiil
ontheleftcoast
✭✭✭✭✭
Not the combat, that was fun. The disconnects. Every 10-15 minutes every other player stops moving and about a minute later I'm back on the login screen.
I don't get it. The internet has been around a long time. Reliable data transmission is fundamental to its existence. Yet ZOS has somehow managed to create an unreliable, error prone way to use it. Could you imagine the outrage of Netflix customers if halfway thru every episode of their favorite show it stopped and made them login again? I've played quite a few games online and honestly I can't think of one that had these sorts of problems this far after launch. Yeah, they're all buggy at times, especially near the beginning, but there is no excuse for this kind on unreliable behavior from a mature product.
I worked on the team that built the media platform that ran Netflix, we stress tested it in obscene conditions to ensure it was reliable. Networks delaying packets for 20-30 seconds, dropped packets, you name it. Things that would *almost* never happen but we knew still would. We ran 12-20 simultaneous sessions on a single computer. We made sure it would play 24 hours without failure. Because who knew what users would do with it once they got it? In short we beat the tar out of it before we shipped it. It seems ESO is built on the assumption everyone has perfect 50Mb/s connections and never experiences a 100ms delay or it falls down and goes boom. That's not how you should build a triple A title or at least it shouldn't be.
Oh well, maybe this new server upgrade tonight will fix things. And maybe porcine aviation will be realized as well. Back to grinding thru Cadwell's Silver for now.
I don't get it. The internet has been around a long time. Reliable data transmission is fundamental to its existence. Yet ZOS has somehow managed to create an unreliable, error prone way to use it. Could you imagine the outrage of Netflix customers if halfway thru every episode of their favorite show it stopped and made them login again? I've played quite a few games online and honestly I can't think of one that had these sorts of problems this far after launch. Yeah, they're all buggy at times, especially near the beginning, but there is no excuse for this kind on unreliable behavior from a mature product.
I worked on the team that built the media platform that ran Netflix, we stress tested it in obscene conditions to ensure it was reliable. Networks delaying packets for 20-30 seconds, dropped packets, you name it. Things that would *almost* never happen but we knew still would. We ran 12-20 simultaneous sessions on a single computer. We made sure it would play 24 hours without failure. Because who knew what users would do with it once they got it? In short we beat the tar out of it before we shipped it. It seems ESO is built on the assumption everyone has perfect 50Mb/s connections and never experiences a 100ms delay or it falls down and goes boom. That's not how you should build a triple A title or at least it shouldn't be.
Oh well, maybe this new server upgrade tonight will fix things. And maybe porcine aviation will be realized as well. Back to grinding thru Cadwell's Silver for now.
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Molag_Crow✭✭✭✭✭
✭✭I understand, it's crazy.
But here's some hope: http://forums.elderscrollsonline.com/en/discussion/227039/server-hardware-upgrades-confirmed#latest--ϟ-- Crows_Descend - Templar - Ebonheart Pact [PS4]&[PC] [EU] --ϟ--
YoutTube ESO Playlist
The greatest prison that people live in, is the fear of what other people think. - David Icke
Be your true, authentic self.0 -
ItsMeToo✭✭✭✭✭I have a slow internet and high ping a lot, but it's been okay for me all day and night. No crashes and not too many high pings. Maybe this time it's local to your area.FYI - There is no such thing as 'night capping' in a world wide MMO.FYI - There was no paid Beta. When they launched the game the Beta was over, even if you don't think it was.FYI - It's B2P not F2P. There is a difference.FYI - It doesn't take any player skill to mash keys or buttons in this game. The ones that stay alive longer have the better internet connection and speed.FYI - The game is not broken, it still works. It just has 'bugs' that need to be fixed.Balance is a "Bad" thing.
Example: There were hundreds of Jedi and only two Sith in Star Wars. The Jedi wanted, "Balance in the Force" and they got it. Now there are only two Jedi and two Sith.
Balance is a "Bad" thing.Is the glass half full or half empty?
I say, "Get a smaller glass."1 -
Digerati✭✭✭✭As someone who works on a global operations team for a major ISP, I am shocked that you've insinuated that it's possible to use the internet in a reliable way. The internet only appears reliable, because we've built so much redundancy into the systems.
In game delivery, typical methods for providing redundancy are not possible.. Sessions are extremely sticky and you cannot have global traffic managers...
and you can never do global routing or control what disasters will occur in your datacenters.
so I think you should cut them some slack... Operations is a tough job.2 -
ontheleftcoast✭✭✭✭✭I have a slow internet and high ping a lot, but it's been okay for me all day and night. No crashes and not too many high pings. Maybe this time it's local to your area.
My point is it shouldn't matter. The only thing a slow internet (and mine is 12Mb/s down with 3Mb/s up by Zenithar that better be enough to play this game) and long ping times should do is make your game sluggish. It should not kill your game and force you to log back in. That's the failure that irks me. I can live with lag, I won't like it but I can deal with it. But disconnects? No, that's game breaking. And a massive FAIL on the part of ZOS.
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ontheleftcoast✭✭✭✭✭As someone who works on a global operations team for a major ISP, I am shocked that you've insinuated that it's possible to use the internet in a reliable way. The internet only appears reliable, because we've built so much redundancy into the systems.
In game delivery, typical methods for providing redundancy are not possible.. Sessions are extremely sticky and you cannot have global traffic managers...
and you can never do global routing or control what disasters will occur in your datacenters.
so I think you should cut them some slack... Operations is a tough job.
I'm not insinuating it, I'm saying we did it. When the last time you could watch only 10 minutes of a Netflix show with it dying? Again. And again. And again. Yeah, it rarely if ever happens. And we're sending a steady stream of requests to the server to switch between video streams to constantly compensate for variable network speeds. It's not a simple "download this file" it's an endless parade of "give me this part of this file from this server over here".
Honestly I think that's a big part of the problem. ZOS needs a way to sometimes send less data to keep the flow of data steady. Instead once it gets too far behind it chokes and calls it quits. Instead of the server saying, "this is what I'm sending you and if you don't handle it too bad" it needs to have the client say, "Whoa! I can't process that much right now, send me less data until I tell I can handle more".
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Sharee✭✭✭✭✭
✭✭✭✭✭ontheleftcoast wrote: »I have a slow internet and high ping a lot, but it's been okay for me all day and night. No crashes and not too many high pings. Maybe this time it's local to your area.
My point is it shouldn't matter. The only thing a slow internet (and mine is 12Mb/s down with 3Mb/s up by Zenithar that better be enough to play this game) and long ping times should do is make your game sluggish. It should not kill your game and force you to log back in. That's the failure that irks me. I can live with lag, I won't like it but I can deal with it. But disconnects? No, that's game breaking. And a massive FAIL on the part of ZOS.
Well obviously the fault does not lie solely with ZOS, otherwise masses of players would get disconnected every 15 minutes, not just you, and threads like this one would flood the front page. It is probably some combination of your (or your ISP's) issues and how they interact with zenimax servers.0 -
ontheleftcoast✭✭✭✭✭ontheleftcoast wrote: »I have a slow internet and high ping a lot, but it's been okay for me all day and night. No crashes and not too many high pings. Maybe this time it's local to your area.
My point is it shouldn't matter. The only thing a slow internet (and mine is 12Mb/s down with 3Mb/s up by Zenithar that better be enough to play this game) and long ping times should do is make your game sluggish. It should not kill your game and force you to log back in. That's the failure that irks me. I can live with lag, I won't like it but I can deal with it. But disconnects? No, that's game breaking. And a massive FAIL on the part of ZOS.
Well obviously the fault does not lie solely with ZOS, otherwise masses of players would get disconnected every 15 minutes, not just you, and threads like this one would flood the front page. It is probably some combination of your (or your ISP's) issues and how they interact with zenimax servers.
Actually quite a few people have the problem. If I'm playing a large group it's fairly common to hear someone on TS say, "Dang it, I DC'd again" Some days are worse than others. Most days I get one DC in 3-4 hours. Tonight was exceptionally bad. It shouldn't be this bad. Ever.
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Sharee✭✭✭✭✭
✭✭✭✭✭ontheleftcoast wrote: »ontheleftcoast wrote: »I have a slow internet and high ping a lot, but it's been okay for me all day and night. No crashes and not too many high pings. Maybe this time it's local to your area.
My point is it shouldn't matter. The only thing a slow internet (and mine is 12Mb/s down with 3Mb/s up by Zenithar that better be enough to play this game) and long ping times should do is make your game sluggish. It should not kill your game and force you to log back in. That's the failure that irks me. I can live with lag, I won't like it but I can deal with it. But disconnects? No, that's game breaking. And a massive FAIL on the part of ZOS.
Well obviously the fault does not lie solely with ZOS, otherwise masses of players would get disconnected every 15 minutes, not just you, and threads like this one would flood the front page. It is probably some combination of your (or your ISP's) issues and how they interact with zenimax servers.
Actually quite a few people have the problem. If I'm playing a large group it's fairly common to hear someone on TS say, "Dang it, I DC'd again" Some days are worse than others. Most days I get one DC in 3-4 hours. Tonight was exceptionally bad. It shouldn't be this bad. Ever.
Anecdotal evidence. I too "dang, disconnected" a few days ago. If it was masses of people would be having this problem regularly, there would be all kinds of hell happening on the forums, all the time.
And your claim that netflix does not have these issues... just google "netflix drops every 15 mins".0 -
ontheleftcoast✭✭✭✭✭ontheleftcoast wrote: »ontheleftcoast wrote: »I have a slow internet and high ping a lot, but it's been okay for me all day and night. No crashes and not too many high pings. Maybe this time it's local to your area.
My point is it shouldn't matter. The only thing a slow internet (and mine is 12Mb/s down with 3Mb/s up by Zenithar that better be enough to play this game) and long ping times should do is make your game sluggish. It should not kill your game and force you to log back in. That's the failure that irks me. I can live with lag, I won't like it but I can deal with it. But disconnects? No, that's game breaking. And a massive FAIL on the part of ZOS.
Well obviously the fault does not lie solely with ZOS, otherwise masses of players would get disconnected every 15 minutes, not just you, and threads like this one would flood the front page. It is probably some combination of your (or your ISP's) issues and how they interact with zenimax servers.
Actually quite a few people have the problem. If I'm playing a large group it's fairly common to hear someone on TS say, "Dang it, I DC'd again" Some days are worse than others. Most days I get one DC in 3-4 hours. Tonight was exceptionally bad. It shouldn't be this bad. Ever.
Anecdotal evidence. I too "dang, disconnected" a few days ago. If it was masses of people would be having this problem regularly, there would be all kinds of hell happening on the forums, all the time.
And your claim that netflix does not have these issues... just google "netflix drops every 15 mins".
Yup, on the Wii, phones, and PS4. They don't run the reliable platform we built for Xbox, Windows, and Macs. Shame.
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UltimaJoe777✭✭✭✭✭
✭✭✭ontheleftcoast wrote: »ontheleftcoast wrote: »ontheleftcoast wrote: »I have a slow internet and high ping a lot, but it's been okay for me all day and night. No crashes and not too many high pings. Maybe this time it's local to your area.
My point is it shouldn't matter. The only thing a slow internet (and mine is 12Mb/s down with 3Mb/s up by Zenithar that better be enough to play this game) and long ping times should do is make your game sluggish. It should not kill your game and force you to log back in. That's the failure that irks me. I can live with lag, I won't like it but I can deal with it. But disconnects? No, that's game breaking. And a massive FAIL on the part of ZOS.
Well obviously the fault does not lie solely with ZOS, otherwise masses of players would get disconnected every 15 minutes, not just you, and threads like this one would flood the front page. It is probably some combination of your (or your ISP's) issues and how they interact with zenimax servers.
Actually quite a few people have the problem. If I'm playing a large group it's fairly common to hear someone on TS say, "Dang it, I DC'd again" Some days are worse than others. Most days I get one DC in 3-4 hours. Tonight was exceptionally bad. It shouldn't be this bad. Ever.
Anecdotal evidence. I too "dang, disconnected" a few days ago. If it was masses of people would be having this problem regularly, there would be all kinds of hell happening on the forums, all the time.
And your claim that netflix does not have these issues... just google "netflix drops every 15 mins".
Yup, on the Wii, phones, and PS4. They don't run the reliable platform we built for Xbox, Windows, and Macs. Shame.
pfft *snicker* reliable, heheheh... I'll take your word for it I guess, but the red ring of death is legendary lolGuildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy0 -
ontheleftcoast✭✭✭✭✭UltimaJoe777 wrote: »ontheleftcoast wrote: »ontheleftcoast wrote: »ontheleftcoast wrote: »I have a slow internet and high ping a lot, but it's been okay for me all day and night. No crashes and not too many high pings. Maybe this time it's local to your area.
My point is it shouldn't matter. The only thing a slow internet (and mine is 12Mb/s down with 3Mb/s up by Zenithar that better be enough to play this game) and long ping times should do is make your game sluggish. It should not kill your game and force you to log back in. That's the failure that irks me. I can live with lag, I won't like it but I can deal with it. But disconnects? No, that's game breaking. And a massive FAIL on the part of ZOS.
Well obviously the fault does not lie solely with ZOS, otherwise masses of players would get disconnected every 15 minutes, not just you, and threads like this one would flood the front page. It is probably some combination of your (or your ISP's) issues and how they interact with zenimax servers.
Actually quite a few people have the problem. If I'm playing a large group it's fairly common to hear someone on TS say, "Dang it, I DC'd again" Some days are worse than others. Most days I get one DC in 3-4 hours. Tonight was exceptionally bad. It shouldn't be this bad. Ever.
Anecdotal evidence. I too "dang, disconnected" a few days ago. If it was masses of people would be having this problem regularly, there would be all kinds of hell happening on the forums, all the time.
And your claim that netflix does not have these issues... just google "netflix drops every 15 mins".
Yup, on the Wii, phones, and PS4. They don't run the reliable platform we built for Xbox, Windows, and Macs. Shame.
pfft *snicker* reliable, heheheh... I'll take your word for it I guess, but the red ring of death is legendary lol
Yeah, way to miss the mark entirely. HW fails aren't the problem I'm addressing. But fine, go laugh about it.
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UltimaJoe777✭✭✭✭✭
✭✭✭ontheleftcoast wrote: »UltimaJoe777 wrote: »ontheleftcoast wrote: »ontheleftcoast wrote: »ontheleftcoast wrote: »I have a slow internet and high ping a lot, but it's been okay for me all day and night. No crashes and not too many high pings. Maybe this time it's local to your area.
My point is it shouldn't matter. The only thing a slow internet (and mine is 12Mb/s down with 3Mb/s up by Zenithar that better be enough to play this game) and long ping times should do is make your game sluggish. It should not kill your game and force you to log back in. That's the failure that irks me. I can live with lag, I won't like it but I can deal with it. But disconnects? No, that's game breaking. And a massive FAIL on the part of ZOS.
Well obviously the fault does not lie solely with ZOS, otherwise masses of players would get disconnected every 15 minutes, not just you, and threads like this one would flood the front page. It is probably some combination of your (or your ISP's) issues and how they interact with zenimax servers.
Actually quite a few people have the problem. If I'm playing a large group it's fairly common to hear someone on TS say, "Dang it, I DC'd again" Some days are worse than others. Most days I get one DC in 3-4 hours. Tonight was exceptionally bad. It shouldn't be this bad. Ever.
Anecdotal evidence. I too "dang, disconnected" a few days ago. If it was masses of people would be having this problem regularly, there would be all kinds of hell happening on the forums, all the time.
And your claim that netflix does not have these issues... just google "netflix drops every 15 mins".
Yup, on the Wii, phones, and PS4. They don't run the reliable platform we built for Xbox, Windows, and Macs. Shame.
pfft *snicker* reliable, heheheh... I'll take your word for it I guess, but the red ring of death is legendary lol
Yeah, way to miss the mark entirely. HW fails aren't the problem I'm addressing. But fine, go laugh about it.
Ok.
BWAHAHAHAHAHAHAHA!
BWAHAHAHAHAHAHAHAHAHAHAHAHAHA!!
BAAAAAAAAAHAHAHAHAHAHAHAHAHA ok I'm done.Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy0 -
Tors✭✭✭✭✭Netflix works well because it can bring down enough of the movie to cover a drop out.
Dont believe me? Pull your network cable, you continue to "stream" the film for quite a while.
In a game this is not possible. Everything is realtime. Nothing can be downloaded ahead of time to cover these blips.
Then again, the fact that the client cant handle ANY interuptipons (or so it seems) is pathetic. A single 2 second break in your interwebs and your kicked to desktop.
Im running ESO on the Janet network at the moment, even that level of quality connection does not seem to be good enough for ESO.
Which is terribad imho.
Better late Than Pregnant....
The shadow cabinet, a group of people who pretend to have jobs they do not actually have
EU PC - Azura's Star
Decimation Elite - Raid Jester0 -
Digerati✭✭✭✭ontheleftcoast wrote: »As someone who works on a global operations team for a major ISP, I am shocked that you've insinuated that it's possible to use the internet in a reliable way. The internet only appears reliable, because we've built so much redundancy into the systems.
In game delivery, typical methods for providing redundancy are not possible.. Sessions are extremely sticky and you cannot have global traffic managers...
and you can never do global routing or control what disasters will occur in your datacenters.
so I think you should cut them some slack... Operations is a tough job.
I'm not insinuating it, I'm saying we did it. When the last time you could watch only 10 minutes of a Netflix show with it dying? Again. And again. And again. Yeah, it rarely if ever happens. And we're sending a steady stream of requests to the server to switch between video streams to constantly compensate for variable network speeds. It's not a simple "download this file" it's an endless parade of "give me this part of this file from this server over here".
Honestly I think that's a big part of the problem. ZOS needs a way to sometimes send less data to keep the flow of data steady. Instead once it gets too far behind it chokes and calls it quits. Instead of the server saying, "this is what I'm sending you and if you don't handle it too bad" it needs to have the client say, "Whoa! I can't process that much right now, send me less data until I tell I can handle more".
The way you've laid this out, I can tell that you are not, nor have you ever been, in a technical or operational role over at netflix.
Netflix uses LTM and GTM to provide a closed torrent-like content delivery system. Netflix's buffering is only limited at the client side, so it's basically unlimited buffering. There is no concern for data integrity because the client side holds a manifest of the requests it still has open, meaning LTM and GTM can be fully utilized to acquire multiple sessions or streams. The sessions are not sticky.
GTM is not possible when delivering a game because data integrity between nodes is crucial PRIOR to considering data integrity to the client. There is no buffering possible as the content is constantly changing. ALL game data is delivered at a "just in time" basis. Due to the data integrity requirements and the constant "just in time" delivery, LTM can only be utilized at the start or transfer of a session, and the sessions are extra-sticky.
So without GTM, you can't avoid internet climate issues. Without buffering, you can't compensate for latency.
Also I'd like to point out that the 12Mb last-mile services that a lot of america is getting is provided by equipment that is EoL. If you are on this service and you have any issues accessing any services, you can't ever blame the service provider for your issues. It is your ISP, talk to them. Even tho you're complaining during a timespan that ZOS has confirmed infrastructure issues and have already scheduled hardware maintenances to hopefully alleviate them, you can't complain to anyone but your ISP, because you're on the old lines that are being phased out.
You may have been some Jr. Exec like a project manager or something for netflix... If you were in a technical role, I would never believe that you're any higher than analyst-level.
Please don't hesitate to reach out if there are any questions or concerns.
TL;DR OP doesn't know what he's talking about
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Digerati✭✭✭✭Then again, the fact that the client cant handle ANY interuptipons (or so it seems) is pathetic. A single 2 second break in your interwebs and your kicked to desktop.
I've seen my ping spike to over 9000, dropped to a shell and ran a ping and discovered 100% packet loss to my gateway (meaning I lost all internet), and as long as I regain connection within about a minute, I don't get kicked from the game... Perhaps you're having DHCP issues with your ISP? If your IP gets pushed around a lot, ESO's sessions will get unstuck and you'll get booted. This is an ISP issue.0