Maybe you got hacked? Did you attempt replying to that email (not a good idea as it's most likely a phishing scam)? No one here can help, best to contact customer support.
"Such is the nature of evil. Out there in the vast ignorance of the world, it festers and spreads. A shadow that grows in the dark. A sleepless malice as black as the oncoming wall of night. So it ever was, so will it always be. In time all foul things come forth." -Thranduil
If you have questions or concerns about an in-game disciplinary action, please contact http://help.elderscrollsonline.com/ to ask about a suspension or ban, and any other support-related feedback. We cannot assist with in-game violations on the forums, so we are closing this thread now.