Kicked to log in screen with no error message

jmoore59

I just started playing again and I keep getting kicked to the login screen with no error message. I haven't found a set time or reason for the kicks, 1 min after logging in to 10min can be standing still or fighting it doesn't matter. Game is unplayable since the longest I have went is about 10min before getting kicked.

My connection is good and I don't have any problems with any other games. I have checked the firewall and did a repair but neither of these have fixed the issue.

Anyone found a fix for this?

jmoore59

Bump

I tried Hard line thinking maybe its the wireless dropping connection but that didn't work either.

ZOS_MollyH

We apologize for any repeat of steps, but for the sake of keeping it all in one place, this is the troubleshooting we have available on how to open up your connection for ESO:

Add exceptions to your Antivirus suite and Firewall

Each antivirus program is different and we recommend that players view the antivirus developer's website for full instructions on how to add exceptions.

The application files that may require exceptions are:

Bethesda.net_launcher: C:\Program Files (x86)\ZenimaxOnline\Launcher
North American megaserver ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online\game\client\eso.exe
European megaserver ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online EU\game\client\eso.exe

Some antivirus programs require entire folders to be selected instead of a single file.When this is the case, the file paths below are what players should use. If required by the anti-virus program, include all subfolders since every file is critical to run the game.

North American megaserver: C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\
European megaserver: C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online EU\

Open your outpound ports for ESO traffic

To best access The Elder Scrolls Online: Tamriel Unlimited, you should configure you routers to open the following outbound ports:

PC / Mac Ports
TCP / UDP Ports 24100 through 24131
TCP / UDP Ports 24500 through 24507
TCP / UDP Ports 24300 through 24331
TCP Port 80
TCP Port 433

If you have any questions about the port forwarding process, you should contact your Internet Service Provider or router manufacturer for additional assistance.

Try switching from a Wi-Fi or Wireless connection to using a direct Ethernet cable connection

By default, computers prioritize a wired connection if an ethernet cable is connected. If you wish to switch back and reconnect to a WiFi/wireless network:

Open Control Panel.
Go to Network and Internet.
Open the Network and Sharing Center.
Select Connect to a network.
If a wireless network is available, players should be able to connect.
If needed, select Troubleshoot problems for further assistance.

For more one-on-one support, please be sure to submit a help ticket at https://help.elderscrollsonline.com for one of our agents to look through more detailed information about your connection and system to see if we can rule out the most common causes and resolutions while we're investigating this issue.

Thanks again for your patience!

jmoore59

None of that worked so I opened a ticket.

kakashisma

Please let me know if you get any resolution

jmoore59

Will do.

Coezzy

You not going to get anywhere, I have tried multiple times, and Nothing useful comes out of it, al you going to get is copy and paste answers.

Sorry for being a downer but since the last update, I cant log in at all, I have tried everything by phoning my Isp, to the simplest of steps as to flush my DNS, I have also reinstalled the game to no success, sad part is the day before this started happening, I had just bought Crownz from there store for the upcoming DLC and Limited time items which is somewhat coming soon, and I cant even get into the game to use it.

If you find anything let us know, but don't get your hopes up.

jmoore59

Yeah It is very frustrating. Would be bearable if it was a set time like a time out problem after say 20mins that you could anticipate.

Instead it is completely random. I tried to play today logged in took couple steps and kicked to loading screen, logged in again went to character screen started to load and ended up back at the log in page. Tried a again and was able to play for 5 mins before the kick after that I just said screw it and went and did other things.

Completely unplayable since your very likely to get kicked in the middle of a fight or quest assuming you can get that far.

jmoore59

So i deleted all my port forwards and then reopened them it seemed to fix the kick to login screen bug I played for about 1hr before I got d/c with a error message to try logging back in after a couple mins.

Ironically now I can't get passed the loading screen after the character selection.

HA now I am getting error message that I cannot connect to game server.

jmoore59

Update:
It didn't work I just got lucky with a long play time, back to getting sent to login screen with no error message every 5-10* mins.

On a side not the game is so buggy that when I sign in it often ends up back at the sign in page instead of the character selection page, However if I immediately sign in it skips the loading screen and goes right to character selection implying its loaded the first time.

Well I canceled my sub I think I am done. I might try again later to see if it is fixed on their end.

jmoore59

Bump for answer.

jmoore59

Well I am done. Games completely unplayable I tried to make it work but after getting kicked 3 times just trying to put in skill points within 5 mins.

Just delete the thread please.

Digielf

Me and none of my friends can log-in to the game we even tried it in the local internet-cafe and we had to wait 15 min loading screens until we got kicked back to the menu. World of Warcraft will always be the best mmo ESO is the biggest garbage that has ever existed

GreenTea

Put in a ticket, but I'll try the stuff posted above as well. It worries me than there are still people having trouble after days of dealing with this issue.

AtmaDarkwolf

ZOS_MollyH wrote: »

We apologize for any repeat of steps, but for the sake of keeping it all in one place, this is the troubleshooting we have available on how to open up your connection for ESO:

Add exceptions to your Antivirus suite and Firewall

Each antivirus program is different and we recommend that players view the antivirus developer's website for full instructions on how to add exceptions.

The application files that may require exceptions are:

Bethesda.net_launcher: C:\Program Files (x86)\ZenimaxOnline\Launcher
North American megaserver ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online\game\client\eso.exe
European megaserver ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online EU\game\client\eso.exe

Some antivirus programs require entire folders to be selected instead of a single file.When this is the case, the file paths below are what players should use. If required by the anti-virus program, include all subfolders since every file is critical to run the game.

North American megaserver: C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\
European megaserver: C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online EU\

Open your outpound ports for ESO traffic

To best access The Elder Scrolls Online: Tamriel Unlimited, you should configure you routers to open the following outbound ports:

PC / Mac Ports
TCP / UDP Ports 24100 through 24131
TCP / UDP Ports 24500 through 24507
TCP / UDP Ports 24300 through 24331
TCP Port 80
TCP Port 433

If you have any questions about the port forwarding process, you should contact your Internet Service Provider or router manufacturer for additional assistance.

Try switching from a Wi-Fi or Wireless connection to using a direct Ethernet cable connection

By default, computers prioritize a wired connection if an ethernet cable is connected. If you wish to switch back and reconnect to a WiFi/wireless network:

Open Control Panel.
Go to Network and Internet.
Open the Network and Sharing Center.
Select Connect to a network.
If a wireless network is available, players should be able to connect.
If needed, select Troubleshoot problems for further assistance.

For more one-on-one support, please be sure to submit a help ticket at https://help.elderscrollsonline.com for one of our agents to look through more detailed information about your connection and system to see if we can rule out the most common causes and resolutions while we're investigating this issue.

Thanks again for your patience!

I sometimes wonder if they simply take the one 'fix' that has helped the LEAST NUMBER OF PEOPLE, and post it hoping it will someday work.

Brightxdawn

Just crashed on PC for no apparent reason also character load screen is taking forever.