FIX THE LOADING SCREENS

Heruthema

title says it all

SHADOW2KK

Heruthema wrote: »

title says it all

It most definitely does, very concise and to the point sir:P

danew6

Fix is coming soon tm so it might even be fixed as early as 2019

SHADOW2KK

danew6 wrote: »

Fix is coming soon tm so it might even be fixed as early as 2019

So, soon then?:P

Devolus

Seriously I am sick of them..... over a month of this nonsense and still NO UPDATE? @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_RichLambert Can we please get an update on when to expect a fix to them? Oddly enough my 3 non-vet characters (All create well before IC, ex. 2 of them created in summer 2014 and another created spring 2015) do NOT experience the long load screens >>

Caligamy_ESO

This, and now the launcher loading screen. I know I can work around that by manually blahblahblah... but I shouldn't have to.

The long loading screens have completely deterred me from doing certain objectives in game because it would take FOREVER to get a 15-20 minute task accomplished when you now have to add in 1 minute loading screens between every step.

ontheleftcoast

danew6 wrote: »

Fix is coming soon tm so it might even be fixed as early as 2019

I don't think they have any clue how bad these are. They obviously see the longer screens and decided it wasn't a problem. My fear is they're tightly coupled to some other aspect of the game engine and even a small tweak to that code would break a thousand other things. Long story short -- this is the new normal and we're going to have suck up and deal with it. Or quit.

Yes, this sounds pessimistic but when the problem was first reported it took ZOS almost a week to even *ADMIT* there was an issue. And now after 6 weeks and multiple updates we're still spending as much time looking at the spinning ouroboros as playing the game.

SleepyTroll

I come on here when I'm loading. Won't come on here much when they're gone:( I say keep them so I have time to come on forums!

Tommy1979AtWar

SleepyTroll wrote: »

I come on here when I'm loading. Won't come on here much when they're gone:( I say keep them so I have time to come on forums!

Maybe it's a cunning plan to gain more forum traffic... illuminati!!

lumidragon

Nah you'll find time for the forums, during server maintenance, no loading screen is going to change that. But yeah the loading screens are drag.

nathan_bri

I've tested login times in ESO as well as WoW, Rift, GW2 and Wildstar. Only with ESO does it take more than 10 seconds to go from character-selection screen to staring at your character within the 3D world. With the other games, it's typically between 5 and 7 seconds, sometimes going as long as 9 or 10 seconds.

With ESO, even in the beginning, it was always longer than 10 seconds, which is terrible. Your players should never be waiting more than 10 seconds to get into the game world. Every second past that feels like an eternity.

After some extensive testing, I am pretty sure the recent login times are due to something that changed on the megaserver when IC was released. My theory is that they changed hardware infrastructure, probably dialing things down due to cost-cutting measures, thus their almost total silence on the matter: "You do not talk about Fight Club." Note the following after logging in from scratch this past week:

1. Choose a character and log into Craglorn and you'll be waiting for a good minute and a half, even with no add ons loaded. This is true for both Windows and Mac client (I run both). Some other zones take as long as Craglorn, some less. I've seen loading times as low as 30 seconds for Deshaan, both VR and non-VR.

2. Subsequent logins on that same character into Craglorn, or onto other characters also in Craglorn cut the time down by several seconds, which leads me to conclude that there is some local caching of the zone data.

3. Teleporting from one location in Craglorn to another location via Wayshrines only takes a couple seconds. This means that remaining in the same zone channel and updating your client with proximity mob data is fairly irrelevant in that original minute and a half login.

4. Teleporting to another player within Craglorn, perhaps because you are in a dangerous location, can also sometimes take just a few seconds. It can also sometimes take the full minute and a half we see during login. Note that this is not teleporting into or out of a Delve, Public Dungeon or even a Trial—just one part of the zone to another. This must be due to the fact that the other player is in a different zone channel. This is a significant problem and probably the biggest clue as to why things are now taking so long.

My conclusion is that whatever ZeniMax is doing to implement zone channels is now slowing things down. Going out on a limb, perhaps it's a new throttling mechanism due to downscaling the hardware to save money. Perhaps it's a bug and they've actually increased their hardware profile. We don't know because they have not said much.

It was one thing when leaving AA and zoning into Craglorn took a minute and a half. You did that so rarely that we just put up with it. It's quite another to incur that old minute and a half delay when swapping toons for dailies, hirelings or writs or when teleporting around the world in general. It's caused me to not play very much lately except for that final bout of time testing because I've become disgusted with client-server performance.

When other MMOs offer 6-10 second character screen-to-3D world loading times, a minute and a half is simply unacceptable, no matter how good the game is otherwise. Zeni, your goal should be to bring that minute and a half down to 10 seconds or less. Otherwise, folks are going to become more and more frustrated.

danew6

ontheleftcoast wrote: »

danew6 wrote: »

Fix is coming soon tm so it might even be fixed as early as 2019

I don't think they have any clue how bad these are. They obviously see the longer screens and decided it wasn't a problem. My fear is they're tightly coupled to some other aspect of the game engine and even a small tweak to that code would break a thousand other things. Long story short -- this is the new normal and we're going to have suck up and deal with it. Or quit.

Yes, this sounds pessimistic but when the problem was first reported it took ZOS almost a week to even *ADMIT* there was an issue. And now after 6 weeks and multiple updates we're still spending as much time looking at the spinning ouroboros as playing the game.

I have no expectations that they'll ever fix the loading screens. They really don't care about much unless it's crown store cash related. I'm actually worried it will actually get longer with each new dlc. i still play it a lot when it's not crashing or loading but I'm about at my limit of how much I can tolerate with this game.

Slayyer-AUS

I named my character infinite loading screen

nathan_bri

I just did a test logging into Craglorn. Logging out of Craglorn and into another character, also stationed in Craglorn, took 54 seconds with the usual addons enabled (Master Merchant, Awesome Guild Store, Advanced Filters and a couple others). That's much better than I was seeing early last week and the week before, but it's still a long way from 10 seconds, which is where it should be.

ProfessorKittyhawk

The long load screens and the chance to randomly fall to my death (via slaughterfish or fall damage) as a result of said load screens has turned me off the game entirely. I've been playing since launch and suffered through countless many other bugs and setbacks, but this is just absurd. An update on what's going on with these issues might be helpful.

b92303008rwb17_ESO

Move along, folks. ZOS can not talk about this. Loading screen is now officially Issue-That-Must-Not-Be-Mentioned or You-Know-What.

Wolfshead

nathan_bri wrote: »

I've tested login times in ESO as well as WoW, Rift, GW2 and Wildstar. Only with ESO does it take more than 10 seconds to go from character-selection screen to staring at your character within the 3D world. With the other games, it's typically between 5 and 7 seconds, sometimes going as long as 9 or 10 seconds.

With ESO, even in the beginning, it was always longer than 10 seconds, which is terrible. Your players should never be waiting more than 10 seconds to get into the game world. Every second past that feels like an eternity.

After some extensive testing, I am pretty sure the recent login times are due to something that changed on the megaserver when IC was released. My theory is that they changed hardware infrastructure, probably dialing things down due to cost-cutting measures, thus their almost total silence on the matter: "You do not talk about Fight Club." Note the following after logging in from scratch this past week:

1. Choose a character and log into Craglorn and you'll be waiting for a good minute and a half, even with no add ons loaded. This is true for both Windows and Mac client (I run both). Some other zones take as long as Craglorn, some less. I've seen loading times as low as 30 seconds for Deshaan, both VR and non-VR.

2. Subsequent logins on that same character into Craglorn, or onto other characters also in Craglorn cut the time down by several seconds, which leads me to conclude that there is some local caching of the zone data.

3. Teleporting from one location in Craglorn to another location via Wayshrines only takes a couple seconds. This means that remaining in the same zone channel and updating your client with proximity mob data is fairly irrelevant in that original minute and a half login.

4. Teleporting to another player within Craglorn, perhaps because you are in a dangerous location, can also sometimes take just a few seconds. It can also sometimes take the full minute and a half we see during login. Note that this is not teleporting into or out of a Delve, Public Dungeon or even a Trial—just one part of the zone to another. This must be due to the fact that the other player is in a different zone channel. This is a significant problem and probably the biggest clue as to why things are now taking so long.

My conclusion is that whatever ZeniMax is doing to implement zone channels is now slowing things down. Going out on a limb, perhaps it's a new throttling mechanism due to downscaling the hardware to save money. Perhaps it's a bug and they've actually increased their hardware profile. We don't know because they have not said much.

It was one thing when leaving AA and zoning into Craglorn took a minute and a half. You did that so rarely that we just put up with it. It's quite another to incur that old minute and a half delay when swapping toons for dailies, hirelings or writs or when teleporting around the world in general. It's caused me to not play very much lately except for that final bout of time testing because I've become disgusted with client-server performance.

When other MMOs offer 6-10 second character screen-to-3D world loading times, a minute and a half is simply unacceptable, no matter how good the game is otherwise. Zeni, your goal should be to bring that minute and a half down to 10 seconds or less. Otherwise, folks are going to become more and more frustrated.

Thing is that loading screen time have become longer and longer for each patch we have got i mean the big patchs and honest it ruin game play for me at least that you have sit and look and loading screen more then play the game which is sad

Redeviledna666

Just logged into the game, waited 2m 28 secs to log into Bangkorai, yeah, used to be a few seconds pre IC. Yeah, i know this will fall on deaf ears/blind eyes, like all the other threads relating to this, but, i have to vent my frustrations somewhere (i would do in game, but it just takes too long to get there).

I wanted to go to three different zones last night, out of ten minutes total game time (allowed myself 10 mins to see what i could do), almost 7 mins was taken up by loading screens.

Pretty much reached my limit now im afraid, I sub, dunno why now, was to support the game, not interested in IC, but i was looking forward to the PvE DLC, I will have the crowns to buy when its released, ill just stop the sub.

Not a rage quit threat, as im not quitting, just not paying money out anymore for issues that are genuine and get glossed over.

(Just read patch notes, am i not surprised no mention of the issue).

ola.wilhelmssonb16_ESO

Just entered the Outlaws Refuge in Shornhelm. It took a whopping 1 minute and 9,7 seconds to load. And it's not even a big area...
Edit: Gettin back out to Shornhelm took 1 minute and 16 seconds. I have ESO installed on my SSD and 12 GB ram, so my PC ought too be able to handle it.

Detector

Loadscreens(

qpviper1qp

Load screens and guild bank issues are making the game unplayable for me. I already canceled my sub for now. I guess we will see if they care enough to fix it prior to November. Lots of big name games coming in the next few months so something to think about zos.

tengri

Pretty soon no one will remember that there ever were "acceptable" loading screen times.

...maybe that's what the pretty loading screen pictures are for - wouldn't surprise me at all if some suit made a deal with the artists to show their pictures at least x minutes on each load for extra cash.
And yes... I am wearing a tinfoil hat...

I_killed_Vivec

ola.wilhelmssonb16_ESO wrote: »

Just entered the Outlaws Refuge in Shornhelm. It took a whopping 1 minute and 9,7 seconds to load. And it's not even a big area...
Edit: Gettin back out to Shornhelm took 1 minute and 16 seconds. I have ESO installed on my SSD and 12 GB ram, so my PC ought too be able to handle it.

I find that going into and out of the refuges cause some of the longest lags.

And since the last couple of patches whenever I emerge from the Davon's Watch refuge I'm stuck "in" the grill of the hatch.

nathan_bri

We are all running computers which are able to load the largest of maps, textures and sound files with ease. Our computers are not the problem. There is almost no CPU activity, almost no network traffic and very little disk transfer to memory for at least a minute... this is just waiting on the server to get its act together. This is so obviously an instancing issue, most likely being queued up to be added to a zone channel or spun-up dungeon instance. This is a problem with the server, due either to a bug or to them reducing the hardware profile and seeing how much we'll tolerate. To seek a solution on the client side is a waste of time.