Unable to stack undaunted pledge keys / Customer support will not help

Galbsadi

Was unable to stack silver undaunted keys this morning (have one stack of 3, and 3 more stacks of 1, all on the same character). Sent in ticket. Got this response. Issue still remains. Thanks for nothing, ZOS.

Response By Email (Ricky) (10/11/2015 12:34 PM)
Greetings,
Thank you for contacting The Elder Scrolls Online: Tamriel Unlimited team. In light of the excitement and great demand for ESOTU, we are currently experiencing high contact volume. We encourage you to search our support site at https://help.elderscrollsonline.com for any in-game topics or issues you may have questions about. There are lots of helpful FAQs and links to our social pages.
Most in-game UI issues (including NPC, quest problems and missing crowns/entitlements) can be resolved by logging out for five minutes then back in which will load you into a new game instance.
Additionally, other great resources for in-game mechanics can be found via our forums: http://forums.elderscrollsonline.com/en
There are also many wonderful community wikis:
http://www.uesp.net/wiki/Main_Pagehttp://elderscrolls.wikia.com/wiki/The_Elder_Scrolls_Wikihttp://elderscrollsonline.wiki.fextralife.com/
Please note, we have also recently released a new patch including our first DLC game pack: Imperial City! Review the patch notes for all of the recent changes here: http://www.elderscrollsonline.com/en-us/news/category/patch-notes
Best Regards,
The Elder Scrolls Online: Tamriel Unlimited Team

Question Reference # 151011-000900
Date Created: 10/11/2015 09:16 AM
Date Last Updated: 10/11/2015 12:34 PM
Status: Solved

Ashtaris

What level is your character? From what I understand, you can't stack the keys until you get to VR1. So if you are in the 45-50 range, then that's just the way it is. My guess is that some of your keys came while you were 45-49, and then the rest after you hit VR1.

Balthyzar

That's never been the way it works. He already said he had a stack of 3. My guess would be that the last patch messed up how keys stack.

SirAndy

Like said above, the keys have a level (your character level at the time you get the key) and only stack with other keys of the same level.

Once you get to VR rank, all keys will be level 50 ...