The Elder Scrolls Online

Not the normal "cannot mount" bug

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Drackens
Drackens
Soul Shriven
When I attempt to mount near or on boat docking platforms the game allows me to mount but then I am dismounted instantly. I believe the game should not be allowing me to mount at all. This has occurred multiple times since I started the game. The obvious, quick solution is to walk farther away from the boat and then mount. I had done this every time with no problem.

Now, I have met a problem. I am not able to mount at all after this last occurrence. When I use the keybind to mount I hear the whistle and my character steps to the side as though he is about to mount, but the mount never becomes visible and my character returns to a standing position. I do not receive any messages or notifications relating to "you cannot mount right now."

My character is currently Veteran Rank 7, progressing in Cadwell's Silver. This specific problem occurred after I finished the Seaside Sanctuary quest chain in Greenshade. I have completed a few quests and delves since the problem as mounts are not needed to progress, but I am hesitant to progress further as my character may need a rollback to fix this problem.

I have tried the following in an attempt to fix the problem: relogging, exiting game for several hours, disabling all addons, reloading ui, using the "/stuck" command, buying and changing to an alternate mount , and changing to alternate characters that I found are all able to mount. None of these have fixed the problem.

I have submitted an in-game bug report and Ask For Help. I received a generic email response to the Ask For Help telling me to look at the forums and community websites for answers. I had already searched those resources, to no avail, for several hours before I received that email.

Any additional help is greatly appreciated.

  • newtinmpls
    newtinmpls
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    Reply to the generic response. You will likely get another automated response. Basically you want to keep the ticket alive till it gets bumped up to an actual person.
    Tenesi Faryon of Telvanni - Dunmer Sorceress who deliberately sought sacrifice into Cold Harbor to rescue her beloved.
    Hisa Ni Caemaire - Altmer Sorceress, member of the Order Draconis and Adept of the House of Dibella.
    Broken Branch Toothmaul - goblin (for my goblin characters, I use either orsimer or bosmer templates) Templar, member of the Order Draconis and persistently unskilled pickpocket
    Mol gro Durga - Orsimer Socerer/Battlemage who died the first time when the Nibenay Valley chapterhouse of the Order Draconis was destroyed, then went back to Cold Harbor to rescue his second/partner who was still captive. He overestimated his resistance to the hopelessness of Oblivion, about to give up, and looked up to see the golden glow of atherius surrounding a beautiful young woman who extended her hand to him and said "I can help you". He carried Fianna Kingsley out of Cold Harbor on his shoulder. He carried Alvard Stower under one arm. He also irritated the Prophet who had intended the portal for only Mol and Lyris.
    ***
    Order Draconis - well c'mon there has to be some explanation for all those dragon tattoos.
    House of Dibella - If you have ever seen or read "Memoirs of a Geisha" that's just the beginning...
    Nibenay Valley Chapterhouse - Where now stands only desolate ground and a dolmen there once was a thriving community supporting one of the major chapterhouses of the Order Draconis
  • Drackens
    Drackens
    Soul Shriven
    Thanks for the reply @newtinmpls. I had already replied to it immediately and had not received another response. I understand it may take some time. I just wanted to put the information out there in case more people find the same problem. I will continue to reply to their emails.
  • newtinmpls
    newtinmpls
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    Good luck @Drackens most of the issues I've needed ZOSly help with have taken about 4 tickets/replies.
    Tenesi Faryon of Telvanni - Dunmer Sorceress who deliberately sought sacrifice into Cold Harbor to rescue her beloved.
    Hisa Ni Caemaire - Altmer Sorceress, member of the Order Draconis and Adept of the House of Dibella.
    Broken Branch Toothmaul - goblin (for my goblin characters, I use either orsimer or bosmer templates) Templar, member of the Order Draconis and persistently unskilled pickpocket
    Mol gro Durga - Orsimer Socerer/Battlemage who died the first time when the Nibenay Valley chapterhouse of the Order Draconis was destroyed, then went back to Cold Harbor to rescue his second/partner who was still captive. He overestimated his resistance to the hopelessness of Oblivion, about to give up, and looked up to see the golden glow of atherius surrounding a beautiful young woman who extended her hand to him and said "I can help you". He carried Fianna Kingsley out of Cold Harbor on his shoulder. He carried Alvard Stower under one arm. He also irritated the Prophet who had intended the portal for only Mol and Lyris.
    ***
    Order Draconis - well c'mon there has to be some explanation for all those dragon tattoos.
    House of Dibella - If you have ever seen or read "Memoirs of a Geisha" that's just the beginning...
    Nibenay Valley Chapterhouse - Where now stands only desolate ground and a dolmen there once was a thriving community supporting one of the major chapterhouses of the Order Draconis
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