When I attempt to mount near or on boat docking platforms the game allows me to mount but then I am dismounted instantly. I believe the game should not be allowing me to mount at all. This has occurred multiple times since I started the game. The obvious, quick solution is to walk farther away from the boat and then mount. I had done this every time with no problem.
Now, I have met a problem. I am not able to mount at all after this last occurrence. When I use the keybind to mount I hear the whistle and my character steps to the side as though he is about to mount, but the mount never becomes visible and my character returns to a standing position. I do not receive any messages or notifications relating to "you cannot mount right now."
My character is currently Veteran Rank 7, progressing in Cadwell's Silver. This specific problem occurred after I finished the Seaside Sanctuary quest chain in Greenshade. I have completed a few quests and delves since the problem as mounts are not needed to progress, but I am hesitant to progress further as my character may need a rollback to fix this problem.
I have tried the following in an attempt to fix the problem: relogging, exiting game for several hours, disabling all addons, reloading ui, using the "/stuck" command, buying and changing to an alternate mount , and changing to alternate characters that I found are all able to mount. None of these have fixed the problem.
I have submitted an in-game bug report and Ask For Help. I received a generic email response to the Ask For Help telling me to look at the forums and community websites for answers. I had already searched those resources, to no avail, for several hours before I received that email.
Any additional help is greatly appreciated.