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Where is the specialized team looking into my issue with ESO plus crowns?

Infinite12
Infinite12
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It took 6 days for me to get to the point where I was told that a specialized team was looking into my issue concerning my eso plus crowns. It's been 6 days since I received that e-mail telling me that a specialized team was looking into it and I still haven't heard back from anyone. 12 days now. It's been 12 days since I contacted you guys about this and still haven't seen anything done, still have 0 crowns. What is going on? Is there anyone that's actually going to help me?
[GT: INFINITE12] XB1 I NA I DC PRIMARILY I
My Characters
Ragnhild VR16 Nord DK I 2h/Bow (PVP) or 2h/Dual Wield (PVE)
Nakothre VR7 Khajiit I Dual Wield/2H (PVP)
Infinitesmo VR16 Imperial NB I 2h/Bow (PVP)

Tip: If you don't like funerals don't kick sand in a ninja's face
  • Ravens-Sonata
    Ravens-Sonata
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    Nope that just a response to make you think they are --- I got the same email back in Aug - no response on that yet
  • Infinite12
    Infinite12
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    They replied yesterday. Gave me half the crowns I was missing, had to e-mail them back and send them proof again lol
    [GT: INFINITE12] XB1 I NA I DC PRIMARILY I
    My Characters
    Ragnhild VR16 Nord DK I 2h/Bow (PVP) or 2h/Dual Wield (PVE)
    Nakothre VR7 Khajiit I Dual Wield/2H (PVP)
    Infinitesmo VR16 Imperial NB I 2h/Bow (PVP)

    Tip: If you don't like funerals don't kick sand in a ninja's face
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