Maintenance for the week of December 2:
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• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

Can't login

thebigtom
thebigtom
Anyone else having this problem as of 6.50pm GMT can't login but have friends on who are playihg. I'm gettin the an unexpected internal error has occurred message.
  • AmakarGranaen
    AmakarGranaen
    ✭✭✭
    Are you on ps4 european server?
    Cthulhu is coming, look busy
  • thebigtom
    thebigtom
    Rat-King wrote: »
    Are you on ps4 european server?

    XB One EU server
  • Joker2522
    Joker2522
    Soul Shriven
    Same for me I'm on Xbox one EU servers
  • thebigtom
    thebigtom
    Friend just logged out to change character and also can't log back in
  • seftonbarn
    seftonbarn
    Soul Shriven
    me too i have the same issue, is there some sort of update happening right now? i have a friend online playing who also
    has an Xbox????
  • AmakarGranaen
    AmakarGranaen
    ✭✭✭
    It seems Europe is fuhked for now
    Cthulhu is coming, look busy
  • Steel_Brightblade
    Steel_Brightblade
    ✭✭✭✭
    Yep pretty much my entire guild has said on Facebook that that can't log in for the last 30 mins, all xbox EU.
  • FuzzyDuck79
    FuzzyDuck79
    ✭✭✭
    Yeah login failed. An unexpected internal error has occurred. I've tried everything on forums but nothing works. Xbone EU server won't work but NA will
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Yes, we're aware that there's an issue with logins, and we're working on it now!
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • thebigtom
    thebigtom
    Zos have acknowledged the issue on Xbox and PS4 eu servers and are working on it
  • robwolf666
    robwolf666
    ✭✭✭✭✭
    Ah, it's not just me then, XB1 EU in my case.

    Started with one of those "unusually long load" messages. Good job it didn't crap out a minute earlier as I was in the middle of a Vet 2 boss fight I won.
    Edited by robwolf666 on September 14, 2015 6:54PM
  • aaron_campion
    aaron_campion
    ✭✭✭
    Same Problem for me, u said their customer service an email and they just reply with a automated message.
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