Don't know if this is the right place or not, pls let me know.
Tonight, 3 Sep, at approximately 9:05 pm - US east coast time - I made a deal with another player in which I sold him 99 steel ingots for 675 gold. I sent him the bars via the in-game mail system, COD. A few minutes after I sent them to him, he said he didn't get them; then he said he couldn't get them to download. I suggested maybe he didn't have enough money to pay for the COD, but he said he had plenty of money. I suggested if he couldn't download the ingots, send them back to me, and I'll mail them again. After about another 10 minutes, having sold 3 more items and not having received any mail back, I logged off, and then logged back in. When I checked, the other 3 players had sent me the money back, but from the player who purchased the 99 steel ingots, still nothing.
The other players name is: Ugraluo The Steel Wall.
We're on the NA server (PC).
Appreciate any help you can provide.