We understand and appreciate the frustration regarding the Molag Kena crash. Chris has been working hard to get it resolved. The process for what seems like a simple bug does occasionally take time on the back end before it shows up on the live servers. Things have to be tested fully to ensure it doesn't break anything else, and that they are in fact a FIX not just a temporary solution.
So far we do see that a resolution has been put in place and should be making its way to the live servers in an upcoming patch. We are unable to provide an ETA on that, as it depends on a number of factors, but if it passes all of its checks along the way it should be resolved soon.
Thank you again for your patience!
Edited per our rules on "Bashing"...
Edited per our rules on "Rude and Insulting"...
This issue existed since PTS. Threat has been open since 8.31.2015. No updates, no ETA on fix, no refunds or compensation or offered. Zenimax response to player frustration = edit.
Interesting customer relations strategy.
The Minor Force bonus granted by this ability, which was previously disabled to address an exploit, now functions as intended again.
Very disappointed at today's patch notes... in all fairness this is what you should do/have done:
1. Fix it
2. Failing to fix it, just disable the ability all together until you do with an Hot Fix
You also did it for the Rearming Trap exploit:The Minor Force bonus granted by this ability, which was previously disabled to address an exploit, now functions as intended again.
Its not even an ability which makes the encounter harder or easier... it just appears, plenty of time to move out before doing any dmg, and rotates oh so slowly... but, it prevents us from being able to do this boss.
I'm wondering... Orsinium announced to November, a month from now... will the fix be on Live when the new content gets released? making it... less relevant?
There is a limit to patience, and its running out... Specially knowing that you were willing to Hot Fix an exploit, but not a game breaking bug, that actually prevents players from playing the content that ppl are paying/subscribing for.
Gamepad mode is not supported on the Mac game client even though the option is visible and accessible. You can switch back to the regular form of gameplay by pressing the Escape key, then navigating through the keyboard Settings to turn it off.
Not really sure if you are saying that I was ranting or not on my last post, cause I don't think I was... I mean... I am tired of all the problems I've been having yes, and seeing that this issue has been dragged now for over a month, just makes me think... Is this worth it? Am I spending my time and energy to allow myself to get frustated while doing something that its supposed to be enjoyable and entertaining instead?
In all honesty, I'm no longer upset... I'm just... exausted...
I think tomorrow I'll go over the PTS which already has Orsinium content, just to see if I can try Molag Kena. If this issue is not even fixed on the PTS, is safe to say, we will have at least another month of waiting ahead of us (for those willing to wait ofc)
And while this statement is rather speculative, its not hard to get to that conclusion just by looking at the last patch Pre-IC vs IC launch dates:
Last pre-IC patch: PC/Mac Patch Notes v2.0.15, released August 3
IC Release: PC/Mac Patch Notes v2.1.4, released August 31
The Orsinium release is due to November 2, I sincerely dont see this situation getting fixed anytime soon, since ZOS focus will be towards Orsinium, and nothing else.
If you guys are willing to join me on the PTS, check first if I'm around the NA Megaserver. Also assuming that we can do cross-faction groups ofc, since its one of the new announced features. My @ name is the same as here at the forums.
Worth also mentioning, the v2.2.0 PTS Patch notes, don't mention about anything Mac related other than:Gamepad mode is not supported on the Mac game client even though the option is visible and accessible. You can switch back to the regular form of gameplay by pressing the Escape key, then navigating through the keyboard Settings to turn it off.
(I couldn't care less about a controller anyway...)
This is so frustrating. My group and I went in there again yesterday and of course it crashed over and over. We tried hardmode since someone said it wouldn't crash then... well, that didn't work out so well.
I tried putting my graphic settings to a minimum, still crashing.
The funny thing is that sometimes the client crashes as soon as Molag Kena starts the attack, sometimes I don't crash when she does it three times in a row. But the last time she will do it, I will definitely crash. Just can't see the pattern. We tried a couple of things to keep me from crashing (like turning away from her, or opening the champion system so I don't "see" the special effect. Didn't work. Probably not a smart idea either from a person who knows programming point of view, but we just got creative )
Good thing is that vet hard mode is actually not too hard, so after the third or fourth attempt my group could kill Molag Kena without me. We call it the superhardmode now, since they have to kill her without a healer. If I think the crash effect will appear soon, we come together, I give my group a barrier and then they're usually on their own.
Please just tell us why fixing it is taking sooo long. I guess many players (including me) wouldn't be half as bitter and frustrated if they understood why fixing this is taking so long. I understand that it might be hard to give us a timeframe but every little piece of information would be appreciated.