Can not log in PTS

Valen_Byte

I have repaired several times and this morning I deleted the entire PTS folder, then re downloaded while I was at work today.

Every time I put my password in and hit enter, It crashes immediately. Error #209


HELP!!

REiiGN15

I've gotten this too. So far no real help after submitting ticket.

Valen_Byte

After going through a lengthy trial and error with support. They did find the solution!!!




"Your computer is trying to run the PTS version of our game using its APU instead of its dedicated video card.

In order to try and fix this please go to your "My Documents/The Elder Scrolls Online" folder and open the folder in there called "PTS."

Check to see if there is a file called "UserSettings.txt" in there.
If there is a file called "UserSettings.txt" do the below.
Open the file "UserSettings.txt" in Notepad, and delete all the content in it.
Copy and paste the text quoted at the bottom of this post.
Save and close the file.
Restart your launcher.

If there is NOT a file called "UserSettings.txt, do the following:

Open the Notepad program and paste in the text quoted at the bottom of this post.
Save the file as "UserSettings.txt" in your My Documents/The Elder Scrolls Online/Live or LiveEU folder.
Restart your launcher.

SET CLUTTER_2D "1"
SET SIMPLE_SHADERS "0"
SET WATER_FOAM "1"
SET VSYNC "0"
SET MAX_ANISOTROPY "2"
SET FULLSCREEN_v5 "0"
SET PreferMaximizedWindow "0"
SET FullscreenHeight "0"
SET FullscreenWidth "0"
SET WindowedHeight "761"
SET WindowedWidth "1497"
SET SOUND_ENABLED "1"
SET FOOTSTEPS_VOLUME "50.00000000"
SET FOOTSTEPS_ENABLED "1"
SET SPEAKER_SETUP "0"
SET BACKGROUND_AUDIO "0"
SET VO_VOLUME "70.00000000"
SET VO_ENABLED "1"
SET UI_VOLUME "70.00000000"
SET UI_ENABLED "1"
SET AMBIENT_VOLUME "70.00000000"
SET AMBIENT_ENABLED "1"
SET SFX_VOLUME "70.00000000"
SET SFX_ENABLED "1"
SET MUSIC_VOLUME "70.00000000"
SET MUSIC_ENABLED "1"
SET AUDIO_VOLUME "100.00000000"
SET AUDIO_ENABLED "1"
SET TooltipFilter "-1"
SET TooltipNumOptions "2"
SET EffectsLookupViaBinarySearch "1"
SET Language.2 "en"
SET GraphicsDriver.7 "D3D11"
SET PatchDataPath "game:/GameData/"
SET CacheDataPath "machine:/Cache/"
SET GameCameraFirstPerson "0"
SET AcceptedEULAVersion "3"
SET DirectionalDamageIndictorVisibleInThirdPerson "0"
SET CameraFramingTransitionEnabled "1"
SET SkipPregameVideos "0"
SET HasPlayedPregameVideo "1"
SET RangedKillCamera "0"
SET PlayerKillCamera "1"
SET LastMonsterKillCamera "1"
SET MinFrameTime.2 "0.01000000"
SET ParticlesEnabled "1"
SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"
SET MULTI_GPU_CHECK "1"
SET DisableFXPrecaching "1"
SET PreferExclusiveFullscreen "0"
SET MonsterTellsEnabled "1"
SET FreeUnusedGrannyFileSections.2 "0"
SET IsTrustedMachine "1"
SET RememberAccountName "0"
SET AccountName ""
SET LastRealm "NA Megaserver"
SET CustomUIScale "1.00000000"
SET UseCustomUIScale.2 "0"
SET RollDodgeDoubleTapEnabled "1"
SET RollDodgeDoubleTapTimeWindow.2 "185"
SET CameraZoomDistancesSynced "1"
SET SiegeCameraZoomDistance "6.00000000"
SET WeaponsOutCameraZoomDistance "4.50000000"
SET WeaponsSheathedCameraZoomDistance "4.50000000"
SET LanguageDirectory.2 "game:/EsoUI"
SET MaxNetworkWriteBuffer "10485760"
SET MaxNetworkReadBuffer "10485760"

If this does not help please let me know.

Thank you for your patience and understanding in this matter.

Warm Regards,
Basile"


THANK YOU Basile!!!!!!