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60 Day Prepaid Subcription card not working?

Cristian5505
I put in the code many times and all I get is an error. Then I saw this "Please enter your Game Registration Code first, then any Membership Time Code or promotional code below." I put in the key code that I got from steam after buying the game and put it in and followed it with my prepaid sub code and nothing then the other way around and without spaces and with spaces and nothing worked! Please someone help! :'(
  • SahrotRein
    SahrotRein
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    Just submit a ticket, support can help you more than us AFAIK.
    Today we make our stand. Today we take back the Ruby Throne, which is ours by ancient right and the blessings of the Divines.

    - A Dominion of peace. The fair and just rule of Tamriel
  • BigM
    BigM
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    “The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge.”
    ― Stephen Hawking
  • Cristian5505
    BigM wrote: »

    I bought it off Steam so I know that isn't a problem.
  • Cristian5505
    Runaan wrote: »
    Just submit a ticket, support can help you more than us AFAIK.

    I did before I posted this, I just wanted to see if anyone had anything useful to say
  • Mighty_oakk
    Mighty_oakk
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    I know there have been server issues for some the last few days on console. Decent chance your problem could stem from their log in server issues.

    Ps. Get used to being ignored by ZoS
  • Elsonso
    Elsonso
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    I picked up one from Best Buy for PC and it did not work. They used to work. Submitted a ticket to see if they can resolve the issue.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Cristian5505
    I picked up one from Best Buy for PC and it did not work. They used to work. Submitted a ticket to see if they can resolve the issue.

    Tell me about their response once you get one if you can
  • Cristian5505
    I know there have been server issues for some the last few days on console. Decent chance your problem could stem from their log in server issues.

    Ps. Get used to being ignored by ZoS

    I can login so no its not an issue with me. I submitted tickets to them before so no they aren't that ignorant unless you mean through the forums then I am not really sure since I haven't read a lot of the forums.
  • Elsonso
    Elsonso
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    I picked up one from Best Buy for PC and it did not work. They used to work. Submitted a ticket to see if they can resolve the issue.

    Tell me about their response once you get one if you can

    This was resolved in about 12 hours, which was overnight, and I now have the subscription time and crowns applied to my account. It probably would have been quicker, but they had to wait for me to get out of bed. :smile:
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • Cristian5505
    I picked up one from Best Buy for PC and it did not work. They used to work. Submitted a ticket to see if they can resolve the issue.

    Tell me about their response once you get one if you can

    This was resolved in about 12 hours, which was overnight, and I now have the subscription time and crowns applied to my account. It probably would have been quicker, but they had to wait for me to get out of bed. :smile:

    Awesome! Can't wait until they respond to me! :smiley:
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