Unable to zone/can't create support ticket

MedicRabbit

So I'm stuck in shadowfen, anytime I try to zone out, I get booted to the title screen, with an error message "unable to connect, make sure you have a valid internet connection". On top of that, I can't create a support ticket in the game. It just tells me it's unable to submit the ticket right now, try again later.

MedicRabbit

Bump

mia_pow

I was in the same boat all day Friday and Saturday, now its Sunday and i cant connect at all.

MedicRabbit

I can connect. But if I do anything that would require a load screen, I get booted. Plus, having no way to contact customer support in-game is pretty ***.

ZOS_Racheal

Greetings @MedicRabbit ,

There is currently a thread located here discussing this issue. We encourage you to provide the requested feedback there, as it will help us while investigating these reports. Thank you for your patience and understanding.