We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
Server maintenance restart
Dear development team, and mods of ESO,
In my experience with a MMO having these types of issues, there is usally a standard server restart. Or at the very least communication with your customers/fans/gamers on the issue at hand. this is my weekend, which I looked forward to, as many others can say the same. I pay a service fee every month for your service, if we both want this relationship to continue, I need something done about it, or at least communicate with us. Thank you for your time.
Edited by howard8844_ESO on August 8, 2015 9:51PM In my experience with a MMO having these types of issues, there is usally a standard server restart. Or at the very least communication with your customers/fans/gamers on the issue at hand. this is my weekend, which I looked forward to, as many others can say the same. I pay a service fee every month for your service, if we both want this relationship to continue, I need something done about it, or at least communicate with us. Thank you for your time.
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21st century customer service is not a two way street 95% of the time. As far as zos is concerned this is everyone else's fault but theirs. I got a canned customer service response, and we got a pathetic statement after a day of downtime with no acknowledgement.
I'm cancelling my eso plus. No point paying for something I can't play.1 -
I have now officially cancelled my ESO plus membership. Thank you for showing how much you care about your customers. There is a huge library of games to play, and certainly from developers who actually care for the fans/customers.1