XBOX ONE CAN'T LOGIN - NO RESPONSE FROM ESO

Flu Jerky

Can we please get a response from ESO concerning the fact that we cannot play. We are getting the infamous "Unable to connect to game server...." response. Yet I can play "The Witcher 3", "COD", "Battlefield"... etc.

This is not on our end. I have a valid internet connection. Although, I do like how you've phrased the server issue(s) by putting it on us. Nice....

Will someone from ESO go to the XBOX forums and acknowledge this already!?!?!

Ravens-Sonata

Wonder if Bethesda knows

Flu Jerky

I don't know.

But it is nice that a moderator can relocate this thread that I put from the "General Discussion" over to the XBox technical support forum yet no moderators can provide us help or status updates on a fix!!!

LuminaLilly

Well, they moved your discussion.

Flu Jerky

yep... easy enough to move a topic based on their lack of effort and input to a forum where everyone is already complaining about their lack of input and effort!

Ravens-Sonata

On another thread - ZOS said to try hard reboot of your console - if problem persists contact Customer service for troubleshooting!!!!

Duh I think we ALL have done every troubleshooting check on player ends that can be done. ZOS has NOT responded to ticket submissions at all.

I dont understand why they insist this is player issue instead of correctly looking at THEIR services!!!!

Flu Jerky

Ravens-Sonata wrote: »

On another thread - ZOS said to try hard reboot of your console - if problem persists contact Customer service for troubleshooting!!!!

Duh I think we ALL have done every troubleshooting check on player ends that can be done. ZOS has NOT responded to ticket submissions at all.

I dont understand why they insist this is player issue instead of correctly looking at THEIR services!!!!

Yeah, I followed up with my own response.

Completely agree with you.

Badno

Same issue, please fix this issue guys! We love the game that's why we are complaining. I even have ESO plus.

PurifedBladez

They're trying to be hush hush about the whole thing because it still works for other people. Put something up on there twitter if you have one.

Flu Jerky

Glad to hear that this is STILL an issue....

I started to play this morning (around 7 EST) and things appeared fine. Tried to exit a quest via portal back into Stormwood and got booted.

This is ridiculous.

ZOS_Racheal

Greetings everyone,

There is currently an active thread for this topic located HERE. In an attempt to consolidate feedback, we are going to close this thread and ask that you direct posts to the existing thread as opposed to creating new ones. Thank you for your understanding as we continue to investigate these reports.