The game won't load

The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European megaservers are now available. Thank you for your patience!
Niastissa
Niastissa
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When I installed the game it set my shadows to ultra. However I have a CPU bottle neck so I tried to lower my shadow settings from Ultra to high to see if I can go from 30 fps to a little more. However now I can't get past the loading screen. It just hangs .....
  • Niastissa
    Niastissa
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    I tried lowering them more to medium before logging in with my password and the same thing. I can't even get to the character select.
  • Niastissa
    Niastissa
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    I put the shadows back onto Ultra and now the game loads.... The lack of testing is clear. This is the second major bug I found today.

    The first was a bug that caused me to die when randomly out of nowhere I could no longer block, attack with my sword or use any of my skills and was unable to weapon swap. I had to sit and watch while I get killed by trash..... Not cool.
  • vyrusb23
    vyrusb23
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    My game won't load from the launcher. I've never had a problem until now. Fix your game.
  • Niastissa
    Niastissa
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    Try going into your task manager and seeing if eso.exe is running. If it is end the task and try loading the game again.

    I found a work around to my issue. I lowered the draw distance to 60 and turned off AA and now I get 60FPS in most situations. In instances with a full group and in battle I get about 45fps.

    I guess that is acceptable. I'd prefer to lower the shadows down a notch and keep more draw distance though. I really hope this issue gets fixed.
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