Maintenance for the week of November 25:
• [IN PROGRESS] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [IN PROGRESS] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Are There Game Masters?
miked83b14_ESO
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Just curious if ESO has Game Masters for this MMO. You know..., paid employees who can help customers out in-game. My Loyalty Rewards did not transfer from PC to Xbox One, like the Striped Senche mount. Pretty bummed about this. I've been exchanging emails with customer support for a week now and they just keep pawning me off to other support reps. After the 5th one, I decided to just post this question on the forums. Can anyone at Zenimax actually restore or add lost items for their customers or is this just a lost cause even asking?
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miked83b14_ESO✭✭✭Turns out ESO does have game masters. After a week a support technician was able to restore my missing Loyalty Rewards. Just a heads up to everyone. Be patient and understanding with support. They're fully capable of helping you.1