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• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
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• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
Guide to MMO's: How To Report A Bug
arena25
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Hear ye, hear ye, a proclamation has cometh forth from the domain of Lord Arena25.
Today, Lord Arena25 has already seen several bugs, and has also seen comments as to how several year-old bugs are still not fixed.
Lord Arena25 has a lesson today on how to report bugs.
When thou spots a bug, and decides to report a bug, thou will want to make sure that thou includes information on certain things. Let Lord Arena25 show thou the format. Afterwards, Lord Arena25 will show an example...
Format of Bug Report:
What Megaserver You Are On (Platform and Region)
Time and Place The Bug Occurred (Include alliance)
Details of the Bug (include the effect it has on the game)
Info on How to Reproduce the Bug. Include as much as thou can...such as "Does the bug reproduce some of the time?" "Does the bug occur all of the time?" "Does it occur when other players are around or not?" "If it's a combat bug, does the bug occur only after one (or more) combatant(s) does a certain thing?" "Does it occur only in a certain place?" "If it's a combat bug, does it occur with a certain weapon, or does it occur regardless of weapon?" "If you have multiple platforms or can play on multiple megaservers, does it only occur on one megaserver and/or platform?" The more info you provide, the greater the chance ZOS can catch the bug, and the quicker a fix can be provided.
(PC/Mac only) System settings. OS, video card, sound card, etc. should be included.
It is critical that thou includes as much information as possible on reproducibility of the bug. Too many times, bugs do not get fixed because people can't provide info on reproducibility, and that is what delays bug fixes.
Now, Lord Arena25 will show an example, using the recently fixed "Fence Item Count Reset"
Megaserver: PC NA
Time and Place The Bug Occurred: 1:15 p.m. Eastern time on 6/17/15. The bug occurred while using the Davon's Watch Fence
Details of Bug: There is a bug that occurs where the count of items sold/laundered could reset to 0 early, thereby allowing people to make more money than they normally could.
Info on Reproducibility: The bug occurs once every day, but the time it happens varies wildly. The bug can occur with or without players around. I have only seen it occur with the Davon's Watch fence, but as that is really the only fence I use, I cannot say if other fences are affected by it. I don't play on other platforms or megaservers, but I know it affects the NA PC megaserver. The bug seems to occur once you have sold/laundered stuff to the fence and then logged out for more than an hour.
System Settings: I really am not very techy, but I run Windows 7 and a modified Cooler Master computer (the CD drive doesn't work anymore due to a faulty power supply)
This is how to write a bug report. If more people wrote bug reports like this, this game could have more things fixed than it does right now.
And thus concludes the lesson. And with that, off with thou. For the Covenant. For the Dominion. And for the Pact.
Signed,
Shedelin
Scribe to Arena25
Today, Lord Arena25 has already seen several bugs, and has also seen comments as to how several year-old bugs are still not fixed.
Lord Arena25 has a lesson today on how to report bugs.
When thou spots a bug, and decides to report a bug, thou will want to make sure that thou includes information on certain things. Let Lord Arena25 show thou the format. Afterwards, Lord Arena25 will show an example...
Format of Bug Report:
What Megaserver You Are On (Platform and Region)
Time and Place The Bug Occurred (Include alliance)
Details of the Bug (include the effect it has on the game)
Info on How to Reproduce the Bug. Include as much as thou can...such as "Does the bug reproduce some of the time?" "Does the bug occur all of the time?" "Does it occur when other players are around or not?" "If it's a combat bug, does the bug occur only after one (or more) combatant(s) does a certain thing?" "Does it occur only in a certain place?" "If it's a combat bug, does it occur with a certain weapon, or does it occur regardless of weapon?" "If you have multiple platforms or can play on multiple megaservers, does it only occur on one megaserver and/or platform?" The more info you provide, the greater the chance ZOS can catch the bug, and the quicker a fix can be provided.
(PC/Mac only) System settings. OS, video card, sound card, etc. should be included.
It is critical that thou includes as much information as possible on reproducibility of the bug. Too many times, bugs do not get fixed because people can't provide info on reproducibility, and that is what delays bug fixes.
Now, Lord Arena25 will show an example, using the recently fixed "Fence Item Count Reset"
Megaserver: PC NA
Time and Place The Bug Occurred: 1:15 p.m. Eastern time on 6/17/15. The bug occurred while using the Davon's Watch Fence
Details of Bug: There is a bug that occurs where the count of items sold/laundered could reset to 0 early, thereby allowing people to make more money than they normally could.
Info on Reproducibility: The bug occurs once every day, but the time it happens varies wildly. The bug can occur with or without players around. I have only seen it occur with the Davon's Watch fence, but as that is really the only fence I use, I cannot say if other fences are affected by it. I don't play on other platforms or megaservers, but I know it affects the NA PC megaserver. The bug seems to occur once you have sold/laundered stuff to the fence and then logged out for more than an hour.
System Settings: I really am not very techy, but I run Windows 7 and a modified Cooler Master computer (the CD drive doesn't work anymore due to a faulty power supply)
This is how to write a bug report. If more people wrote bug reports like this, this game could have more things fixed than it does right now.
And thus concludes the lesson. And with that, off with thou. For the Covenant. For the Dominion. And for the Pact.
Signed,
Shedelin
Scribe to Arena25
If you can't handle the heat...stay out of the kitchen!
1
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arena25✭✭✭✭✭*Crickets chirping*...
What? Too much roleplaying?If you can't handle the heat...stay out of the kitchen!0 -
SgtPepperUK✭✭✭Details of Bug: There is a bug that occurs where the count of items sold/laundered could reset to 0 early, thereby allowing people to make more money than they normally could.
That right there is the reason it got fixed so quick.
Not that your report isn't well written, it is but the main thing is you detailed an exploit to them.0 -
nimander99✭✭✭✭✭
✭✭To much work... I'll just continue trolling the forums and shouting "THE SKY IS FALLING PWNZOR!!!!" thank you very much.I AM UPDATING MY PRIVACY POLICY
PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
∽∽∽ 2 years of Elder Scrolls Online ∼∼∼
"Give us money" = Box sales & monthly sub fees,
"moar!" = £10 palomino horse,
"MOAR!" = Switch to B2P, launch cash shop,
"MOAR!!" = Charge for DLC that subs had already paid for,
"MOAR!!!" = Experience scrolls and riding lessons,
"MOARR!!!" = Vampire/werewolf bites,
"MOAARRR!!!" = CS exclusive motifs,
"MOOAARRR!!!" = Crown crates,
"MOOOAAARRR!!!" = 'Chapter's' bought separately from ESO+,
"MOOOOAAAARRRR!!!!" = ???
Male, Dunmer, VR16, Templar, Aldmeri Dominion, Master Crafter & all Traits, CP4500