Dear ZOS, i don't post much, but I am spamming this thru all channels to get this issue resolved in a way that supports a community I care about...
in reference to query 1500624-001302 for [...].. he has an issue that I have heard of from many players in that items will disappear w/o cause. Happened to one of my friends [...] while he was in combat. Your explanation that he, a veteran player with tons of gold, vendored these items for a fraction of their actual in game worth is not really viable and has caused him his commitment to this game which by extension would impact my own. He leads one of the best guilds left on the DC side and his loss would impact 100's of players if [...] were to suffer or go under. Do the right thing here from a business perspective and a customer service perspective. While I may agree in principle with the thought that players should not be given an unfair advantage, I do not agree that making this individual, a person of weight in our community, whole qualifies as that. I do not require a response but would appreciate hearing good news from my GM in the near future.
Best from a subscriber since Launch who spends crowns.
I only came to melt faces; I leave the whining to the rest of you.