Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Missing explorers content and crowns
HexWeaver
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It's been over 10 days of countless emails to Sony and ESO and I still don't have my explorers code content or the 3000 crowns I purchased, this is beyond ridiculous is anything actually being done about this? I'm sick of constantly being fobbed off and bounced back and forth between ESO and Sony.
1
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SavageHenry✭✭✭in the exact same situation just can't get an answer or any info on this problem from either company. I quite literally feel ripped off.1 -
ZOS_JessicaFolsomCommunity ManagerWe are actively working on resolving this issue. It's one of our top priorities right now. We understand it's very frustrating, and we do apologize for the length of time that some have been without the Crowns or entitlements you purchased.0 -
ZOS_JessicaFolsomCommunity ManagerThank you, is there any time estimate for a fix? a few weeks? months?
We don't have an ETA at this time, as we're still working on a fix. As soon as we have an ETA, we'd be happy to share it.
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HexWeaver✭✭Any update on this?
I've stopped playing due to the fact I can't even play the way I like, I wanted to be a high elf in the Ebonheart pact..0
