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My Error Scrolls Online daily log...
hotol71
✭
Hi,
regarding the fact that this is the first game where i got 2 support tickets in 7 days i believe it's a good idea to start a daily log of issues i've seen or run into it.
Why? Because just to bring some attention to a stongly required patch. I play Elder Scrolls games than Daggerfall in the 90's (it's hard to believe but Daggerfall was sill more buggy than ESO) thru Morrowind, Oblivion and Skyrim. I also add a list of "known" issues from my site of view.
(My personal) Known issues:
- Laggy (ok, can happen)
- During the load screen the game can be disconnected, currently i've a Ratio of 4:1 (i count it now), so if i enter any area 4 times i got one disconnect required to login again.
- Game crashes (one hour play means for me at the moment, one crash so i've a Ratio 1h:1)
- Can't login issue, this mostly happens for me after a crash.. I believe it's related to the Game crash, the server believe iam still online.
- If the game crashed during a quest related "travel" (load screen) it could be that the quest disappears, got this one time now (Captain Jimila, my case number 150616-010479)
- If you modify the pad keys with short cut's and the weapon switch feature it could happen that the game crash.
- If you are in a very large battle it could happen that you will be disconnected (Error Message: Your client send to many messages).
- If you start ESO it could happen that the game will not be loaded... Need to be repeated one or two times until it works.
- NPC's will not be shown, if they are important for a quest you are required to fully logoff and close ESO manually and restart again. This happen for me with a Ratio 3:2, so if a play three quest iam required to fully logoff and restart the game two times. Unbelievable...
- If you leave the area chat ESO will login you again after entering a new area (just stupid, i want to hear my guild chat but not people playing with there childs or people watching a *** movie during playing ESO... No joke!)
- Crowns are not shown in the Crownshop after a subscription was made (also not after 24h), the issue is known and my case number is 150613-007739. The issue was solved but i never got any feedback and the ticket is still in the waiting state (!).
- - Enemys are instantly self healing if you are to far away, so in some situations it's not possible to kill a enemy with a bow. I got this mostly when iam on an upper or lower position and attack the enemy with a bow. I see the hit but the enemy is instantly self healing and i can fight the enemy severall minutes without any result (iam not talking about high level enemies... it could be crab too).
- Texture issues for other online player chars, only a black shadow is visible for a couple of seconds. Not critical from my point of view.
- Invisible enemies, this can be mostly fixed if you run away far enough.. Once the enemy goes back to his position after you are far away the enemy becomes visible.
I just want to add that i already canceled my subscription, on the current development level i spend already to much money into the game. Just to make this clear! Of course you can delete this post, but i make a copy and can post it on other places again. Just listen to a disappointed client!
My logs from Monday 6/15
1) Start to play...
2) Suffered after 15min related to a none shown Quest NPC.. Logoff, close the game, logon again..
3) Suffered after 5min during the try to enter a dungeon... Disconnect and "unable to connect to game server message", going back to the Xbox Menu again.. Close the game and starting it again.
4) After playing again for 20min the whole game crashes.. Great.. Console reboot and waiting...
5) Starting the game again... After 10min. suffering during enter the prophet's hide out.. Disconnect->connect again->suffer during entering the prophet's hide out again. Disconnect..
6) Now for several minutes i always got "unable to connect to the game server" again.
7) Login again an entering the prophet's hide out, playing for round about 10min again.. Suffering related to a not visible quest relevant NPC again, Nice.. Same procedure like mentioned with 2)
9) Unable to connect to server again for a few minutes, starting the game again... Finish the quest and collecting a couple of treasures just for fun for round about 20min, than i want to reconfigure my pad keys (getting Level 15 and weapon change). During the reconfiguration of the pad the game stoped working/freezed for round about 2min and the game crashed again. Nice, idle = stable game. :-)
10) Starting the game again and was able to play for 10min, than during a quest related fight the game freezed again. I was able to move around but nothing happens at all for ~4 minutes (new way of crash for me) and than i got an error that my client was sending out to much messages (WTF?!?). Yes it was a fight with a bunch of enemies (voice chat disabled), if any performed action is a message.. Yes, i got a lot to do at this moment (no chating or voice, just a lot of fighting...).
11) Connecting again... Played for a couple of time (20min or something like this) and the game disconnect's again during entering a dungeon or better the try to enter a dungeon.
12) Being pi**ed and going to bed.
Add-On: On tuesday i've discovered that one quest is not available anymore... It was the Quest where you need to talk to Captain Jimila and she offers a travel, during the load screen i got the crash and after this Captain Jimilia don't offer me any travel anymore and the quest is gone also in the logs.
Edited by hotol71 on June 17, 2015 10:03AM regarding the fact that this is the first game where i got 2 support tickets in 7 days i believe it's a good idea to start a daily log of issues i've seen or run into it.
Why? Because just to bring some attention to a stongly required patch. I play Elder Scrolls games than Daggerfall in the 90's (it's hard to believe but Daggerfall was sill more buggy than ESO) thru Morrowind, Oblivion and Skyrim. I also add a list of "known" issues from my site of view.
(My personal) Known issues:
- Laggy (ok, can happen)
- During the load screen the game can be disconnected, currently i've a Ratio of 4:1 (i count it now), so if i enter any area 4 times i got one disconnect required to login again.
- Game crashes (one hour play means for me at the moment, one crash so i've a Ratio 1h:1)
- Can't login issue, this mostly happens for me after a crash.. I believe it's related to the Game crash, the server believe iam still online.
- If the game crashed during a quest related "travel" (load screen) it could be that the quest disappears, got this one time now (Captain Jimila, my case number 150616-010479)
- If you modify the pad keys with short cut's and the weapon switch feature it could happen that the game crash.
- If you are in a very large battle it could happen that you will be disconnected (Error Message: Your client send to many messages).
- If you start ESO it could happen that the game will not be loaded... Need to be repeated one or two times until it works.
- NPC's will not be shown, if they are important for a quest you are required to fully logoff and close ESO manually and restart again. This happen for me with a Ratio 3:2, so if a play three quest iam required to fully logoff and restart the game two times. Unbelievable...
- If you leave the area chat ESO will login you again after entering a new area (just stupid, i want to hear my guild chat but not people playing with there childs or people watching a *** movie during playing ESO... No joke!)
- Crowns are not shown in the Crownshop after a subscription was made (also not after 24h), the issue is known and my case number is 150613-007739. The issue was solved but i never got any feedback and the ticket is still in the waiting state (!).
- - Enemys are instantly self healing if you are to far away, so in some situations it's not possible to kill a enemy with a bow. I got this mostly when iam on an upper or lower position and attack the enemy with a bow. I see the hit but the enemy is instantly self healing and i can fight the enemy severall minutes without any result (iam not talking about high level enemies... it could be crab too).
- Texture issues for other online player chars, only a black shadow is visible for a couple of seconds. Not critical from my point of view.
- Invisible enemies, this can be mostly fixed if you run away far enough.. Once the enemy goes back to his position after you are far away the enemy becomes visible.
I just want to add that i already canceled my subscription, on the current development level i spend already to much money into the game. Just to make this clear! Of course you can delete this post, but i make a copy and can post it on other places again. Just listen to a disappointed client!
My logs from Monday 6/15
1) Start to play...
2) Suffered after 15min related to a none shown Quest NPC.. Logoff, close the game, logon again..
3) Suffered after 5min during the try to enter a dungeon... Disconnect and "unable to connect to game server message", going back to the Xbox Menu again.. Close the game and starting it again.
4) After playing again for 20min the whole game crashes.. Great.. Console reboot and waiting...
5) Starting the game again... After 10min. suffering during enter the prophet's hide out.. Disconnect->connect again->suffer during entering the prophet's hide out again. Disconnect..
6) Now for several minutes i always got "unable to connect to the game server" again.
7) Login again an entering the prophet's hide out, playing for round about 10min again.. Suffering related to a not visible quest relevant NPC again, Nice.. Same procedure like mentioned with 2)
9) Unable to connect to server again for a few minutes, starting the game again... Finish the quest and collecting a couple of treasures just for fun for round about 20min, than i want to reconfigure my pad keys (getting Level 15 and weapon change). During the reconfiguration of the pad the game stoped working/freezed for round about 2min and the game crashed again. Nice, idle = stable game. :-)
10) Starting the game again and was able to play for 10min, than during a quest related fight the game freezed again. I was able to move around but nothing happens at all for ~4 minutes (new way of crash for me) and than i got an error that my client was sending out to much messages (WTF?!?). Yes it was a fight with a bunch of enemies (voice chat disabled), if any performed action is a message.. Yes, i got a lot to do at this moment (no chating or voice, just a lot of fighting...).
11) Connecting again... Played for a couple of time (20min or something like this) and the game disconnect's again during entering a dungeon or better the try to enter a dungeon.
12) Being pi**ed and going to bed.
Add-On: On tuesday i've discovered that one quest is not available anymore... It was the Quest where you need to talk to Captain Jimila and she offers a travel, during the load screen i got the crash and after this Captain Jimilia don't offer me any travel anymore and the quest is gone also in the logs.
Playing on: XBOX One - European Server
Side: Aldmeri Dominion
Location: Germany/Switzerland
Side: Aldmeri Dominion
Location: Germany/Switzerland
0
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hotol71✭My logs from Tuesday 6/16
(a good evening)
I only received disconnect's during the load screen/area move a couple of times (~every 4rd load screen) and the none shown NPC issue, last one during nearly all quest i finished. (...and a crash, but one crash per evening is nothing!)
The automatic area chat rejoin still makes me angry... I got one guy eating chips or what ever (microphone in front of the mouth of course) and one with a "***" movie or something similar in the background. It would be great if the game remember my joined chats and will not change it!
This was one of the best game evening's with Error Scrolls Online i got so far!
Edited by hotol71 on June 17, 2015 10:03AMPlaying on: XBOX One - European Server
Side: Aldmeri Dominion
Location: Germany/Switzerland0 -
To update the first post, go to the top of the page where the title of your post is. There should be a little cog next to the star. Click it and it should give you the option to edit.1 -
hotol71✭Yep.. You're right, i missed this one. Will change it with the next update!
Thanks! ;-)Playing on: XBOX One - European Server
Side: Aldmeri Dominion
Location: Germany/Switzerland0 -
hotol71✭My logs from Wednesday 6/17
(a good evening but only played 1,5h)
The game runs very well and i was able to finish a quest without any issues (yeah!). I got a couple of lags in areas where a lot of people tried to finish the same quest but that's all.
After i gone back to repair my stuff and to put a couple of items into my and the guild chest i run into the "NPC not shown issue" again (this really is the most frustrating issue with ESO), first time i got this issue here so i was not able to access the chests in this moment. All NPC's were not visible and all other player chars moved around as black shadow. At this time i also got an appointment so i stopped Error Scrolls Online here.
Funny thing, I also received all Treasure Maps from the Explorer Add-On a second time. Not sure if this was a Bug or a controlled action to fix a issue here other players reported (Not receiving the Explorer Pack Add-On's).
Edited by hotol71 on June 18, 2015 7:36AMPlaying on: XBOX One - European Server
Side: Aldmeri Dominion
Location: Germany/Switzerland0 -
hotol71✭My logs from Thursday 6/18
(good evening, played ~4hours)
Started with the non working chest transaction from wednesday (missing NPC issue), than i moved out to do some free play... On a couple of places i run into the issue that enemies are not visible but regarding the fact to do some free xp hunt i didn't care and used my horse to move away. :-)
Than i've done a bunch of quests, i got one "load" screen disconnect here but overall it was a good evening.
One small add, i got a "Claw" Trophy (Blue colored item) by killing a Tiger or better during a huge Tiger massacre (yesterday was a bad day for the tiger population in ESO)... But this trophy can not be moved to my chest (like one of these explorer treasure maps start boxes, not the maps itself..). Not sure if this is an issue or by design (reason?!?). The item shows also not up as quest item so i've no clue why i can't move it to the chest. ** Fixed, i found an other post.. I've to eat it to get an archievment... Ok **
Update: The forum entry was wrong, i can't eat the crawl of the cat item... So what's to do with it???
Edited by hotol71 on June 19, 2015 5:39PMPlaying on: XBOX One - European Server
Side: Aldmeri Dominion
Location: Germany/Switzerland0 -
hotol71✭My logs from Friday 6/19
(medium evening, played ~6hours)
I played several quest... Huge issues with invisible NPC's as Quest givers and also enemies, was hell in parts.
Extreme long loading times (but no disconnects) if entering maps/dungeons and mostly all player chars were only black shadows.
Not very nice to play....Edited by hotol71 on June 20, 2015 10:35AMPlaying on: XBOX One - European Server
Side: Aldmeri Dominion
Location: Germany/Switzerland0 -
hotol71✭Last update..
My logs from Sat/Sun 20/6-21/6
Played a lot.. Only got issues with not shown NPC's... This need to be fixed asap and is really confusing for a lot of people.
The rest works very well so i will stop my daily log here until the next nightname session.. :-)
Cheers
MichaelPlaying on: XBOX One - European Server
Side: Aldmeri Dominion
Location: Germany/Switzerland0 -
hotol71✭One last update...
The not shown NPC issue seams to be fixed, since the update yesterday i never run into this issue again and the first time i got a fluent game play with ESO! Nice work and thank you for fixing this issue!Playing on: XBOX One - European Server
Side: Aldmeri Dominion
Location: Germany/Switzerland0