[RESOLVED] Login Failed

sabrown30 · June 2015

ZOS_JessicaFolsom wrote: »

Dat_datSker wrote: »

Was working fine for me up until about half an hour ago. Then again, I haven't had many problems at all considering some of the venom being spouted. Guess it's just my time to suffer.
I have friends who are playing right now on the NA server. I'm in the Midwest if that helps from a troubleshooting standpoint.

Those who are currently in the game are not impacted by this issue. It is only impacting logins. So, if your friends are in the game, tell them not to log out!

I got kicked from the game right as the issues started being reported, and have not been able to log in since.

codysparkman530 · June 2015

Why are people still bothering to post there 2 sense? It already says its down and they already said its down for maintenance so chill

chivalry64b16_ESO · June 2015

So when are they refunding my money?....................ok really this is a pretty poor launch for a game that's been on PC for awhile, Great game if you can ever get on and play it.

So honestly what is Zenimax giving the player base for this lack luster prformance so far?

ZOS_JessicaFolsom · June 2015

Anthonyfresolonenub18_ESO wrote: »

I'm getting servers are down for maintenance. Please try later. Did you guys bring it down?

No, but the Xbox One North American server login is down. Those who are in the game currently can still play. We're working on getting the login issues fixed as soon as possible. We'll provide updates in this thread as we have them.

babyjesuspeace · June 2015

Martyn987 wrote: »

Well, while we're all here waiting. Anyone wanna message me some fun tips or tricks you've learned in your adventures?

I dunno haven't been able to get much done between this crap and lag

moke707 · June 2015

vern2k1 wrote: »

Is there going to be any type of reimbursement for time out of game and other issues that should have been sorted out before launch?

Should be and if not a free month of Xbox live or something this is ridiculous. I miss the disc and not having to download games just to expect them to fail and not work , damn near have to wait to when games drop in price to know they are working how they are suppose to

DarkFireGhost · June 2015

Martyn987 wrote: »

DarkFireGhost wrote: »

Finally worked and I'm logged in

How'd you get in? What is this sorcery?!

dont know kept trying to login and it just worked

godmass · June 2015

How long does server matinence last?

Trendsetterdsm · June 2015

ZOS_JessicaFolsom wrote: »

Trendsetterdsm wrote: »

ZOS_JessicaFolsom wrote: »

Hi folks, we are now investigating an issue with logins for the North American Xbox One server. This results in an error that says, "Login failed - Unexpected internal error has occurred." We'll keep you updated as we learn more.

Thanks for the update, but it would be nice if when I sent an email about login issues I don't get the same automated email that tells me to check my WiFi and protect forwarding settings..

That is a mistake. Sorry about that. We've let our Support Team know.

Thank you for taking the time to reply, and despite what all these other crying man babies say this is a GREAT game, server issues and all

chivalry64b16_ESO · June 2015

godmass wrote: »

How long does server matinence last?

since launch :-)

moke707 · June 2015

let's just make Europe's version 100% better then NA version lol should have listen to my friends on not pre ordering or buying this game for two months because they knew the launch would be a fail like hail master chief

ZOS_JessicaFolsom · June 2015

godmass wrote: »

How long does server matinence last?

Just the login is in maintenance mode right now as we work to resolve the login issues that just started. We don't have an ETA at this time.

Fubar236 · June 2015

Damn... Right after I was telling some guild members earlier how much better the servers seemed to be lately....had not seen an invisible NPC for a whole day and crowded town areas didn't bring the fps to a grinding halt..........and BAM!

LOL - well - given it's still week 1 and lots of bugs to be worked out, the massive numbers of players and the great details the game offers, it's going a lot smoother than many other launches I have seen. Server downtime gives some time to go enjoy RL for a while ;P

Th3Acclaimed · June 2015

Chrysawis wrote: »

The hatred in this forum is ridiculous.

I believe a lot of the hate comes from frustration due to lack of communication. For example most probably submitted a ticket but got the same automated response blaming their internet and console. To be honest they should look at how Xbox reports outages and updates to outages and maybe hear it that way. May not be a perfect system but it is better than this current one of waiting on the forum just to find out the server is experiencing issues.

Trah_Dahc · June 2015

godmass wrote: »

How long does server matinence last?

Untill it is done. They need to find the issue and then resolve. Could be 10 minutes, could be 10 hours.

DarkFireGhost · June 2015

Trendsetterdsm wrote: »

ZOS_JessicaFolsom wrote: »

Trendsetterdsm wrote: »

ZOS_JessicaFolsom wrote: »

Hi folks, we are now investigating an issue with logins for the North American Xbox One server. This results in an error that says, "Login failed - Unexpected internal error has occurred." We'll keep you updated as we learn more.

Thanks for the update, but it would be nice if when I sent an email about login issues I don't get the same automated email that tells me to check my WiFi and protect forwarding settings..

That is a mistake. Sorry about that. We've let our Support Team know.

Thank you for taking the time to reply, and despite what all these other crying man babies say this is a GREAT game, server issues and all

agreed. love the lore and just the whole world

babyjesuspeace · June 2015

Trendsetterdsm wrote: »

ZOS_JessicaFolsom wrote: »

Trendsetterdsm wrote: »

ZOS_JessicaFolsom wrote: »

Hi folks, we are now investigating an issue with logins for the North American Xbox One server. This results in an error that says, "Login failed - Unexpected internal error has occurred." We'll keep you updated as we learn more.

Thanks for the update, but it would be nice if when I sent an email about login issues I don't get the same automated email that tells me to check my WiFi and protect forwarding settings..

That is a mistake. Sorry about that. We've let our Support Team know.

Thank you for taking the time to reply, and despite what all these other crying man babies say this is a GREAT game, server issues and all

Way to support failure! Exactly what's wrong with America everyone gets a participation award!

Jimmler · June 2015

Servers go down just as I bought ESO Plus! Hahah. I love the abuse!

Algxh · June 2015

codysparkman530 wrote: »

Why are people still bothering to post there 2 sense? It already says its down and they already said its down for maintenance so chill

2 sense?

Bigman1182 · June 2015

vern2k1 wrote: »

Is there going to be any type of reimbursement for time out of game and other issues that should have been sorted out before launch?

Lmao... seriously?

Trendsetterdsm · June 2015

babyjesuspeace wrote: »

Trendsetterdsm wrote: »

ZOS_JessicaFolsom wrote: »

Trendsetterdsm wrote: »

ZOS_JessicaFolsom wrote: »

Hi folks, we are now investigating an issue with logins for the North American Xbox One server. This results in an error that says, "Login failed - Unexpected internal error has occurred." We'll keep you updated as we learn more.

Thanks for the update, but it would be nice if when I sent an email about login issues I don't get the same automated email that tells me to check my WiFi and protect forwarding settings..

That is a mistake. Sorry about that. We've let our Support Team know.

Thank you for taking the time to reply, and despite what all these other crying man babies say this is a GREAT game, server issues and all

Way to support failure! Exactly what's wrong with America everyone gets a participation award!

Then sell your game and be done with it. It's that simple, you don't like the game don't play

NotHappy · June 2015

Yeah I am getting close to the (trade this crap in mood). I really liked it what little I have been able to play and that has been very little but I am about to the point of feeling like it's not worth taking battlefield out of my xbox to load this game.

Ok I said it, now it's time for all those who have plenty of money and time to burn to tell me to just give it time. Yeah well think about next time you take the fam out to eat and it cost $40 you want to eat that night right not a week or two later.

Thallas · June 2015

Why is there so much hatred in the forums? All MMO's have issues at launch, there are only so many things you can test without a huge stress test to find the bugs. Sure we all bought the game, but asking for compensation for a FREE to play game? I'm sure they are scrambling to find the problems and fix them, they do not want to pick up the rep of Ubisoft with all those disasters on launch.

codysparkman530 · June 2015

Algxh wrote: »

codysparkman530 wrote: »

Why are people still bothering to post there 2 sense? It already says its down and they already said its down for maintenance so chill

2 sense?

Yes " 2 sense" I didn't spell correctly [Moderator Note: Edited per our rules on Inappropriate Content & Language]

Toonces_The_Cat · June 2015

so no ruff estimate on how long the login services, are going to be down, love the game, was prepared to deal with some launch hiccups but to be far its getting a little excessive, i would just like a rough estimate of the time to complete the ticket, i work in cyber security and i know how it goes, it takes as long as it takes, but maybe so we don't have to keep checking every 15 mins

SINtoxikated · June 2015

If you cant find something else to do until this gets sorted out, then I feel very sorry for you. Don't put all your eggs in one basket.

misila72 · June 2015

My last chance to play before the work week starts.

I was having problems earlier too with the loading screen so I guess it needed to be looked at.

elcooksta · June 2015

Ish happens. I bought the 69.99 version. And ish happens.

Go to euro server if you want to play that bad.

It takes as long as it takes to fix bugs.

jdubnona · June 2015

Was able to begin creating a toon on the euro server only to get the same error when trying to start the game

Th3Acclaimed · June 2015

misila72 wrote: »

My last chance to play before the work week starts. I was having problems earlier too with the loading screen so I guess it needed to be looked at.

Feel your pain, was hoping to do some level grinding to keep up with my group (they can play all week while I'm working all week and most weekends too)