Yes, they got one of the best game franchises, TES, made an excelent game, TESO... and very bad decisions on first launch last year with horrible server services on console, blew it everything.
- difficulty to login
- Extreme lag ingame making impossible to play
- Very long loading times with errors
- A few very bad decisions about chat, UI and features (just a few, because most of things are great)
What we see in forums, blogs, facebook groups, chats, comments, etc... Is that everyone is very angry with the game and Zenimax. Frustrated because everyone loves TES and wish to see it as THE mmo. Many people out there is saying to quit the game, to give up, and saying horrible things about ZoS.
The truth is, very few people will give up so soon, most people will wait to see what happens within a month. It is too soon.
But another truth, Zenimax, is that after about a month, two at max, people WILL quit... Massive quits... Thousands... It happened to Destiny... If until there the gaming experience are not fixed. Mainly the megaserver.
We all have bought already, but the game can lose millions in crowns, new sales and worse... The name of Zenimax and Bethesda is on the table. Reviews will already come very bad because the server not the game. That is sad. I hope you can fix it. Really hope! Sorry the bad english, its not my language.