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Xbox One Login issue - LOGIN FAILED: An unexpected internal error has occurred.

asterix
asterix
Soul Shriven
LOGIN FAILED: An unexpected internal error has occurred. Please contact customer service at help.elderscrollsonline.com
On Xbox one NA and EU servers - tried this on 9th and 11th June multiple times
Opened 2 tickets
No response

Can someone from ESO help ?

Thanks
  • oehk
    oehk
    ✭✭
    That is their generic error statement. Since launch on console, successful logins have been an issue. Just keep retrying, and eventually they will get their act together.

    Side note, I've noticed that even after getting to the queue, if I back out and walk away to get a drink before pressing A again, I notice it must still be trying to login because several times I come back to the character select screen and did not attempt a second login after backing out to 1st screen again.
  • asterix
    asterix
    Soul Shriven
    thanks oehk.

    I will keep trying , sure hope ESO folks fix this soon :)
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