Maintenance for the week of December 2:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

My account has switched from European server to NA, and now cannot access my profile why???

BuzzMonkey02
BuzzMonkey02
Soul Shriven
My character downloads, purchases and add on's are now only available on the North American server so I cannot now play with my friends. This is very frustrating as they are all pressing further in the game and I cannot play, it just tells me to create a new character but none of my purchases or add on's are there. Anyone out there had the same issue and can help??!
  • Blissey
    Blissey
    Soul Shriven
    They are going to tell you that they can't help you with these issues on forums and to call customer support. Check the similar thread a few below this one.
  • ZOS_TristanK
    ZOS_TristanK
    ✭✭✭✭✭
    Hello, @BuzzMonkey02. Characters and purchases are bound by megaserver, which is why you're seeing a clean slate when you switch to the EU server (though your crowns do carry over).
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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