We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Game Crash & Lost 30 minutes of Questing & Items

Azalin4savioR
So I was playing earlier and I had just finished a quest in a solo dungeon and then I moved on to the next area of questing. I spent about 30 minutes, selling gear, repairing, then started a few new quests and was about half way through them when suddenly my game crashed. When I logged back in, everything I had done since leaving that solo dungeon was reset, my quests, the items I found, everything. I have had issues like this in the past on other single player games, never once on anything that was MMO however. As for what I was doing when it crashed, I was looting a backpack and then it crashed.
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