Explorers Pack, too late?

Daytona73

I am new to this game and I am enjoying playing it, however I did not realise I had an explorers pack code with my PS4 game and I have already created my character, is it too late to add this pack to my already created character or do I need to create a new one to take advantage of the explorers pack? Thanks in advance.

KerinKor

I don't know how the EP worked with the console release, with the PC launch last year the code was automatically credited at time of purchase. Do you have a code you need to enter?

If so then I'm not sure what will happen when you do, the items you get (maps, pet, whatever) are delivered to your account-wide mailbox so I'd *expect* (but don't know) them to appear on your existing character.

If you don't have a code you may be suffering from a problem is seems many have and the code may not have reached you yet.

You can check your current state by going into the Collections dialog and selecting Upgrades, in there you'll find an entry for the EP if your account has been credited.

If all else fails, try browsing some of the other threads about this (Search on "explorer's pack") to see if ZOS have said anything more, or raise a ticket in-game using /help or open one on the website here:

https://help.elderscrollsonline.com/app/ask/

PoseidonEvil

the explorer pack should send you mail for the contents in it. as well as it should let you know that you have the ability to make new characters in any alliance.

Daytona73

Thanks for the reply, I have a code that I need to enter on the console to redeem.

Xitius

@Daytona73 You should be find to still redeem it as you will recieve the items on each character in the form of mail as @PoseidonEvil said in previous post

rosalie9

l am missing my explorer pack maps l have my pet and in my inbox it says l have the maps, but l can't find them. l am playing with my third created character, but l checked my first character which hasn't the maps either. what am l doing wrong? sorry if this is a repeat question, but l am not very internet savvy and any help would be greatly appreciated

Xitius

@rosalie9 Firstly check all your characters inventory under the consumables tab as that is where the maps are located they are set out in faction based packs, if you cannot find any maps then it may be due to the bug on imperial/explorer pack items not being recieved which they are working on at the moment

forums.elderscrollsonline.com/en/discussion/173858/esotu-console-launch-known-issues/p1

Explorer’s Pack or Imperial Edition items not being delivered: We are aware of this issue, and are working on a fix. We do not have any workarounds at this time.

Hopefully you just looked past it in your inventory on a character and you find them all, if not I'm afraid you may have to wait it out until the devs come up with a fix

Hope this helps work out your issue

rosalie9

fantastic, found it on my first character, but how do them transferred to my current character! who is level 10 and the first one l really did not use. thank you so much for this help

Prymael

rosalie9 wrote: »

fantastic, found it on my first character, but how do them transferred to my current character! who is level 10 and the first one l really did not use. thank you so much for this help

Unfortunately, this is somewhat an issue unless you have the bank space, you have to open the package you'd like to use and take out the individual maps before being able to transfer through the bank. I say unfortunate because I would have rather been able to just transfer four satchels of maps rather than 22 individual maps, lol, so plan carefully-ish, but you should be fine since it sounds as if you are going from a character you're not using whom could hold whatever you aren't needing atm.

rosalie9

thank you both, for your replies l can open it in the character l am NOT using, not in the current one. does this mean, l have to bank the maps with the low level character? l have not found a bank there yet... and then it is in my current character's bank? sorry for these questions, that must feel simple to you, but as l said l am not very game savvy, a bit slow and quite old, haha. thanx anyway

Danikat

Those maps are the reason I created a mule the first week I had the game.

I made my first character, got the maps, didn't like my first character and wanted to delete them so I had to open the packs and put the maps in the bank, then found they were taking up too much bank space and had to create a character to hold onto them until I can use them.

Incidentally the one thing you can't use on existing characters is the Any Race in Any Alliance option, because your race and alliance are set at character creation. But any characters you create from now on will be able to pick any alliance, regardless of their race.

Prymael

rosalie9 wrote: »

thank you both, for your replies l can open it in the character l am NOT using, not in the current one. does this mean, l have to bank the maps with the low level character? l have not found a bank there yet... and then it is in my current character's bank? sorry for these questions, that must feel simple to you, but as l said l am not very game savvy, a bit slow and quite old, haha. thanx anyway

You're welcome, and the satchels have to be opened before you can transfer the contents inside. The bank should be found in any major town/city near where you start when beginning to meet the prophet/going to the harborage. Banks are shareable for your entire account and not just characters and is an easy way to get useable items to different type characters.

You can't be too slow or old if you're still willing and able to explore new worlds lol.

rosalie9

thanx:) agreed, it keeps me young in my mind, but l couldn't do it without help