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Cannot Download update file on PS4!

kpowers71b14a_ESO
kpowers71b14a_ESO
Soul Shriven
When the update file starts to prepare for download it gets to 25% and then start over. It does this three times or so then says cannot download update file. Any help would be appreciated.
  • ZOS_TristanK
    ZOS_TristanK
    ✭✭✭✭✭
    Hey there, @kpowers71b14a_ESO. We recommend cancelling the download, removing it completely from your download history, rebooting your system, and trying again. Please let us know if this does not resolve the issue!
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  • kpowers71b14a_ESO
    kpowers71b14a_ESO
    Soul Shriven
    I have already tried that a few times and it has accomplished nothing.
  • Piraeus
    Piraeus
    Soul Shriven
    I have the exact same issue!!
    I downloaded the main 40gb file but I cannot download the 15gb update!!
    it notifies me that I must delete at least 134.3mb but I have nearly 25g free space in my system storage!!
    I also deleted around 10gb of data of 2 smaller games but I get the same notification all the time that I must free up at least 134.3mb more space
    -and every time the same message that says at least 134.3mb-
  • Piraeus
    Piraeus
    Soul Shriven
    no result till now after too many tries!!!
  • Piraeus
    Piraeus
    Soul Shriven
    is there any other way to download the update file from another link? (eu server)
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