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FREQUENTLY ASKED QUESTIONS - REALLY?!?

Lhorion
Lhorion
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Zenimax is very clever, they are so nice giving the FREQUENTLY ASKED QUESTIONS when you click on "SUPPORT".

What are the FREQUENTLY ASKED QUESTIONS? Maybe questions when bugs are fixed or when lag will stop or maybe when smallscale/imperial city/pvp in justice system/whatever will come?


NO! Here are the true FREQUENTLY ASKED QUESTIONS - the questions we all want to know!

1. I bought The Elder Scrolls Online: Tamriel Unlimited on Steam. Where can I purchase an ESO Plus Membership?
2. Why can’t I see the crowns I just bought in game?
3. When I click on “Buy Crowns” in the Crown Store, nothing happens. What do I do?

This are thr three most important questions for the ESO sommunity!

1. Shop - How I can leave more money after joining the game?
2. Shop - How I can spend my Crowns in the Shop so I need much more soon?
3. Shop - How I can leave more money to spend Crowns?

Really ZOS....... It is a shame.

@community To have a discussion here so the thread wont be closed: What do you think, is this the right way handle the community?
  • Aeladiir
    Aeladiir
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    u dun goofd
  • [Deleted User]
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    The user and all related content has been deleted.
  • Armitas
    Armitas
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    What if - and believe me this is a hypothetical - but what if they had real frequently asked questions, like "is X an exploit?". It's complicated to describe, but basically it would be like this. They take questions that have been asked frequently for over a year and put those in a section that people could refer to and find real answers to those questions rather than reasking those same questions. This might require a communication infrastructure that focused communication around trending issues though so it's all hypothetical and wrapped up in theory but I think there is potential there.
    Edited by Armitas on June 8, 2015 1:27PM
    Retired.
    Nord mDK
  • Cherryblossom
    Cherryblossom
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    Armitas wrote: »
    What if - and believe me this is a hypothetical - but what if they had real frequently asked questions, like is "X an exploit?". It's complicated to describe, but basically it would be like this. They take questions that have been asked frequently for over a year and put those in a section that people could refer to and find answers to those questions rather than reasking those same questions. This might require a communication infrastructure that focused communication around trending issues though so it's all hypothetical and way way out there in theory.

    They don't do this, as there have been no fixes! So it's not possible for them to tell you how to over come and more importantly they would need a very very very long list to show all the issues that have been reported, they would all also have the answer of; we are working on that.....
  • MornaBaine
    MornaBaine
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    In before thread deletion! Here's my question: Hey ZoS when are you going to actually start putting things in the cash shop people have ASKED for so there might be something I'd actually be willing to buy and therefore maybe give you MOAR MONIES?
    Edited by MornaBaine on June 8, 2015 1:33PM
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • Armitas
    Armitas
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    A specific example would be "is it okay to dragonleap onto the inner wall of a keep and flip it from the inside". Thats a question thats been asked since release, and is still being asked. Another one that might be more familiar to this section is macros, or animation cancelling.

    Maybe the new ambassadors will be given the opportunity to help facilitate this and get frequently asked questions onto the FAQ section and most importantly a referable and official response.
    Edited by Armitas on June 8, 2015 1:40PM
    Retired.
    Nord mDK
  • Lhorion
    Lhorion
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    Armitas wrote: »
    A specific example would be "is it okay to dragonleap onto the inner wall of a keep and flip it from the inside". Thats a question thats been asked since release, and is still being asked. Another one that might be more familiar to this section is macros, or animation cancelling.

    Maybe the new ambassadors will be given the opportunity to help facilitate this and get frequently asked questions onto the FAQ section and most importantly a referable and official response.

    Ambushing/Leaping/Jumping in a keep without destroying the wall is an exploit, ZOS wrote this in a video thread from @Blobsky.
    But Last time I jumped in an outpost for taking it there was no way (1.5 times). I killed all enemies and all NPCs but the flag die not Chance.

    But youbare right - those questions are the ones asked by the community, not the shop-***.
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