What time on June 8th are they sending out codes ?

codybrewer78b14_ESO

I'm at work and have tried entering the code on the Playstation Store website and get "The Prepaid Card code you entered is incorrect or is no longer valid". Am I even in the right place? I click on redeem codes and it takes me to the Sony Entertainment Network website where it says Redeem Prepaid Card or Promotion Code? Has anyone had success entering the code on the website?

Felgor

codybrewer78b14_ESO wrote: »

I'm at work and have tried entering the code on the Playstation Store website and get "The Prepaid Card code you entered is incorrect or is no longer valid". Am I even in the right place? I click on redeem codes and it takes me to the Sony Entertainment Network website where it says Redeem Prepaid Card or Promotion Code? Has anyone had success entering the code on the website?

Here ya go...

ZOS_JessicaFolsom wrote: »

If you log into your ESOTU account page and see a game code, please be aware it may not be active yet. This will result in an error when you attempt to enter it into the Xbox or PlayStation account system. If you encounter this, please wait. We will send an email this afternoon when all codes are active.

Shuichi

codybrewer78b14_ESO wrote: »

I'm at work and have tried entering the code on the Playstation Store website and get "The Prepaid Card code you entered is incorrect or is no longer valid". Am I even in the right place? I click on redeem codes and it takes me to the Sony Entertainment Network website where it says Redeem Prepaid Card or Promotion Code? Has anyone had success entering the code on the website?

You're in the right place, the codes just aren't working. What date did you order? I'm starting to think they're activating the codes in order by date/time.

Peekachu99

Shuichi wrote: »

codybrewer78b14_ESO wrote: »

I'm at work and have tried entering the code on the Playstation Store website and get "The Prepaid Card code you entered is incorrect or is no longer valid". Am I even in the right place? I click on redeem codes and it takes me to the Sony Entertainment Network website where it says Redeem Prepaid Card or Promotion Code? Has anyone had success entering the code on the website?

You're in the right place, the codes just aren't working. What date did you order? I'm starting to think they're activating the codes in order by date/time.

I ordered literally the day and hour the transfer was announced. So that logic doesn't hold true in my case.

Felgor

Shuichi wrote: »

You're in the right place, the codes just aren't working. What date did you order? I'm starting to think they're activating the codes in order by date/time.

I bought the transfer on April 9th. My code isn't activated yet.

Mirra_Halfelven

Shuichi wrote: »

codybrewer78b14_ESO wrote: »

I'm at work and have tried entering the code on the Playstation Store website and get "The Prepaid Card code you entered is incorrect or is no longer valid". Am I even in the right place? I click on redeem codes and it takes me to the Sony Entertainment Network website where it says Redeem Prepaid Card or Promotion Code? Has anyone had success entering the code on the website?

You're in the right place, the codes just aren't working. What date did you order? I'm starting to think they're activating the codes in order by date/time.

Purchased on 4/16/2015
My code has been giving me the invalid error every time I try it on my PS4 for over 3 hours now

Shuichi

Purchased on 4/16/2015
My code has been giving me the invalid error evert time I try it on my PS4 for over 3 hours now

You may be receiving the error for not being able to input codes, after you try it a certain number of times the PS store won't let you put in codes anymore.

codybrewer78b14_ESO

Shuichi wrote: »

codybrewer78b14_ESO wrote: »

I'm at work and have tried entering the code on the Playstation Store website and get "The Prepaid Card code you entered is incorrect or is no longer valid". Am I even in the right place? I click on redeem codes and it takes me to the Sony Entertainment Network website where it says Redeem Prepaid Card or Promotion Code? Has anyone had success entering the code on the website?

You're in the right place, the codes just aren't working. What date did you order? I'm starting to think they're activating the codes in order by date/time.

Thanks! I wasn't sure because it said prepaid card? Didn't sound right. I ordered mine on April 10th.

DragonSamurai360

Give it time they probably have a lot of codes to activate for you to use. My Xbox One code worked, they are probably finishing up Xbox One and then going to move on to PlayStation 4. It's also possible there was fewer Xbox players then PlayStation that used the account copy offer, which in that case it may take longer for everyone to get theirs to the point where they can activate it on their system. In truth (NOT POSITIVE, BUT HIGHLY POSSIBLE) ZOS and maybe the console companies have to manually tell the codes they can be used through web coding (I believe) they also might be doing them in batches. If you still can't get it to work by 6:00PM PST time or region equivalent then I would give support a call and see what's going on.

DragonSamurai360

DragonSamurai360 wrote: »

Give it time they probably have a lot of codes to activate for you to use. My Xbox One code worked, they are probably finishing up Xbox One and then going to move on to PlayStation 4. It's also possible there was fewer Xbox players then PlayStation that used the account copy offer, which in that case it may take longer for everyone to get theirs to the point where they can activate it on their system. In truth (NOT POSITIVE, BUT HIGHLY POSSIBLE) ZOS and maybe the console companies have to manually tell the codes they can be used through web coding (I believe) they also might be doing them in batches. If you still can't get it to work by 6:00PM PST time or region equivalent then I would give support a call and see what's going on.

The only reason why I am saying this is because I know a very small amount of basic web coding that would seem like it would be possible if you understand and looked at various types of web coding such as the three main ones JavaScript, HTML 5, (CSS) CascadeStyleSheets.

dlboyds_ESO

Yes, you are in the right spot. That just means your code hasn't been activated yet, as a few ZOS peeps have already stated.

ahost1_ESO

Just tried my code for PS4 and it is not activated as of yet. Sounds like just the Xbox One codes are working as of right now. Can any US PS4 users confirm that they have a code that worked??

ZOS_JessicaFolsom

Hey folks, just a quick update and word of caution. As some of you have mentioned, all game codes for the PC/Mac-to-console transfer are not yet active. We promise to update this thread as soon as they are and the mailer has gone out.

If you see a game code in your account history and get an error after trying to enter it into the Xbox One Store and/or PlayStation Network, please wait. Don't keep re-entering it. Doing so can result in getting locked out of being able to enter codes for a set period of time, as @Shuichi correctly stated. If that happens, we cannot assist you -- you will need to contact Microsoft or Sony.

bertenburnyb16_ESO

havent recieved a mail yet, are they still sending out codes? or are all send already and should I contact support?
@ZOS_GinaBruno @ZOS_JessicaFolsom

ChuckDanson

I tried just now and the code from billing did not work on ps4. Still haven't gotten an email yet. Why do they love crapping on early pc players?

Shuichi

A correct answer acknowledged by @ZOS_JessicaFolsom. My life is complete.

*begins to wait patiently*

zachary4828

It won't make your game codes work or your download faster, but check out Twitch while you are waiting. The ESO streams are blowing up. Twitch is the Methedone for pre-launch stress.

Nova Sky

No email here yet, either. Oh, well. I guess patience is a virtue.

jamesharv2005ub17_ESO

zachary4828 wrote: »

It won't make your game codes work or your download faster, but check out Twitch while you are waiting. The ESO streams are blowing up. Twitch is the Methedone for pre-launch stress.

I could never understand the enjoyment of watching some other person play. I just dont get it. Some would rather watch someone else play then play themselves.

Pallmor

dougpmb16_ESO wrote: »

omc_seamonkeyub17_ESO wrote: »

I am willing to read, have been to their FB page, monitoring twitter and even went to announcements here, so trust me I am more than willing

Then just be patient, they are activating our codes. Some have already had theirs activated.

Are they entering them all one at a time, by hand, in binary? ;-)

edewitt56ub17_ESO

Luckily for me the code worked from the Account section. Been downloading for about a half hour now and at 57% already. Can't wait to get off of work at midnight to start playing.

jamesharv2005ub17_ESO

Im still scratching my head wondering how activating codes can be such a process. Ive seen brain surgery take less time.

Monitor2112

From my, non scientific, observations...the codes on your billing statement are valid and working for Xbox One players. It is those of us on the PS4 that are still having an issue.

jedeye18

Codes were supposed to be out at 12, 1 and 2 pm EST, so they should all be out now.

Mirra_Halfelven

jedeye18 wrote: »

Codes were supposed to be out at 12, 1 and 2 pm EST, so they should all be out now.

source ?

Pangnirtung

Monitor2112 wrote: »

From my, non scientific, observations...the codes on your billing statement are valid and working for Xbox One players. It is those of us on the PS4 that are still having an issue.

Has anyone who had the character copy to PS4 been activated yet? It does seem to be only Xboxes.

ZOS_GinaBruno

Just to give you all a quick update, we're still working on activating all the codes and still intend to send everyone an email once everything's good to go. Thanks for your patience!

BrisbaniteAU

ZOS_GinaBruno wrote: »

Just to give you all a quick update, we're still working on activating all the codes and still intend to send everyone an email once everything's good to go. Thanks for your patience!

Thanks for the update.

MissBizz

jamesharv2005ub17_ESO wrote: »

zachary4828 wrote: »

It won't make your game codes work or your download faster, but check out Twitch while you are waiting. The ESO streams are blowing up. Twitch is the Methedone for pre-launch stress.

I could never understand the enjoyment of watching some other person play. I just dont get it. Some would rather watch someone else play then play themselves.

I think the biggest part of it is being about to socialize.. with other viewers in the chat room, as well being able to ask questions to the streamer and whatnot. I stream so I can help people out, they can come ask questions, watch me do stuff so they can learn, and just because of the social aspect

Bah. Yeah, PS4 seems to not be active yet... *sighs* Hopefully sooooooon. Although with the people talking about their download % so far.. I'm thinking even if I get it at 8pm I'd still be alright.

King Bozo

Anyone on xbox 1 add me gamer tag gravebelly. I got a tank, dps, and a healer all v14s. Plenty experience with pve and pvp.