This Veteran Elden Hollow bug is driving me nuts!

baratron

Could someone please tell me why, whenever I approach the boss called The Shadow Guard, the vines are always closed?


In order to get them to open and progress with the dungeon, I have to relog:


I've been reporting this bug for months, but it seems to be specific to me. I don't know if it's because I'm using the Mac client or because I'm running in minimum graphics (or some other reason), but it's driving me nuts every time Veteran Elden Hollow is the Vet Pledge of the day!

Does anyone else have this problem?

timidobserver

I have that bug as well.

Jando

I don't get it. But there's very often someone else in my group that does.

I agree it's absurd this hasn't been addressed.

UrQuan

This has happened to a buddy of mine 3 times in Elden Hollow - both vet and non-vet. All of the rest of us could get through, but he couldn't. We just figured it was because he was an Altmer and he was way taller than the rest of us, so he couldn't get through...

lolo_01b16_ESO

I get this bug every time I'm in there, no matter which of my characters I use. (Even on my minimum size Bosmer).
I use windows 7 / windows 8.1 and don't run on minimum graphics, so that's probably not the reason for the bug.

sebban

That's weird. I've never seen or heard of this bug and I must have done vet EH at least a hundred times.

(Win 7, all graphics on max for what it's worth)

Robbmrp

It most likely has to do with lag, the game isn't registering that you've completed the previous part for it. I have never had that bug before. You could try logging out after your in the dungeon before starting it. So as soon as you port in and load, log out and back on. See if that syncs you with the server better.

One bug we seem to run into at times is the twitching rez bug. You try to rez someone, your hand reaches out and then comes back in. The rez animation never takes place. That happens over and over until you relog.

MissBizz

I have also done this dungeon with people who experience this. Oddly, I never have, but when I question them, they tell me it happens EVERY time to them. Seems odd..

I'm running Windows 8.1 - Ultra graphics, and normally use an abnormally tall Altmer

UrQuan

MissBizz wrote: »

I have also done this dungeon with people who experience this. Oddly, I never have, but when I question them, they tell me it happens EVERY time to them. Seems odd..

I'm running Windows 8.1 - Ultra graphics, and normally use an abnormally tall Altmer

Yeah, my friend who has had this happen has literally had it happen every single time he's been in either version of Elden Hollow. I doubt it has anything to do with the OS either, because he usually plays on a Mac, but one of those times he was over at my place on my Windows 8.1 laptop.

Emma_Overload

There is a bug like this in Veteran Wayrest Sewers... I was so pissed that I solo'd all those mobs and then got slapped in the face with THIS:

Qyrk

I can confirm that I also have put a bug report for this months ago and I still haven't heard back.

Again, I mostly see this for Altmer characters (and maybe a certain height of altmers during character creation?). I am also using Mac.

I always relog to make it open for me and I tell my groups in advance as a workaround. Still is an inconvenience, but hope the bug gets fixed very soon.

pmacisback

I can confirm this bug. Happened to me for the last year in EH, submitted countless reports. I just got a new computer two days ago, and alas, finally no bug. FWIW, I was also running everything on minimum graphics except subsampling.

ZOS_The_Adoring_Fan

We're prioritizing a fix for this issue now that we've been able to isolate the cause. Thanks for your reports!

xANTIxMATTERx

baratron wrote: »

Could someone please tell me why, whenever I approach the boss called The Shadow Guard, the vines are always closed?


In order to get them to open and progress with the dungeon, I have to relog:


I've been reporting this bug for months, but it seems to be specific to me. I don't know if it's because I'm using the Mac client or because I'm running in minimum graphics (or some other reason), but it's driving me nuts every time Veteran Elden Hollow is the Vet Pledge of the day!

Does anyone else have this problem?

I've had this problem since day one. It's kinda crazy how only some people get it and it can't be fixed on our end. I am so happy console launched because now all of these year old bugs will finally get some attention. Better late than never I suppose.

UrQuan

The_Adoring_Fan wrote: »

We're prioritizing a fix for this issue now that we've been able to isolate the cause. Thanks for your reports!

I'm really curious about the cause. Was it tall Altmer hitting their heads? I kind of feel like it was tall Altmer hitting their heads...

Merlin13KAGL

When it happens, just travel to player and you can usually run through them.

Just prepare for a nice long jog first.

ZOS_The_Adoring_Fan

We'll take a look at this. Thanks for your report!

ZOS_The_Adoring_Fan

We're working to resolve this issue now because this post provided crucial additional details which finally allowed us to reproduce the issue internally. When details are provided for issues, we try to reproduce them in-house as soon as possible. While it's true that this issue may have plagued players since PC launch, and we definitely don't want players to have to deal with issues of this kind, we can only respond to reports that we can replicate internally.

We definitely recommend that players report these issues on the forums and in game, especially when they occur repeatedly for long periods of time. We sincerely want to help to resolve these issues as soon as we can.

On a lighter note, speaking as a Bosmer, it is entirely likely that tall Altmer hitting their heads is the cause of many mishaps. In particular, this issue has to do with player proximity to the animated fixture when it is told to animate, which can be influenced by graphics settings as these influence the distance at which fixtures are drawn.