Fatal Error.

Sibenice

Every time after I type in my password and hit enter to try to load into the game I get a fatal error. This only started with the new patch that I had much trouble even downloading in the first place.

If anyone reads computer here's the crash report details.

====================================================================
eso encountered a fatal error. (Error 11)
Description: Client Fatal Error
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.2.0.8.1161542
branch = live
char.account = Sibenice
client.executablebits = 32
client.mode = login
client.renderertype = D3D11
client.session_start_timestamp = 2015-05-12T06:55:27.926Z
client.time_since_load = 0
client.timestamp = 2015-05-12T06:56:14.389Z -frme 3223-
client.uptime = 46.5
computer.name =
computer.user =
cpu.arch = 0
cpu.count = 8
cpu.level = 6
cpu.type = 586
data.depotid = 4000
data.dir = C:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
data.syncm = databuild
data.version = 0.win.0.live.1161542
exe.buildnum = 1161542
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 11
fe.descrip = Client Fatal Error
gfx.description = 9.18.13.3221
gfx.deviceid = 3618.325072962.161
gfx.driver = NVIDIA GeForce GTX 460
gfx.vendorid = 4318
globby.address = 198.20.200.24
globby.port = 24506
login.address = 198.20.200.24
mem.current = 474
mem.peak = 476
mem.physical = 8183
os.osbits = 64
os.platform = windows
os.version = 6.1.7601.Service Pack 1
ptime = 0
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3
version.major = 2
version.patch = 0
version.subpatch = 8

Ranique

Nothing in that list that points in any direction:

http://forums.elderscrollsonline.com/en/discussion/comment/1074475/#Comment_1074475

This is a rather general reply of things to do when getting error 11.

To repair, if you are not offered the uption in the launcher: click on game options (in the news section of the launcher) and choose repair.

timborggrenlarsenb16_ESO

I have the same prob (Fatal error 11/ client fatal error), damn i hate this gae samething after any pathing

Amiliana

Another member got this sorted by deleting the "patch manifest" folder and then reboot and re-download the patch.

Also if you get the patch manifest error 210 or 209, just restart the launcher.

timborggrenlarsenb16_ESO

Amiliana wrote: »

Another member got this sorted by deleting the "patch manifest" folder and then reboot and re-download the patch.

Also if you get the patch manifest error 210 or 209, just restart the launcher.

tryd it all

Amiliana

I dont want to be a pain in the ass, but could you say exactly what you have tried?

Also it says you are playing on the NA Megaserver, is that correct?

timborggrenlarsenb16_ESO

Repairing, deleting folders and updating clients.

And i keep getting this pop up

====================================================================
eso encountered a fatal error. (Error 11)
Description: Client Fatal Error
====================================================================

[reporter]
version = 0.01

[extra]
ProductName = eso
Version = eso.live.2.0.8.1161542
branch = live
client.executablebits = 32
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2015-05-13T08:30:21.485Z
client.timestamp = 2015-05-13T08:30:23.136Z -frme 0-
computer.name = xxxx
computer.user = xxxx
cpu.arch = 0
cpu.count = 4
cpu.level = 6
cpu.type = 586
data.depotid = 4001
data.dir = C:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online
data.syncm = databuild
data.version = 0.win.0.live.1154797
exe.buildnum = 1161542
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 11
fe.descrip = Client Fatal Error
gfx.description = 9.18.13.4752
gfx.deviceid = 3544.139071710.161
gfx.driver = NVIDIA Quadro 2000
gfx.vendorid = 4318
mem.physical = 16364
os.osbits = 64
os.platform = windows
os.version = 6.1.7601.Service Pack 1
ptime = 0
reportfield.ver = 3
version.major = 2
version.patch = 0
version.subpatch = 8

Amiliana

From what I have seen, the fatal error 11 comes when the versions of the files are mismatching.

This usually occurs if you have a slow connection or connection that looses packages, connection breaks during download, you have no exception to firewall or you have anti-virus running while downloading and installing the game or applying the patch.

- The fast "fix" is to repair, works maybe 40% of the time
- Another "small fix" is to move the depot folder and redownload
- The fix that usually works in the end, but takes the longest time, is a full clean reinstallation of the game, including your folders in AppData.

This assuming that both firewall and anti-virus are disabled the whole time during both download and installation.

Sorry that I can't say anything cheerful!

timborggrenlarsenb16_ESO

ani- virus / firewall turn thies off