Unable to Play Game, Computer not Authorized

Pipthephoenix

can anyone help me, i just purchased the game but im unable to play it, game keeps saying it will email me a code but no email arrives. ive added all the relevent email address's to my contacts and safe list, and i allowed eso in my firewall but still nothing. getting annoyed hopefully someone here can help

Thanks

Phil

Sevalaricgirl

Pipthephoenix wrote: »

can anyone help me, i just purchased the game but im unable to play it, game keeps saying it will email me a code but no email arrives. ive added all the relevent email address's to my contacts and safe list, and i allowed eso in my firewall but still nothing. getting annoyed hopefully someone here can help

Thanks

Phil

I just started having the same issue. Same computer I always play on and the same network. This is insane. I put in a support ticket

Intervein

The automated system should send your email that you signed up with a code to type in. I've had this happen once before and it took an hour and a half to get the email unfortunately.

Best of luck.

Sevalaricgirl

The problem with it taking over an hour for the email is that it will have expired by then. I can get in from a second computer in my home but not on my primary computer and I'm never getting the emails. I've tried everything. If you read through the past forum posts, this has happened before and it took them a long while to figure out that it was on their end.

They should just get rid of the access emails all together and have a security system set up like AAA game on the market. I'd rather use an authenticator app.

wrlifeboil

Sevalaricgirl wrote: »

The problem with it taking over an hour for the email is that it will have expired by then. I can get in from a second computer in my home but not on my primary computer and I'm never getting the emails. I've tried everything. If you read through the past forum posts, this has happened before and it took them a long while to figure out that it was on their end.

They should just get rid of the access emails all together and have a security system set up like AAA game on the market. I'd rather use an authenticator app.

Just curious. Who is your email provider?

Trollwut

I always get those emails instantly.

Just check manually for new mails, as your provider may do this probably only every hour.