Instant Hard Freeze after hitting Log-In in game

Purpl3SK
So i downloaded the game, started it, and when i hit login my pc completely froze, could not do anything, tried it multiple times. Other games work just fine, i have good directx and vcredist versions, my laptop can handle the game. Got an AMD 5000 series, i3 q-core 2.5ghz, no viruses. Please help, i really want to try the game out.
We have contacted our Customer support team to help you solve your issue.
  • ZOS_MollyH
    Hi @Purpl3SK !

    We have created a customer support ticket for you to receive some more one-on-one assistance with this issue. Since it could contain personal information, for your security we would like to ensure that the Game Consultant report is submitted via email and not published here on the forums.

    Thank you!
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