Just wanted to check that you have reached Mages Guild Rank 4, since you need to be there before you can get Chateau.I have a very similar issue, except mine is for the next quest in line (Chateau of the Ravenous Rodent). No quest, and no way to start it...
Posting here to reinforce in Zenimax's minds that this is a most disturbing bug that cuts off a large chunk of the game. Any help would be nice...
What did Zenimax suggest for you to do that didn't work?
Just wanted to check that you have reached Mages Guild Rank 4, since you need to be there before you can get Chateau.I have a very similar issue, except mine is for the next quest in line (Chateau of the Ravenous Rodent). No quest, and no way to start it...
Posting here to reinforce in Zenimax's minds that this is a most disturbing bug that cuts off a large chunk of the game. Any help would be nice...
What did Zenimax suggest for you to do that didn't work?
All I can suggest is that you try going directly to the Mages Guild in Sentinel/Windhelm/Baandari Trading Post (depending on your alliance), as that's where Valaste should be to start the quest.Just wanted to check that you have reached Mages Guild Rank 4, since you need to be there before you can get Chateau.I have a very similar issue, except mine is for the next quest in line (Chateau of the Ravenous Rodent). No quest, and no way to start it...
Posting here to reinforce in Zenimax's minds that this is a most disturbing bug that cuts off a large chunk of the game. Any help would be nice...
What did Zenimax suggest for you to do that didn't work?
Yep, I've made it to level 5 in Mages' Guild even by now. Getting sad that I can't have my "Master Wizard" title as I'm a sorceror : /
Just because ZOS don't comment on every bug thread, doesn't mean they haven't read it. What was it that they suggested that didn't work?What I don't get is why do we have to wait so much to have a real answer.
Since the game went f2p there is no one anymore to fix the bugs? Or is there so many bugs that a person alone can't answer that quickly ?
Starting to get pissed off to be honest ...
Thank you for bringing this issue to our attention. We greatly appreciate you submitting a bug report so we can look into this issue more closely.
You should be able to pick this quest up by locating Valaste at one of the below Guildhalls:
Marbruk (Greenshade)
Shornhelm (Rivenspire)
Stormhold (Shadowfen)
If you haven't yet, please return to the Guildhall for your alliance and see if you can find her again. We also recommend typing /reloadui to refresh the area. You can also try logging out for 15 minutes and then logging back in again. This will cause a soft reset of the location and potentially give Valaste a chance to return to her work in the Guildhall.
If none of these steps fix your issue, please feel free to respond back so we can look deeper into the issue for you.
These aren't main quests, but I completely agree. Sometimes the soft reset just doesn't work (incidentally, I'm glad that the advice I've given in relation to bugged quests matches up to the official stance), but equally it might not actually be anything broken in the code. Missing NPCs and interactables do randomly occur if the server glitches, and soft resets often fix that. If they don't, then hard resets (ie, the ones that occur during maintenance) are most likely to. Only after that doesn't work would ZOS put more attention into fixing it, because it's at that time they are more able to see whether it's a code issue rather than a server issue.Thank you for bringing this issue to our attention. We greatly appreciate you submitting a bug report so we can look into this issue more closely.
You should be able to pick this quest up by locating Valaste at one of the below Guildhalls:
Marbruk (Greenshade)
Shornhelm (Rivenspire)
Stormhold (Shadowfen)
If you haven't yet, please return to the Guildhall for your alliance and see if you can find her again. We also recommend typing /reloadui to refresh the area. You can also try logging out for 15 minutes and then logging back in again. This will cause a soft reset of the location and potentially give Valaste a chance to return to her work in the Guildhall.
If none of these steps fix your issue, please feel free to respond back so we can look deeper into the issue for you.
I understand they have to start with the "basic" advices first when they try to solve a problem.
What I don't get is how is there still bug in the main quests of the game, and why I don't have any answers after I tell them this doesn't work. You know just a mail saying there is still someone working on this, I don't even know if they got the mail I sent. It's rude and really not professional.
Even if ZOS doesn't have the money to get GMs into the game, they should have enough to pay people to do some customer service.
I really hope I can get to level 10 into the Mage guild without the quest since I got the feeling this won't be resolved any time soon.