Try going to the stable and check to see if the Imperial Horse is listed for sale at a cost of 1gp.
At least prior to 2.0 this is how it worked, you were given the ability to purchase the mount for 1 gold compared to the much higher regular mounts. This mechanic may not have changed.
Hope this helps,
@Scylos, just a thought, have you another character on which you bought it before March 17? If you did you'd need to log it in for the horse to be transferred to your Collections. Seems unlikely to be the case as you're not seeing the horse for sale at the Stables but .. well, if not ..
BTW in-game use /help to open the ticket, a /bug report won't get you any response, it isn't intended to. Alternatively you can do it on the web site:
https://help.elderscrollsonline.com/app/ask/
xMovingTarget wrote: »You need to buy it at a stable for 1 Gold
brianfallen97 wrote: »i bought the imperial edition. basically, press 'U' to bring up the collections or add-ons menu (forgot what it was). If you go under mounts, it should be there, and all you have to do is double click on it to "equip" it. then, simply press 'H' to ride it.
let me know if this was unclear; I could go into further detail if necessary.
cheers.