Game crashes after pressing play (Error 11)

Entreit

So i was having issues with the patcher freezing at 3% and then 32% but those issues seem to be rectified. Now I am getting "Error 11" after hitting play from the launcher. This is of course accompanied by it crashing.

Here is a copy paste of the reporter.

====================================================================
eso encountered a fatal error. (Error 11)
Description: Client Fatal Error
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.2.0.0.1134104
branch = live
client.executablebits = 32
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2015-03-20T10:38:50.646Z
client.timestamp = 2015-03-20T10:38:53.390Z -frme 0-
computer.name = ENTREIT
computer.user = Lachlan
cpu.arch = 0
cpu.count = 4
cpu.level = 6
cpu.type = 586
data.depotid = 4000
data.dir = C:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
data.syncm = databuild
data.version = 0.win.0.live.1121957
exe.buildnum = 1134104
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 11
fe.descrip = Client Fatal Error
gfx.description = 9.18.13.4752
gfx.deviceid = 4483.675484770.161
gfx.driver = NVIDIA GeForce GTX 660 Ti
gfx.vendorid = 4318
mem.physical = 8075
os.osbits = 64
os.platform = windows
os.version = 6.2.9200.
ptime = 0
reportfield.ver = 3
version.major = 2
version.patch = 0
version.subpatch = 0

Any help/advice is greatly appreciated!

Thanks

ZOS_PierreL

Hello @Entreit,

The error 11 is normally solved by using the Repair option on the launcher.

Players can repair the files for The Elder Scrolls Online on their computer by following the steps below:

• First, start The Elder Scrolls Online launcher by double clicking on the icon on your desktop.
• Wait for the launcher to finish starting.
• If multiple ESO clients are installed and available through the launcher, make sure to have the correct version highlighted by clicking on it once.
• In the middle of the launcher there will be an entry for Game Options next to an icon of a small cog wheel.
• Open the Game Options dropdown menu and click on the option for Repair.
• Allow the launcher to examine all the files for the game. This may take some time.
• If any files are found to have problems, the launcher will re-download those files.

This should allow you to play the game.

You can also check if all the updates are correctly installed :

- Manually update your launcher. Details on how to do this can be found here.

- If the above step do not resolve your issue, please try the following:

• Open the game installation directory “Zenimax Online” 
• Open the folder named “Launcher”
• Inside the “Launcher” folder, there is a folder named “ProgramData”
• Delete the “ProgramData” folder
• Open the launcher and download update
• Click “Play”

If none of these options resolve your issue, please contact our Customer Support Team.

Thank you.

Entreit

Hey Pierre,

I tried doing the repair and it got to 31% and froze on me and it in turn made my computer freeze up completely (so I had to force restart it).

Cheers!