Do you think the bug fixing in this game is adequate? Would you help if you were able?

Domander

I run into so many bugs every day, it gets very frustrating when I need to close my game, or run a repair several times every day of play. I think the QA is terrible, and I wonder if there's anything we can do to make it better? I also wonder how many other players feel frustrated with the bugs.

Please vote and discuss.

HorsePhysics

No, it's not fine, but I would be willing to help if there was some way of doing it beyond bug reports.

Zeni trying to continue the TES bugs tradition. Not working out.

Domander

No, it's not fine, but I would be willing to help if there was some way of doing it beyond bug reports.

I run repairs to get my freaking health bars working again, closing game doesn't work anymore.

Gelston

I don't know.

I picked I don't know because I really don't think anyone here has a clue, including myself, about wtf they are saying when it comes to fixing bugs or even programming for that matter.

Vahrokh

No, it's not fine, but I would be willing to help if there was some way of doing it beyond bug reports.

Gelston wrote: »

I picked I don't know because I really don't think anyone here has a clue, including myself, about wtf they are saying when it comes to fixing bugs or even programming for that matter.

No, there are software developers playing ESO (like me).

Apparently they have taken several shortcuts to deliver stuff quicker and in doing so QA suffered.

On my software I always run a suite of a lot of unit tests (an industry standard "pass / no pass" kind of testing to perform after each change) and don't push out stuff if they fail. Here, they either don't use unit testing or release stuff "by deadlines". The latter are quite hostile to quality, expecially if your team tends to fail at completing his job by the deadline.

cyqa

I've never encountered bugs in the quantity you have, nor have I ever had to run repair. I count myself as lucky because I know your experiences are not unique and a lot of people have this type of frustration. When I do encounter a bug, I report it. I don't really know what else I could personally do to help, considering I have so little knowledge in how this type of thing works.

So to answer your question: No, I don't think the amount of bug fixes is adequate, but I don't think I'd be able to help beyond reporting the bugs I do encounter.

LonePirate

No, it's not fine, and it's not my job to help.

As someone who is primarily a PVPer, the answer to the question is a resounding No. The bug fix team along with the new content team have completely forgotten that Cyrodiil even exists.

Lord_Kreegan

No, it's not fine, but I would be willing to help if there was some way of doing it beyond bug reports.

...but I can assure you, they can't afford me and I don't work for free. As it is, I provide them with a very large number of bug reports and feedback. That's all the freebies they get.

Domander

No, it's not fine, but I would be willing to help if there was some way of doing it beyond bug reports.

Second time tonight I've had to close my game for some reason, either damage shield on health bar bug, or endless loading screen. I load back in the game and my health bars are bugged. /sigh

Seraphyel

No, it's not fine, and it's not my job to help.

Not adequate.

But a good part (for Zenimax is): players not using addons will never reckognize broken skills.

Domander

No, it's not fine, but I would be willing to help if there was some way of doing it beyond bug reports.

Gelston wrote: »

I picked I don't know because I really don't think anyone here has a clue, including myself, about wtf they are saying when it comes to fixing bugs or even programming for that matter.

I can only compare it to other mmo's I've played, which is quite a few.

jpatek0501ub17_ESO

No, it's not fine, and it's not my job to help.

Who cares about bugs and game quality!!! Crown store WOOOOO!!!

Domander

No, it's not fine, but I would be willing to help if there was some way of doing it beyond bug reports.

Lord_Kreegan wrote: »

...but I can assure you, they can't afford me and I don't work for free. As it is, I provide them with a very large number of bug reports and feedback. That's all the freebies they get.

Would you say they fix a majority of the reported bugs?

Blade_07

No, it's not fine, but I would be willing to help if there was some way of doing it beyond bug reports.

Bugs.....patch....new bugs......patch....more new bugs and still some of the same.......patch....bugs and more new bugs.....on and on and on and on and on...............

Zenimax official desktop wallpaper....



Lunch time at Zenimax.....



And this is how they kick back and relax at Zenimax.




lol, sorry Zenimax! Just messing with you yall. Peace! ^^

Tandor

Yes it's fine.

I've been playing since launch and have encountered one broken quest that was easily fixed by cancelling it and re-taking it. I've also encountered the launcher bug whereby for a few days after each patch there would be a false manifest error report that could be easily fixed by closing and re-opening the launcher rather than following the "repair" prompt, but that issue seems to have been fixed with this week's launcher update.

Those points aside, I haven't encountered any bugs but I am not at high level and I don't PvP, so maybe it's those areas that people are complaining about where bugs are concerned.

Elsonso

No, it's not fine, and it's not my job to help.

I will happily write /bug reports, and if I have more than the basic stuff to add to it, I will include whatever I have observed. I will not, as a general rule, spend more time investigating a bug than can be done with routine play. There was one exception to this back in the summer, but I have no intention of repeating it. It was fun, but...

It is not my job to fix their problems. I have no intention of making it my job, formal or otherwise. If they want me to fix their problems, they know where to find me, but I doubt they can afford me.

Seraphyel

No, it's not fine, and it's not my job to help.

Not adequate.

But a good part (for Zenimax is): players not using addons will never reckognize broken skills.

Domander wrote: »

Lord_Kreegan wrote: »

...but I can assure you, they can't afford me and I don't work for free. As it is, I provide them with a very large number of bug reports and feedback. That's all the freebies they get.

Would you say they fix a majority of the reported bugs?

They try to fix them (that's what I think) but it mostly won't work.