Why is it that we have a test server that people supposedly use to test features and functionality of new stuff, but once it hits live it causes problems.
How can bugs and breaks in the Pts get passed into live?
Who signs off on that update to be made live? What's the process?
I've seen answers to the above ranging from "we can't check everything," to "" We are currently working on a fix for that"
Is there something different between the two that things work better in pts than live?
I'm at a loss here, maybe someone can explain how these things happen.
In short why have a pts if it's going to be released on the live server with problems?