Since new patch 1.6.5, constant crash reporter.

Myril13peb18_ESO

News:)

1) I'm was changed my PC sound settings to low (CD quality)
2) Game graphics settings set to Medium
3) Turn off all addons

Time between crashes increases from 2 min to 30-45 min!!
After each (maybe 90%) crash, i see "Error 209 Manifest..." on Launcher

But this is obviously not a solution. This is not normal. I want play in ultra, i want play with addons.


I noticed that a lot of people who have the game crashes, have 32bit system. In week i will install new SSD and 64bit system. News ater this....

Uberkull

I noticed that a lot of people who have the game crashes, have 32bit system. In week i will install new SSD and 64bit system. News ater this....

From whar I read and noticed is that ESO is coded to the 2gig ram ceiling for 32bit games, is a 32bit game, and uses.1 core, ignoring multicore cups.

You can have 8gig, 16gig but ESO won't use it. And not coded for 64bit.

Glow88

uberkull wrote: »

I noticed that a lot of people who have the game crashes, have 32bit system. In week i will install new SSD and 64bit system. News ater this....

From whar I read and noticed is that ESO is coded to the 2gig ram ceiling for 32bit games, is a 32bit game, and uses.1 core, ignoring multicore cups.

You can have 8gig, 16gig but ESO won't use it. And not coded for 64bit.

Yeah, I've been having crashes and I run a 64 bit pc with 16gig ram; my pc should be able to play this game on ultra no problem but alas it does not right now. I'm always afraid when I'm in town that I'll get a black screen.

Myril13peb18_ESO

I don't expect, when 64bit system will solve problem. Only trying all possibilities.

Problem is in patch. I expect (hope) for new fix:)

Uberkull

Myril13peb18_ESO wrote: »

I don't expect, when 64bit system will solve problem. Only trying all possibilities.

Problem is in patch. I expect (hope) for new fix:)

ZOS hasn't even acknowledged this thread nor has the escalated tech support specialist responded to my latest email whene I sent the game consultant file and the msinfo file for a second time. I honestly think they look at the numbers, if 80% of customers aren't having a issue, nothing to fix.

StrangerFull

I repeat my post from another topic:

I seem to be solved his problem by reinstalling Windows. Checked only once to install all the programs crashes was not. I also removed my other problem that could also cause a crash the game. It was associated with beta versions of GeForce Experience (2.3.10), because that can not run the game Star Conflict and Metro Last Light. Rather they were launched, the processes were in Task Manager, but there was no picture. Thanks to a particular Metro Last Light I found that running games still was, but the image is lower than the desktop underneath it and certainly did not show on the screen. Removing this beta and the final release version installation issue decided. Maybe someone can help as it is likely that some game crashes caused GeForce Experience.

Uberkull

StrangerFull wrote: »

I repeat my post from another topic:

I seem to be solved his problem by reinstalling Windows. Checked only once to install all the programs crashes was not. I also removed my other problem that could also cause a crash the game. It was associated with beta versions of GeForce Experience (2.3.10), because that can not run the game Star Conflict and Metro Last Light. Rather they were launched, the processes were in Task Manager, but there was no picture. Thanks to a particular Metro Last Light I found that running games still was, but the image is lower than the desktop underneath it and certainly did not show on the screen. Removing this beta and the final release version installation issue decided. Maybe someone can help as it is likely that some game crashes caused GeForce Experience.

I don't install GeForce Experience when installing Gefore drivers. It's iot needed and just adds to the stack. But I still have these crashes.

OS reinstalls are not a solution to patch problems. You shouldn't be expected to have to blow up your PC each time a patch hits. It's not like we don't have other things n these PCs other than ESO.

Haagus

Almost a week in for me as well and still basically unplayable. Have tried all the quick fixes mentioned before and all I was able to see was prolong the crash. In just about dive myself here as well. At least my old game worked.

HiP

I experimented further, and for me with the crashing problem when traveling only, after killing all processes related to GeForce experience, i could travel again.
maybe a coincidence.

though not having shadowplay is a pain, it's a lesser evil than not being able to play

HiP

after trying them one by one, it's the "nvidia streaming service" and "nvidia streaming server component" that seem to cause the crashes. at least for me.
once i killed them, i could travel again

edit : dont forget to revert back to geforce drivers 347.25. the latest 347.52 make the game crash constantly

xMovingTarget

HiP wrote: »

after trying them one by one, it's the "nvidia streaming service" and "nvidia streaming server component" that seem to cause the crashes. at least for me.
once i killed them, i could travel again

edit : dont forget to revert back to geforce drivers 347.25. the latest 347.52 make the game crash constantly

Will try that. Thanks buddy!

Uberkull

HiP wrote: »

after trying them one by one, it's the "nvidia streaming service" and "nvidia streaming server component" that seem to cause the crashes. at least for me.
once i killed them, i could travel again

edit : dont forget to revert back to geforce drivers 347.25. the latest 347.52 make the game crash constantly

What type of crash did you have? Crash Reporter? Or a hard crash to desktop? Cause that driver rollback is very minor.

Uberkull

I tried removing the nVidia hdmi driver that installs with the graphics driver. I do use the hdmi out for sound on the video card but the nVidia driver isn't needed as Windows 7 and up have HDMI drivers.

But...it's better, less crashes but in the end it still crashes eventually with Crash Reporter.

I can never finish one of those rift events, right went he final explosion hits and the chest drops....crash reporter. I can repeat the issue every time. Yet...not a peep from ZOS.

HiP

uberkull wrote: »

What type of crash did you have? Crash Reporter? Or a hard crash to desktop? Cause that driver rollback is very minor.

i crashed every time i used a wayshrine, a door to a dungeon/instance or try to go to cyrodiil.
there's no reason why ESO would interact with the streaming service of nvidia but it seems to anyway

Uberkull

HiP wrote: »

uberkull wrote: »

What type of crash did you have? Crash Reporter? Or a hard crash to desktop? Cause that driver rollback is very minor.

i crashed every time i used a wayshrine, a door to a dungeon/instance or try to go to cyrodiil.
there's no reason why ESO would interact with the streaming service of nvidia but it seems to anyway

You didn't say what type of crash. You're solution basically just says don't install Game Experience, that's kinda a given for most users that researched driver issues with nVidia. The issue still exists for people who get Crash Reporter.

Anywho...
I've tried nVidia drivers:
341.44 - recent security update, most recent date release
345.20 - next recent date release
347.25 - one before most recent version release
347.52 - most recent version

All still crash to Crash Reporter. Don't think its the nVidia drivers.

And I've tried multiple versions of the nVidia HD sound driver Amd played without a nVidia HD sound driver, using Win 7 default HD sound drivers, still crashes.

Again, I can crash consistently fighting at a Rift event...last thunder when the chest drops...Crash Reporter.

Never had a problem with 1.5 , that also had a fresh install of Win 7 32bit. So all I changed was the update to 1.6. About as clean of System as you can get.

Castielle

Rhian-Skybladeb16_ESO wrote: »

Since 1.6 I am experiencing crashes... either the game simply freezes without any error message at all - or - I get the crash reporting window.

My NVidea driver has been updated quite recently, and before 1.6 I had no crash issues.

This is exactly the same issue I'm having. Constant crashes since the Update. I've had maybe 10? since and I had maybe 4 total the entire year before this...

Cas

P.S. I updated my Nvidia Drivers and unistalled all plugins...still has issues...

StrangerFull

uberkull wrote: »

StrangerFull wrote: »

I repeat my post from another topic:

I seem to be solved his problem by reinstalling Windows. Checked only once to install all the programs crashes was not. I also removed my other problem that could also cause a crash the game. It was associated with beta versions of GeForce Experience (2.3.10), because that can not run the game Star Conflict and Metro Last Light. Rather they were launched, the processes were in Task Manager, but there was no picture. Thanks to a particular Metro Last Light I found that running games still was, but the image is lower than the desktop underneath it and certainly did not show on the screen. Removing this beta and the final release version installation issue decided. Maybe someone can help as it is likely that some game crashes caused GeForce Experience.

I don't install GeForce Experience when installing Gefore drivers. It's iot needed and just adds to the stack. But I still have these crashes.

OS reinstalls are not a solution to patch problems. You shouldn't be expected to have to blow up your PC each time a patch hits. It's not like we don't have other things n these PCs other than ESO.

Yes. OS reinstall abnormal way for fix crashes but i have several other bugs and reistall OS for fix them all Then I make image by Acronis for easy 5-10 minutes reinstall in future with all software included

And I installed GeForce drivers version 347.52 - no crashes by drivers reason, maybe other reason like automatic update to beta GeForce Experience who install it? I'm using Shadowplay for record videos so I need GeForce Experience for this, no Shadowplay standalone software(

xMovingTarget

Yea, I can agree, messingwith Nvidia drivers didnt help at all. Still the same crap. Loadingscreen --> Crash Reporter

Rexlupis

For me, the game is crashing fairly steadily in towns. It does not open up the crash reporter, just freezes. I need to manually close the program using the task manager (which reports that eso is "not responding.")
I am using a i7 4770k, 780ti with the latest Nvidia release drivers and Windows 8.1...
Sounds like it is not an issue of OS or hardware, but something to do with the way the game handles the extra data from all the NPCs in town from the patch. The fact that the game's executable is 32 bit is most likely exacerbating this problem...
I remember there were threads asking for a 64 bit version of ESO since the beta. I guess it is another one of those things that should have been done for PC release but was pushed back until "after the console releases."

Uberkull

Rexlupis wrote: »

For me, the game is crashing fairly steadily in towns. It does not open up the crash reporter, just freezes. I need to manually close the program using the task manager (which reports that eso is "not responding.")
I am using a i7 4770k, 780ti with the latest Nvidia release drivers and Windows 8.1...
Sounds like it is not an issue of OS or hardware, but something to do with the way the game handles the extra data from all the NPCs in town from the patch. The fact that the game's executable is 32 bit is most likely exacerbating this problem...
I remember there were threads asking for a 64 bit version of ESO since the beta. I guess it is another one of those things that should have been done for PC release but was pushed back until "after the console releases."

Yes. I've had 2 freezes like you describe, but more than 50 crash reporter crashes. In town is always a guarantee for me to crash.

With your processor and that more than adequate GPU, there definitely isn't a hardware issue. This is a patch issue. I'm pointing at the Justice system, and the addition of more npcs and guards. Because now all those guards and npcs get 'hughlighted', showing you can attack them. This adds more processing that has to happen when you pan your mouse around, you active skills start highlighting, the outline has to be drawn, the portion of the npc has to be calculated for pickpocketing, and if you multiply the number of extra npcs in towns...these is something that s happening that causes overload and crash.

It is a 32 bit game with a 2gig ram cap. You can run Taskmanager, set it to 'always on top' and watch the ESO.exe fluctuate below 2gig. Why,? 32bit games have a hard cap that gaming developers have to stick to. In summary:

A game written with a 32-bit addressing scheme can also run on a 64-bit OS, but will still be limited to 4GB. Nothing can fix that except re-writing the game with a different scheme that addresses beyond 4GB. This is not to say addressing beyond 4GB is not possible, only that it requires certain prerequisites game developers do not assume to be present by default at this time.
While a 32-bit addressing scheme permits addressing 4GB, there are other, hardware constraints: primarily the amount of physical RAM installed in the computer as well as the addressing capabilities of the CPU, and the OS configuration. Given that a 32-bit OS has to use some of that same 4GB for it's own purposes (such as device drivers and communication between programs), a game only gets whatever RAM remains after the OS needs are fulfilled.

What this means, I would doubt you are going to see a rewrite to support a 64bit OS. Just wasn't designed that way at its core and they can't gain much from it with the memory cap.

Bad_LeroyBrown

For me I had to use Geoforce Experience to ratchet down the video quality setting for TESO in the custom tab to exactly midway to gain stability, (yah this worked to stop all crashing) looks fine on my 760GTX but definitely not as nice as it was before the patch running ate the highest quality settings.

Hope they get this figured out.

Haagus

Can I pretty much assume that since ESO hasn't responded to any of these posts, they either have no idea what is going on or it's just a low priority for them? Haven't seen them respond to any of these types of complains w/ anything other than the "check your divers" routine.Game was working fine last week, now, DOA. Still very frustrated.

cronius77b14_ESO

this happens after every major content update just about its getting routine and is not a 32 bit only issue. I run a 64 bit windows 8.1 etc and crash at least once every 30 minutes or lock up. They know about it but they do not respond because its pretty much the normal after patches...

Uberkull

Haagus wrote: »

Can I pretty much assume that since ESO hasn't responded to any of these posts, they either have no idea what is going on or it's just a low priority for them? Haven't seen them respond to any of these types of complains w/ anything other than the "check your divers" routine.Game was working fine last week, now, DOA. Still very frustrated.

I've been in a constant back and forth with a ticket I opened awhile back, back in patch 1.5. Incident ID 150214-000520

I had a older XP system that was crashing, so I did a complete reinstall of windows 7 32bit(all I had) and it fixed things for 1.5. Then 1.6 hit a week later, install that and crashes. I used the same incident ticket and am continuing communication.

The last reply was around SSD drivers and check if the AHCI drivers are up to date. But ZOS recommends IDE drivers for ESO. Well I wasn't running AHCI drivers, so that was out.

The latest ZOS response that bothered me is 'I'm trying every approach I can for this one, as while a handful of people are reporting crashing, it is not affecting the playerbase at large.'

Like I said before in a previous post, if 80% of the customers don't have a issue, they don't see an issue.

BUT, I'll keep plugging away and the person I'm working with seems to be knowledgable and trying. All I can ask for.

Saw that they are releasing 1.6.6 today...wonder what that's patching? Crosses fingers.

matthew.adamkramerb14a_ESO

I have been having the same issue. I have requested help from customer service but I'm getting no place with them. I have already un subbed due to the constant crashing. This is one of the reasons why I left in the first place shortly after release. All the bugs/errors/ and poor customer service. I have a feeling the PS4/Xbox One release will be a disaster....sigh I hope they get it together real soon.

Rhian-Skybladeb16_ESO

Ever since Patch 1.6 ESO keeps behaving weird. Before 1.6 I had no problems at all, except for the annoying Loading Screens of Doom...

Now since 1.6:

• Constantly tells me about some Patch Manifest Error - I repaired the game, but to no change for the better. This error retuns, and yes I know that it can be bypassed by simply restarting the launcher. Still, it is annoying.
  
• Keeps crashing (freezing without error message) in the middle of the game
  
• More Loading Screens of Doom - even in the middle of walking inside an Instance or a bank e.g.
  

My system is up-to-date and the problems did not exist before Patch 1.6..
I have 12 GB RAM and and GeForce GTX 780 and an Intel Hexa Core Extreme. I run all my games on a Samsung SSD...

All my other games run without problems as well.

Uberkull

matthew.adamkramerb14a_ESO wrote: »

I have a feeling the PS4/Xbox One release will be a disaster....sigh I hope they get it together real soon.

The nice thing about the Xbox One release (and ps4), is that a console is a console is a console, the c onfigs are all standard, so the testing target has a baseline.

Also, the certification process to get a game, or patch, onto Xbox live is quite extensive. They won't let bugged games through. Now the size if a MMO is a little difficult to certify, but I'm sure ZOS is going through the process.

HiP

uberkull wrote: »

HiP wrote: »

uberkull wrote: »

What type of crash did you have? Crash Reporter? Or a hard crash to desktop? Cause that driver rollback is very minor.

i crashed every time i used a wayshrine, a door to a dungeon/instance or try to go to cyrodiil.
there's no reason why ESO would interact with the streaming service of nvidia but it seems to anyway

You didn't say what type of crash. You're solution basically just says don't install Game Experience, that's kinda a given for most users that researched driver issues with nVidia. The issue still exists for people who get Crash Reporter.

Anywho...
I've tried nVidia drivers:
341.44 - recent security update, most recent date release
345.20 - next recent date release
347.25 - one before most recent version release
347.52 - most recent version

All still crash to Crash Reporter. Don't think its the nVidia drivers.

And I've tried multiple versions of the nVidia HD sound driver Amd played without a nVidia HD sound driver, using Win 7 default HD sound drivers, still crashes.

Again, I can crash consistently fighting at a Rift event...last thunder when the chest drops...Crash Reporter.

Never had a problem with 1.5 , that also had a fresh install of Win 7 32bit. So all I changed was the update to 1.6. About as clean of System as you can get.

Chill out man !
first, i did say what type of crash, earlier in the thread, and in the posts just above, if you care to read what others say, you would know... and i do get the crash reporter when my game crashes like 99% of crashes that happen in the game so calling your type of crash "crash reporter" is nonsense... narrowing down when or what triggers your crashes is a requirement.

next, if my solution does not work for you, pity, but it worked for me, and it worked for my friends, it may work for others here too... if it does, more people wanting to play will be able to play.
and i didn't say to not install GeForce experience at all, i said that you have to kill the streaming service processes and rollback to 347.25 or earlier... i myself want to have GeForce experience, because i use shadowplay a lot, same thing for the people i play with.
that should also have urged you to try killing the processes running on your computer to see if one would interact with the game even if they should have nothing to do with each other.

finally, i understand your're frustrated by this problem of yours, but don't lash out at your fellow gamers ! even if they are in ennemy factions !

Uberkull

HiP wrote: »

Chill out man !
first, i did say what type of crash, earlier in the thread, and in the posts just above, if you care to read what others say, you would know... and i do get the crash reporter when my game crashes like 99% of crashes that happen in the game so calling your type of crash "crash reporter" is nonsense... narrowing down when or what triggers your crashes is a requirement.
:

Reviewed all your posts here. You never mentioned Crash Reporter. And many crashes reported are different then gracefully crashing with the EOS Crash Reporter UI. Screen freezes, bsod, hung process, crash to desktop. Those all have been reported and are different than a caught exception reported in Crash Reporter.

So maybe you should read before you post. I'm trying to diagnose a specific type of crash.

Bad_LeroyBrown

The crash to Crash Reporter without error code is still present with the latest update to 1.6 today if using the recommended "Quality" to the highest with Geoforce Experience, once I throttled it down in custom settings to half way between quality and performance works fine again.

At least Greenshade isn't broken anymore with this update.