It's Tuesday, January 6th. Will you be performing maintenance today?

nerevarine1138 · January 2015

adamastorx wrote: »

ZOS_EveP wrote: »

Aaron0887 wrote: »

It says Tuesday in the German and French versions...

Time zones magic. The maintenance on the EU Megaserver starts at 10:00 PM EST on a Monday, so it's already Tuesday for European folks.

Everyone knows that, so do you. Why don't you put that info also on the English message, as you do on the French and German one?! Is that hard? The English speaking costumers reside in different time zones. Is it a lack of touch with the reality? Ignorance? A political statement? You could put the data and the CET within (), that simple!

If everyone knows it, then maybe everyone should be able to figure it out without someone re-explaining how time zones work every time there's a maintenance.

kieso · January 2015

my game is still running good, no maintenance needed.

ers101284b14_ESO · January 2015

kieso wrote: »

my game is still running good, no maintenance needed.

Mines running fine too but maintenance is always good.

Enodoc · January 2015

SuraklinPrime wrote: »

I think they fired the person that translates from US English to International English?

When they hire a new one, they need to get that person to fix the dates on the main site... the English (Int'l) news pages still use the English (US) date format. The German and French dates are in the International format, so why aren't the English (Int'l) ones?

Wineburg_Graves · January 2015

nerevarine1138 wrote: »

adamastorx wrote: »

ZOS_EveP wrote: »

Aaron0887 wrote: »

It says Tuesday in the German and French versions...

Time zones magic. The maintenance on the EU Megaserver starts at 10:00 PM EST on a Monday, so it's already Tuesday for European folks.

Everyone knows that, so do you. Why don't you put that info also on the English message, as you do on the French and German one?! Is that hard? The English speaking costumers reside in different time zones. Is it a lack of touch with the reality? Ignorance? A political statement? You could put the data and the CET within (), that simple!

If everyone knows it, then maybe everyone should be able to figure it out without someone re-explaining how time zones work every time there's a maintenance.

You totally miss the point.

The_Great_Maldini · January 2015

I live very close to Bethesda Softworks and ZOS in Maryland, and I almost never have the lag issues that others have. I'm not sure if distance to servers play into it as I don't work in IT or server administration.

RSram · January 2015

Despair9 wrote: »

ZOS_EveP wrote: »

Razzak wrote: »

ZOS_EveP wrote: »

Aaron0887 wrote: »

It says Tuesday in the German and French versions...

Time zones magic. The maintenance on the EU Megaserver starts at 10:00 PM EST on a Monday, so it's already Tuesday for European folks.

Thank you for your response. But, what does it actually mean? Will you be doing maintenance (not patch) today or later this week? You do realize there are problems with the performance that weren't there before last maintenance? Doesn't that warrant doing it?

There will be no maintenance or server restart today. Gina has elaborated further on the subject in a previous thread. If you wish to provide further information regarding the performance issues you are observing, we would recommend you to contact CS. They will gather data in order to understand what is really happening. We understand this is not going to be a popular statement, but a server restart is not always the solution, this is why the more information and data we get from the players, the better.

From what I understand they are trying to address the performance issue (supposedly lack of maintenance is not the problem here)?

I admit it's kinda wierd how some people (including me) have no issues with the game, while others have so many.

The problem could be with the route that the player's ISP takes to get the ESO servers, and the IP traffic congestion at specific times of the day.

When I had Comcast, my latency was 45 - 90 ms when playing ESO and I only had four routers between my home network and the ESO network; two of the routers belong to Comcast the other two where public. Also the routes would change every week using different routers. Unfortunately the Comcast modem would reset daily so after three months of this, and *** poor support, I switched to AT&T U-verse.

Now with AT&T I have the same U/D speed, but my latency is 100-130 ms. Under AT&T, I go through 15 routers to get to the ESO network. The route is not direct either. I live in Florida, but my traffic goes through several routers located on the west coast, and the the rest are public. After several weeks of testing, I go through the same ten routers so my route never changes within the AT&T network. In fact, when I browse to a web site locate in Miami, Florida (only 100 mile from where I live) my traffic is still routed through the same AT&T router located on the west coast!

The problem is compounded by the time of day that I play. Even though with AT&T I have fiber from the pole to the switching center, during hours from 6 -12 pm ESO becomes unplayable with a latency of 200 - 300 ms because other AT&T customers streaming video content.

The other problem is how your ISP manages the congestion at peak IP usage. Comcast did an excellent job at doing this while AT&T really sucks at it.

So currently I'm paying $20 more with AT&T for the same D/L speed as Comcast, and with a higher latency, but I at least I never lose my network connection.

BUT, when I play Battlefield 4, my latency is 50 ms, and I only go through four routers, two AT&T and two public before connecting the the Battlefield 4 network. I never have a problem with frame rate drops in Battlefield 4.

So the moral of the story is, you have no control of the route of the game data once it leaves your computer. I my case Comcast used extremely efficient dynamic routing and AT&T uses extremely inefficient routing.

Another point is that routes can change (AT&T may be the exception here) due to network congestion which may explain why one day your connection to ESO is fine and then the next two days it sucks.

Also note that each connection between the routers will have a different line quality which will affect your latency and line jitter.

I talked about how the data route is different from my computer to ESO using two ISP companies, but this principle also applies to data sent from the ESO network to your computer: the data sent by the ESO servers does not use the same public routers or the same route as it was sent by your computer.

Any finally, the other complex variable that the ESO developers have to take in consideration is the player's computer and home network configuration.

In short, its a miracle that all of this even works!

Cuyler · January 2015

It's Wednesday January 7th, will you be performing maintenance today?
It's Thursday January 8th, will you be performing maintenance today?
It's Friday January 9th, will you be performing maintenance today?
It's Saturday January 10th, will you be performing maintenance today?
It's Sunday January 11th, will you be performing maintenance today?
It's Monday January 12th, will you be performing maintenance today?

I took the liberty of asking for the next week so you don't have to make a pointless thread every day until maintenance occurs.

The_Great_Maldini · January 2015

Cuyler wrote: »

It's Wednesday January 7th, will you be performing maintenance today?
It's Thursday January 8th, will you be performing maintenance today?
It's Friday January 9th, will you be performing maintenance today?
It's Saturday January 10th, will you be performing maintenance today?
It's Sunday January 11th, will you be performing maintenance today?
It's Monday January 12th, will you be performing maintenance today?

I took the liberty of asking for the next week so you don't have to make a pointless thread every day until maintenance occurs.

I was just wondering to myself if someone would post a daily thread on this topic. +1 LOL to you, Sir/Ma'am!

Razzak · January 2015

Cuyler wrote: »

It's Wednesday January 7th, will you be performing maintenance today?
It's Thursday January 8th, will you be performing maintenance today?
It's Friday January 9th, will you be performing maintenance today?
It's Saturday January 10th, will you be performing maintenance today?
It's Sunday January 11th, will you be performing maintenance today?
It's Monday January 12th, will you be performing maintenance today?

I took the liberty of asking for the next week so you don't have to make a pointless thread every day until maintenance occurs.

It's in the wrong thread.

ers101284b14_ESO · January 2015

I will answer all questions with 1 picture

Robocles · January 2015

Gyudan wrote: »

ZOS_GinaBruno wrote: »

We haven't had a new build in a few weeks mainly because we wanted to make sure we had a stable build on both megaservers before the holiday break. That said, we are planning to release patch 1.5.8 next Monday, and will continue to keep an eye on performance and any potential critical issues. If we feel a maintenance before next week is necessary, we'll get something scheduled and will let you know.

What is this "stable build" of which she speaks? o.O

Gorthax · January 2015

ers101284b14_ESO wrote: »

I will answer all questions with 1 picture

It is good to see my screen shot i posted in that thread is still getting use

ers101284b14_ESO · January 2015

Gorthax wrote: »

ers101284b14_ESO wrote: »

I will answer all questions with 1 picture

It is good to see my screen shot i posted in that thread is still getting use

I post that S*** everywhere. You are going to start seeing it on Facebook soon. Headnetch is the ultimate answer to everyone's question ever.

eventide03b14a_ESO · January 2015

AngryNord wrote: »

Razzak wrote: »

Well, I guess I will have to make another thread tomorrow.

A much better Choice would be to learn the maintenance times.

Oh no we can't do anything today because it's not on the schedule. Seriously? I'm pretty sure those days are arbitrary and they can be changed.

eventide03b14a_ESO · January 2015

Razzak wrote: »

wenxue2222b16_ESO wrote: »

My guess would be they won't bring the servers down again until next Monday - unless they cease to function entirely.

Just imagine this coming weekend.

I have Dragon Age Inquisition. It's strange to play a game that is essentially bug free and reliable.

ers101284b14_ESO · January 2015

eventide03b14a_ESO wrote: »

Razzak wrote: »

wenxue2222b16_ESO wrote: »

My guess would be they won't bring the servers down again until next Monday - unless they cease to function entirely.

Just imagine this coming weekend.

I have Dragon Age Inquisition. It's strange to play a game that is essentially bug free and reliable.

DAI bug free? hahahahahahahahaha no.

https://www.youtube.com/watch?v=T26HnvpLX9w

eventide03b14a_ESO · January 2015

ers101284b14_ESO wrote: »

eventide03b14a_ESO wrote: »

Razzak wrote: »

wenxue2222b16_ESO wrote: »

My guess would be they won't bring the servers down again until next Monday - unless they cease to function entirely.

Just imagine this coming weekend.

I have Dragon Age Inquisition. It's strange to play a game that is essentially bug free and reliable.

DAI bug free? hahahahahahahahaha no.

I said essentially bug free. I am comparing it to ESO, which is riddled with bugs...constantly, and not just the cosmetic kind.

**Edit. I'm watching the video and I can only assume that his mic isn't the only crappy piece of hardware. The game runs great on my machine without "pop-ins" and missing floors. The only thing this video tells us is that he has a POS rig.

Darlgon · January 2015

Please, just give these threads a rest... They are starting to get monotonous with a new thread per day.

ers101284b14_ESO · January 2015

eventide03b14a_ESO wrote: »

ers101284b14_ESO wrote: »

eventide03b14a_ESO wrote: »

Razzak wrote: »

wenxue2222b16_ESO wrote: »

My guess would be they won't bring the servers down again until next Monday - unless they cease to function entirely.

Just imagine this coming weekend.

I have Dragon Age Inquisition. It's strange to play a game that is essentially bug free and reliable.

DAI bug free? hahahahahahahahaha no.

I said essentially bug free. I am comparing it to ESO, which is riddled with bugs...constantly, and not just the cosmetic kind.

**Edit. I'm watching the video and I can only assume that his mic isn't the only crappy piece of hardware. The game runs great on my machine without "pop-ins" and missing floors. The only thing this video tells us is that he has a POS rig.

I haven't had hardly any problems in ESO so I can only assume you have a crappy rig.

Cuyler · January 2015

Razzak wrote: »

Yesterday was Monday (obviously) and you guys just returned from holidays, so you had to take a few moments to get back in the game (but not ESO, as you don't play that). So, there wasn't maintenance of your two servers that badly need some love as performance is getting terrible.
But, today is Tuesday. A completely new day and the question is:
Will you be performing maintenance today? If not, why?

Ah you're answer is at the top of the page, Wednesday @8am est ftw

NotSo · January 2015

The answer is no, you get maintenance tomorrow morning.

Enodoc · January 2015

Cuyler wrote: »

Razzak wrote: »

Yesterday was Monday (obviously) and you guys just returned from holidays, so you had to take a few moments to get back in the game (but not ESO, as you don't play that). So, there wasn't maintenance of your two servers that badly need some love as performance is getting terrible.
But, today is Tuesday. A completely new day and the question is:
Will you be performing maintenance today? If not, why?

Ah you're answer is at the top of the page, Wednesday @8am est ftw

EU gets maintenance first? What sort of crazy world is this?!

Tandor · January 2015

eventide03b14a_ESO wrote: »

Razzak wrote: »

wenxue2222b16_ESO wrote: »

My guess would be they won't bring the servers down again until next Monday - unless they cease to function entirely.

Just imagine this coming weekend.

I have Dragon Age Inquisition. It's strange to play a game that is essentially bug free and reliable.

The DA:I board is even more toxic than this one, the PC version is bugged from start to finish, not that I can even run it because in over 30 years gaming I've found it to be the only game that stipulates not just the graphics cards needed to run it, but the drivers too - although that requirement is not mentioned on the box.

ESO, on the other hand, has delivered a super smooth performance on my machine since launch, which is one of the reasons I have no intention of changing the graphics drivers and therefore literally cannot play DA:I.

eventide03b14a_ESO · January 2015

ers101284b14_ESO wrote: »

eventide03b14a_ESO wrote: »

ers101284b14_ESO wrote: »

eventide03b14a_ESO wrote: »

Razzak wrote: »

wenxue2222b16_ESO wrote: »

My guess would be they won't bring the servers down again until next Monday - unless they cease to function entirely.

Just imagine this coming weekend.

I have Dragon Age Inquisition. It's strange to play a game that is essentially bug free and reliable.

DAI bug free? hahahahahahahahaha no.

I said essentially bug free. I am comparing it to ESO, which is riddled with bugs...constantly, and not just the cosmetic kind.

**Edit. I'm watching the video and I can only assume that his mic isn't the only crappy piece of hardware. The game runs great on my machine without "pop-ins" and missing floors. The only thing this video tells us is that he has a POS rig.

I haven't had hardly any problems in ESO so I can only assume you have a crappy rig.

I guarantee the lag problems in Cyrodiil have nothing to do with my machine. Especially since I have no problem playing other games. Good try though.

eventide03b14a_ESO · January 2015

Tandor wrote: »

eventide03b14a_ESO wrote: »

Razzak wrote: »

wenxue2222b16_ESO wrote: »

My guess would be they won't bring the servers down again until next Monday - unless they cease to function entirely.

Just imagine this coming weekend.

I have Dragon Age Inquisition. It's strange to play a game that is essentially bug free and reliable.

The DA:I board is even more toxic than this one, the PC version is bugged from start to finish, not that I can even run it because in over 30 years gaming I've found it to be the only game that stipulates not just the graphics cards needed to run it, but the drivers too - although that requirement is not mentioned on the box.

ESO, on the other hand, has delivered a super smooth performance on my machine since launch, which is one of the reasons I have no intention of changing the graphics drivers and therefore literally cannot play DA:I.

Wait. What?! OMG nothing you said makes any sense at all.

I have been playing DA:I and I have experienced no bugs. Not a single one, and I have logged about 90 hours of time playing. The game actually keeps track of time played per character. Now I didn't get the game at release so perhaps I have a more stable version than the people complaining on the message boards, or perhaps they don't understand that...
No *** you have to update your drivers. Are you seriously surprised that you need specific driver updates? That made me laugh more than anything else you said. And minimum system requirements have been printed on every box (who buys PC games in a store anymore?) since they made the first PC game. Which leads to the last point...
That ESO runs terribly, and has run terribly since launch. There are periods that are better than others but those only last until the newest update that breaks the game and every addon that we are forced to download to compensate for a haphazard and lacking UI.

Dude. Update your drivers.

Tandor · January 2015

eventide03b14a_ESO wrote: »

No *** you have to update your drivers. Are you seriously surprised that you need specific driver updates? That made me laugh more than anything else you said. And minimum system requirements have been printed on every box (who buys PC games in a store anymore?) since they made the first PC game. Which leads to the last point...
[*] That ESO runs terribly, and has run terribly since launch. There are periods that are better than others but those only last until the newest update that breaks the game and every addon that we are forced to download to compensate for a haphazard and lacking UI.
[/list]

Dude. Update your drivers.

Dude. You have updated your drivers and ESO runs terribly and has run terribly since launch. I have not updated my drivers and ESO runs smoothly and has run smoothly since launch.

Yes, minimum (and recommended) system requirements have long been printed on every box including DA:I's, and I comfortably exceed the recommended system requirements for DA:I. What is not mentioned on the box of that, or to my knowledge any other, game is the specific driver requirements. That's what is different about DA:I, usually you can run a game with the same drivers that run everything else ok, just occasionally you may be prompted that upgrading them would be desirable, but DA:I is the first game I can recall in 30+ years of gaming where you cannot even begin to boot the game up unless you're using the latest drivers.

Tandor · January 2015

eventide03b14a_ESO wrote: »

No *** you have to update your drivers. Are you seriously surprised that you need specific driver updates? That made me laugh more than anything else you said. And minimum system requirements have been printed on every box (who buys PC games in a store anymore?) since they made the first PC game. Which leads to the last point...
[*] That ESO runs terribly, and has run terribly since launch. There are periods that are better than others but those only last until the newest update that breaks the game and every addon that we are forced to download to compensate for a haphazard and lacking UI.

Dude. Update your drivers.

Dude. You have updated your drivers and ESO runs terribly and has run terribly since launch. I have not updated my drivers and ESO runs smoothly and has run smoothly since launch. That's why I have no wish to update my drivers.

Yes, minimum (and recommended) system requirements have long been printed on every box including DA:I's, and I comfortably exceed the recommended system requirements for DA:I. What is not mentioned on the box of that, or to my knowledge any other, game is the specific driver requirements. That's what is different about DA:I, usually you can run a game with the same drivers that run everything else ok, just occasionally you may be prompted that upgrading them would be desirable, but DA:I is the first game I can recall in 30+ years of gaming where you cannot even begin to boot the game up unless you're using the latest drivers.